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QuickMedia™ Receiver/Processor Crestron

QM-RMCRX

Crosshatch Test Pattern

Examples

Example projects are available from the Creston FTP site
(ftp://ftp.crestron.com/Examples). Search for: QM-RMCRX.

Problem Solving

Troubleshooting

The following table provides corrective action for possible trouble situations. If
further assistance is required, please contact a Crestron customer service
representative.

QM-RMCRX Troubleshooting

TROUBLE

POSSIBLE
CAUSE(S)

CORRECTIVE ACTION

PWR LED
does not
illuminate.

Control system is not
receiving power.

Verify that the DC output plug is properly
attached to the control system and that
the adaptor is securely plugged into an
outlet. Use only Crestron power supplies
for Crestron equipment.

Compilation
Error
RLCMCVT166
&
RLCMCVT177

Poor analog versus serial
signal definition in the
SIMPL Windows program.

Confirm properly defined signal
definition in the program.

System locks
up.

Various.

Press and release

HW-

R button then

hold

SW-R

to bypass the program.

Also refer to “Troubleshooting
Communications”

on

Various.

Refer to the “System Monitor” procedure
following this table.

System does
not function.

Incorrect power supply.

Use a Crestron power supply.

Troubleshooting continued on following page

32

•

QuickMedia™ Receiver/Processor: QM-RMCRX

Operations Guide - DOC. 6236A

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Содержание QM-RMCRX

Страница 1: ...Crestron QM RMCRX QuickMedia Receiver Processor Operations Guide...

Страница 2: ...by the Technical Documentation department at Crestron Electronics Inc 15 Volvo Drive Rockleigh NJ 07647 1 888 CRESTRON All brand names product names and trademarks are the property of their respectiv...

Страница 3: ...25 Earliest Version Software Requirements for the PC 25 Configuring with Crestron SystemBuilder 26 Digital Media Tools 28 Problem Solving 32 Troubleshooting 32 Further Inquiries 35 Firmware Upgrades 3...

Страница 4: ......

Страница 5: ...d SIMPL Two bi directional COM ports RS 232 only One IR port compatible with Crestron ST SPL IR Splitter for IR Control of up to five different devices programmable via the hundreds of IR device drive...

Страница 6: ...output One unbalanced line level speech output One 20 watt stereo output with built in volume bass and treble controls The QM RMCRX QuickMedia Receiver Processor features onboard professional digital...

Страница 7: ...onal COM ports four digital inputs two Cresnet ports one IR port and one 10 100 Ethernet port The QM RMCRX is shipped as a master controller but may also be used as a slave Refer to the latest version...

Страница 8: ...ess to an individual computer s TCP IP stack software DHCP assigns a number dynamically from a defined range of numbers i e a scope configured for a given network NOTE DNS stands for Domain Name Servi...

Страница 9: ...e with the system Consequently careful selection of a display device is required to take full advantage of this capability A projector should support discrete video switching commands This enables the...

Страница 10: ...in mini connector Speaker output Two 2 pin connectors QuickMedia One QM RJ 45 connector Reset Buttons HW R SW R Initiates system hardware reset SIMPL Windows program restart If held at startup bypasse...

Страница 11: ...speech optimization EQ 10 band graphic plus 2 band parametric Full 12 band parametric no graphic equalizers Power Requirements 36 Watts 1 5 Amp 24 VDC 60 Watt external power pack PW 2420 supplied Init...

Страница 12: ...QM RMCRX front panel ports are illustrated and described as follows QM 8 1 QM Input Eight pin RJ 45 QuickMedia transport port Accepts CAT5E audio video microphone and control signals The QM input port...

Страница 13: ...activity Refer to the following table for the Ethernet connector signals and use an appropriate cable Refer to TCP IP Connection on page 21 for the RJ 45 connector pinouts SPEAKER L R SPEAKER Two 2 p...

Страница 14: ...usually called VGA SVGA XVGA etc RGBHV consists of red green blue horizontal sync and vertical sync NOTE Some DLP display devices are extremely sensitive to noise The anti aliasing filter included wit...

Страница 15: ...Common SG Signal Ground 6 From QM RMCRX DSR Data Set Ready 7 From QM RMCRX RTS Request To Send 8 To QM RMCRX CTS Clear To Send 9 To QM RMCRX RI Ring Indicator Indicators The QM RMCRX front panel indi...

Страница 16: ...ime HW R is momentarily pressed The serial console mode is also established if the processor is configured as a master but has no program loaded In this way the console mode is enabled out of the box...

