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6 — Troubleshooting

Notes

Rev 3-97

@ Crown

ONLINE Indicator

After running a Roll Call and finding components you need to be able to
maintain communication with the system. Each component has an ONLINE
indicator available in the software. This indicator is a software tool that lets you
know you are in contact with the desired unit. If the ONLINE indicator goes off
you should be able to reestablish contact by running a Roll Call, using
E, loading a dataframe file, or by using On Line Search.

Engage (^E)

If you have either had and lost communication or you have loaded a dataframe
without successfully communicating you may engage the dataframe by using
E. This key combination engages the dataframe and forces all the
settings in the software out through the com port of the computer. The settings
for each component that are in the inventory of the dataframe file will be forced
to the system. If the system is there and all loops and communication pathways
are intact all settings should be engaged and all components should come on
line. Part of the process of engaging the dataframe is to check each component
in the inventory and ensure that they are present and on line.

On Line Search (DOS Software Only)

The On Line Search feature, found on the F10 control panel screen, performs
a function which is similar to Roll Call. When you run a Roll Call the system takes
an inventory, uploads component settings, and fills in control blocks with data.
When you use On Line Search the software compares the inventory against the
actual system. This is done automatically at regular intervals. It serves to
automatically refresh On Line indicators. If a component drops off line for some
reason, such as power loss, the On Line Search feature will automatically
reestablish communication with that component when power is restored. It will
also restore communication to a whole loop of components if the loop becomes
broken and is later restored. While the software contains more components in
its inventory than are actually on line this feature will cause the software to
temporarily pause while the on line search is in progress.

On Line Search is the feature you want to use to build a dataframe file manually.
When a component is added to a dataframe manually the on line search feature
not only finds the component and brings it on line, but it also uploads the
settings from the component into the software and makes any changes
necessary to settings in the dataframe. On Line Search will upload settings
even if you are only reestablishing communication. On Line Search is a feature
that may be turned on and left on at all times in many systems, but it is important
to understand the effects of this feature so that the software does not surprise
you. Note that On Line Search does not actually locate or identify breaks; it
continuously verifies the dataframe inventory.

Break Detect

Break Detect is a feature that can be switched on at the F10 control panel screen
of DOS software; it is always on in IQ For Windows. It allows the software to
automatically listen for signals from components that identify breaks. Before
you can understand what this feature really does it is important to understand
what happens in the system when a break occurs in the Crown Bus loop.

All IQ components sense Crown Bus data input continuity. A logic low is actually
a high current condition and a logic high is a low current condition. When a
component goes for a period of time without seeing a high current (more than
12 milliamperes) input the unit recognizes the condition as a break in commu-

Содержание SMX 1

Страница 1: ...ered with IQ List the configuration parameters that must match between software and interface hardware State the maximum operating length RS232 and RS422 State the maximum loop capacitance for normal...

Страница 2: ...igure 2 6 Voltage Measurement Open Figure 3 7 Voltage Measurement Reverse Polarity Figure 4 8 Current Measurement Figure 5 9 Does The Software Run PC Requirements Environment Windows DOS Corrupt or In...

Страница 3: ...e right general area for the exact problem Specifically is the process of defining the exact nature of the problem Example When taking a Roll Call all components appear except those in equipment room...

Страница 4: ...ments for the type of software being used IQ components are not likely to fail but it is not impossible Lightening is a respecter of no one The most common type of hardware failure is opto isolator da...

Страница 5: ...ponent address To save time later it is always recommended that you mark components with their loop address and annotate system drawings to accurately reflect those addresses TOOLS AVAILABLE There are...

Страница 6: ...for some reason such as power loss the On Line Search feature will automatically reestablish communication with that component when power is restored It will also restore communication to a whole loo...

Страница 7: ...ect It is a feature you would use if you were not able to establish loop communication initially you missed the alert on the screen or you want to verify the break To use Search you need to select the...

Страница 8: ...e versed If you have no voltage drop at all the problem may be an open in one of the wires between the output of the upstream device and the point of measurement as shown in Figure 3 It could alsobeas...

Страница 9: ...oop Figure 5 shows a test rig setup for wave form mea surement Note that if an ungrounded scope is used it makes no difference whether the resistor is in the positive or negative leg but if a grounded...

Страница 10: ...e prob lem may result in loss of high current or low current values When the problem isextremelyhighRFItheproblemismorelikelytobealossoflowcurrentvalues OUT IN SMX 1 OUT IN SMX 2 OUT IN SMX 3 OUT IN S...

Страница 11: ...you if you have taken the time to check available documentation It is also very helpful if you have serial numbers software revision numbers or other relavent information handy when you call If a har...

Страница 12: ...1C Are any files corrupted Yes Re install the program No If the problem cannot be resolved contact Crown Figure 8 Troubleshooting Flow Chart Does the software run PC Requirements Operating System Corr...

Страница 13: ...erface it is sometimes necessary to remove Pin 4 from the male connector on the standard RS232 cable Proceed to question 3C No Use the correct cable Question 3C Is the RS232 cable connected correctly...

Страница 14: ...ay not have any two components of the same type at the same address on the same loop and that addresses of 0 and 251 255 are not valid Question 4C Does the software have valid OIF and DLL files for th...

Страница 15: ...es the computer have a 16550 UART for the com port Yes Proceed to question 5B No Install a com port board with the 16550 UART chip This UART supports higher speeds and includes additional memory buffe...

Страница 16: ...lation or if the product has been repaired three or more times in the warranty period the most recent being at the Crown Factory Advanced replacements are only available through firms who have establi...

Страница 17: ...oftware in your hands A software upgrade is defined as an upgrade from one version level of software to a higher version level For example going from IQ For Windows 1 0 to version 1 1 would be an upgr...

Страница 18: ...ion problem is most likely between the computer and interface or on the Crown Bus 7 How does Break Detect work 8 List as many conditions as you can think of that would constitute a break in a Crown Bu...

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