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Troubleshooting — 7

Notes

Rev 3-97

* School

nication. Because data flows one direction around the loop the component will
assume that it can still send a message out to downstream components and
back to the interface. The component begins to continuously dump its
identification. If there is continuity back to the interface data input the interface
will carry the data stream of that component’s identification through the RS232
line and back to the computer. When the Break Detect feature of the software
is enabled it will listen for such a stream and report it to the operator. Because
the information reported includes the loop address and type of component you
can tell that the break in the Crown Bus is in the line coming into the specified
component.

Break Detect works with breaks that result in loss of current continuity in the
Crown Bus cables. Remember that a break may be an open cable (positive or
negative side) or a polarity reversal of the cable. Note that a hardware failure
of the input isolator device or output current driver also constitutes a break.
Break Detect will not find a capacitance problem, nor will it find an RFI problem.
More specialized utility programs may be required to run specialized tests for
problems like that.

Break Detect is a feature you want on in most cases. It reports a break at the
time it occurs.

Search (DOS Software Only)

Another feature found on the F10 control panel screen that is used to diagnose
system communication problems is simply called Search. Search is a manual
break detection process that you can run at any time. It checks a specified loop
for continuity in the same manner as Break Detect. It is a feature you would use
if you were not able to establish loop communication initially, you missed the
alert on the screen, or you want to verify the break. To use Search you need to
select the loop to search then toggle the Search feature on. It goes off
automatically when it is done performing its check.

When you perform a Search you usually get one of three messages. If the loop
is intact and there are no problems it gives you a message that says the loop
is okay. If there is a break at the input of an IQ component with an address the
software will tell you the location of the break. If the break occurs at the input
to the interface or the input to a non-addressable item, such as a Repeater or
fiber optic receiver, a message will appear that says it cannot locate the break,
the break may be before the first component.

All Amps

A special set of features exist in the software that can prove particularly useful
in large amplifier systems. As much as Crown might like to sell systems with
large numbers of automatic mixers, relay cards, or other devices, most IQ
Systems with a relatively large number of components are primarily amplifier
systems. For this reason special All Amps features are in the software to turn
all amplifiers in the entire system on or off, mute or unmute, or all Data LED on
or off. The All Amps features actuate all amplifiers on any loop regardless of
address and regardless of whether they are in the dataframe inventory.

As a diagnostic tool the All Amps Data LED controls may be very helpful in
amplifier systems to locate a break if other software features such as Break
Detect or Search fail to locate the communication problem. When Data LED is
turned on for all amplifiers using the All Amps control, all amplifiers that receive
the message turn on their Data LED indicator. After forcing on Data LED

Содержание SMX 1

Страница 1: ...ered with IQ List the configuration parameters that must match between software and interface hardware State the maximum operating length RS232 and RS422 State the maximum loop capacitance for normal...

Страница 2: ...igure 2 6 Voltage Measurement Open Figure 3 7 Voltage Measurement Reverse Polarity Figure 4 8 Current Measurement Figure 5 9 Does The Software Run PC Requirements Environment Windows DOS Corrupt or In...

Страница 3: ...e right general area for the exact problem Specifically is the process of defining the exact nature of the problem Example When taking a Roll Call all components appear except those in equipment room...

Страница 4: ...ments for the type of software being used IQ components are not likely to fail but it is not impossible Lightening is a respecter of no one The most common type of hardware failure is opto isolator da...

Страница 5: ...ponent address To save time later it is always recommended that you mark components with their loop address and annotate system drawings to accurately reflect those addresses TOOLS AVAILABLE There are...

Страница 6: ...for some reason such as power loss the On Line Search feature will automatically reestablish communication with that component when power is restored It will also restore communication to a whole loo...

Страница 7: ...ect It is a feature you would use if you were not able to establish loop communication initially you missed the alert on the screen or you want to verify the break To use Search you need to select the...

Страница 8: ...e versed If you have no voltage drop at all the problem may be an open in one of the wires between the output of the upstream device and the point of measurement as shown in Figure 3 It could alsobeas...

Страница 9: ...oop Figure 5 shows a test rig setup for wave form mea surement Note that if an ungrounded scope is used it makes no difference whether the resistor is in the positive or negative leg but if a grounded...

Страница 10: ...e prob lem may result in loss of high current or low current values When the problem isextremelyhighRFItheproblemismorelikelytobealossoflowcurrentvalues OUT IN SMX 1 OUT IN SMX 2 OUT IN SMX 3 OUT IN S...

Страница 11: ...you if you have taken the time to check available documentation It is also very helpful if you have serial numbers software revision numbers or other relavent information handy when you call If a har...

Страница 12: ...1C Are any files corrupted Yes Re install the program No If the problem cannot be resolved contact Crown Figure 8 Troubleshooting Flow Chart Does the software run PC Requirements Operating System Corr...

Страница 13: ...erface it is sometimes necessary to remove Pin 4 from the male connector on the standard RS232 cable Proceed to question 3C No Use the correct cable Question 3C Is the RS232 cable connected correctly...

Страница 14: ...ay not have any two components of the same type at the same address on the same loop and that addresses of 0 and 251 255 are not valid Question 4C Does the software have valid OIF and DLL files for th...

Страница 15: ...es the computer have a 16550 UART for the com port Yes Proceed to question 5B No Install a com port board with the 16550 UART chip This UART supports higher speeds and includes additional memory buffe...

Страница 16: ...lation or if the product has been repaired three or more times in the warranty period the most recent being at the Crown Factory Advanced replacements are only available through firms who have establi...

Страница 17: ...oftware in your hands A software upgrade is defined as an upgrade from one version level of software to a higher version level For example going from IQ For Windows 1 0 to version 1 1 would be an upgr...

Страница 18: ...ion problem is most likely between the computer and interface or on the Crown Bus 7 How does Break Detect work 8 List as many conditions as you can think of that would constitute a break in a Crown Bu...

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