Страница 17: ...ly written to NVRAM by symbols such as Analog RAM Analog RAM from database Serial RAM Serial RAM from database Analog Non volatile Ramp Digital RAM etc Commonly used for presets volume lighting dial s...

Страница 18: ...ion available from the Downloads Product Manuals Wiring Diagrams section of the Crestron website www crestron com When calculating the wire gauge for a particular Cresnet run the length of the run and...

Страница 19: ...ttle Insert the tinned connection into the Cresnet connector plug and tighten the retaining screw Repeat the procedure for the other three conductors NOTE When using CRESCAT QM cable four wires are pr...

Страница 20: ...ft to connect the QM RMCRX the accumulated skew must not exceed 15 ns Longer lengths of cable may experience a loss of bandwidth when viewing at high video resolutions The pin assignment is based on...

Страница 21: ...exceeds the environmental temperature range listed in the specifications table Consideration must be given if installed in a closed or multi unit rack assembly since the operating ambient temperature...

Страница 22: ...OFTWARE HANDSHAKING AND MODEM CONTROL DIGITAL INPUTS FOUR SCHMIDT TRIGGER TYPE FROM CONTACT CLOSURE DEVICES VIDEO OUTPUT TO DISPLAY DEVICE IR TO IRP2 OR SERIAL DEVICE NOTE COM B is shared for device c...

Страница 23: ...as from a system device that contains its own power supply Although this condition should not cause any damage Crestron does not recommend it NOTE In larger system configurations that require more po...

Страница 24: ...primarily via an d RS 232 or TCP IP connection between the control system and a PC It is used to observe system processes upload new operating systems and firmware change system and network parameter...

Страница 25: ...and click Functions Set Control System IP Information 2 Enter the IP address IP mask and default router in the text fields All of these terms are explained in detail in the Crestron e Control Referen...

Страница 26: ...o verify communication click Diagnostics Establish Communications Find Rack This should display a window that gives the IP address and port number NOTE To define the setup of DHCP based Ethernet commu...

Страница 27: ...e baud rate of the QM RMCRX control system to 115200 as follows Press and release the HW R button on the unit s front panel Press and hold the SW R button for approximately three to five seconds The V...

Страница 28: ...n in slave mode the QM RMCRX cannot address any Cresnet device on the operating network only the controlled devices connected to the local ports of the slave Only the master control system can address...

Страница 29: ...and is not recommended for this application However complete SIMPL Windows information is included in the Appendix of this Operation Guide Use the advanced techniques available in SIMPL Windows to cu...

Страница 30: ...der is fully integrated with the Crestron suite of software development tools including SIMPL Windows Cross Compiler VT Pro e Crestron Database User IR Database and User Modules Directory The Crestron...

Страница 31: ...switching commands that will be part of the system Display Options Use this window to include screen and lift control as applicable QM Transmitter Choose QM WMC or QM WMIC Room Options Permits the use...

Страница 32: ...s Pro e For additional details download SystemBuilder from the Crestron website www crestron com and examine the extensive help file Digital Media Tools Digital Media Tools DMT is the industry s most...

Страница 33: ...rst ten filters in both the left and right channel are used to set up the default frequencies for the graphic equalizer leaving two remaining parametric filters 11 and 12 in case you want to notch out...

Страница 34: ...sheath causes this variation in length NOTE Only one video preset is required for a single origination point QuickMedia room In addition peaking and boost adjustments are available to compensate for...

Страница 35: ...background If you see any color outlines return to the skew adjustment If the lines appear smeared return to the peaking and boost adjustments If the lines are unstable and exhibit some crawl check th...

Страница 36: ...C output plug is properly attached to the control system and that the adaptor is securely plugged into an outlet Use only Crestron power supplies for Crestron equipment Compilation Error RLCMCVT166 RL...

Страница 37: ...proved Hum on audio Grounding problem Refer to note and diagram on page 19 for ground wire connection instructions QM input connector loose or not connected Verify that QM input connector is securely...

Страница 38: ...an authorized technician should replace it Refer to the following caution statement CAUTION Danger of explosion if battery is incorrectly replaced Replace only with the same or equivalent type recomm...

Страница 39: ...ion Passthrough Mode Window The PC is now communicating directly with the device To exit passthrough mode simply click Functions Exit Passthrough Mode A system reboot also exits the passthrough mode F...

Страница 40: ...oves functions adds new features and extends the capabilities of its products firmware upgrades are posted If you have questions regarding upgrade procedures contact Crestron customer service Future U...

Страница 41: ...rt utility to accomplish multiple system tasks such as uploading the program to the control system and performing diagnostic functions Together with the Crestron Database these tools provide you with...

Страница 42: ...obes STIRP and or Master Blaster IR Sprayers ST MB STI MB The ST MB master blaster IR sprayer can spray IR signals 90 degrees It eliminates the need for IR probes and resistors and can be positioned t...

Страница 43: ...RMCRX to the Ethernet network NOTE C2N NPA8 is not supported The card provides 252 IP IDs for Ethernet devices Slot 5 Cresnet C2Net Device The C2Net Device slot enables the QM RMCRX to control up to...

Страница 44: ...ator that the transmitter connection is present and valid This digital signal will indicate a failure if for example the QM cable is disconnected or damaged since both audio and video are transmitted...

Страница 45: ...the SkewPreset will be recalled and the skew compensation will be set to the preset values Here the Skew_F signals may have different values than their corresponding inputs If RecallSkewPreset goes h...

Страница 46: ...om 800d 80dB to 0d 0dB 2 Series symbols such as the Analog Scaler with I O Limits and Analog Ramp Bounds Limited and analog increment are capable of handling range and sign mapping A value of 800 sign...

Страница 47: ...ed MixerPreset Valid values for MixerPreset range from 1 to 10 When programming pulse save recall inputs Similarly when the RecallMixerPreset input is driven high the mixing levels stored in MixerPres...

Страница 48: ...values stored in MicEQPreset will be recalled and immediately propagated to the outputs Here the F feedback signals may have different values than their corresponding inputs If RecallMicEQPreset goes...

Страница 49: ...nd recall the input compensation presets The QM RMCRX provides four independent audio inputs via the CAT5 QM port Program Left Program Right Mic1 and Mic2 The onboard mixer can mix any audio input int...

Страница 50: ...c Mix Out The graphic EQ portion can be programmed using either SIMPL Windows or Crestron Digital Media Tools DMT software The parametric equalizer and fixed frequencies of the graphic equalizer can o...

Страница 51: ...e and Recall inputs are level sensitive Thus when SaveTrimPreset is driven high the ten trim band values will be saved in the indicated TrimPreset Valid values for TrimPreset range from 1 to 10 Simila...

Страница 52: ...type of signals and memory usage The compiled program is stored as an SPZ file in the same directory as the source file There are a number of ways to upload an SPZ file to the control system 1 Immedia...

Страница 53: ...anel or Web server When designing a project you use drawing tools to create objects such as buttons sliders and text that serve a control system function or decorative purpose For Crestron e Control p...

Страница 54: ...u can change the name SIMPL Windows For each IP ID in the VT Pro e browser project there must be one corresponding Crestron e Control PC Interface symbol defined in the SIMPL Windows program The PC In...

Страница 55: ...both types of control systems However you are limited to SIMPL keywords and functions that are supported on both systems If you do not choose a target then the module may or may not work depending on...

Страница 56: ...cuz updates when available from the Downloads Software Updates section of the Crestron website To download an update click the cuz file choose the Save to Disk option and then specify the directory wh...

Страница 57: ...B over Ethernet via the LAN port or through Telnet among many other methods It is also possible to issue console commands through logic by adding a Console symbol to the SIMPL Windows program The Con...

Страница 58: ...nds data or instructions from or to another computer b for local campus or wide area network internet or web hosting services or c pursuant to any rental sharing or service bureau arrangement The Soft...

Страница 59: ...inety 90 days from the date of receipt and b that any hardware accompanying the Software will be subject to its own limited warranty as stated in its accompanying written material Crestron shall at it...

Страница 60: ...t lamps are not covered This warranty extends to products purchased directly from CRESTRON or an authorized CRESTRON dealer Purchasers should inquire of the dealer regarding the nature and extent of t...

Страница 61: ...Crestron QM RMCRX QuickMedia Receiver Processor This page intentionally left blank Operations Guide DOC 6236A QuickMedia Receiver Processor QM RMCRX 57...

Страница 62: ...QuickMedia Receiver Processor Crestron QM RMCRX This page intentionally left blank 58 QuickMedia Receiver Processor QM RMCRX Operations Guide DOC 6236A...

Страница 63: ...Crestron QM RMCRX QuickMedia Receiver Processor This page intentionally left blank Operations Guide DOC 6236A QuickMedia Receiver Processor QM RMCRX 59...

Страница 64: ...Crestron Electronics Inc Operations Guide DOC 6236A 15 Volvo Drive Rockleigh NJ 07647 06 04 Tel 888 CRESTRON Fax 201 767 7576 Specifications subject to www crestron com change without notice...

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