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Specifications

SPECIFICATION

DETAILS

Power Requirements
 

Cresnet Power Usage

 

Power Consumption

2 W (83 mA @ 24 VDC)
2 W maximum

INPUT Port

(2) digital/analog input ports (referenced to GND);
Digital Input: Rated for 0-24 Volts DC, input impedance 
200k Ohms, logic threshold 1.24 Volts DC;
Analog Input: Rated for 0-10 Volts DC, protected to  
24 Volts DC maximum, input impedance 200k Ohms;
Programmable 3 Volts, 2k Ohms pull-up resistor per input

Environmental
 Temperature
 Humidity
 

Heat Dissipation

32º to 104 ºF (0º to 40 ºC)
10% to 90% RH (non-condensing)
6.8 Btu/h maximum

Dimensions

3-9/32 in

(83 mm)

4-1/8 in

(105 mm)

1-13/16 in

(46 mm)

3-1/16 in

(78 mm)

4-23/32 in

(120 mm)

15/16 in
(24 mm)

5/8 in

(16 mm)

2-23/32 in

(69 mm)

3/8 in

(10 mm)

1-3/4 in

(44 mm)

Setup 

button

Light 

sensor

Troubleshooting

The following table provides corrective action for possible trouble situations. If further 
assistance is required, please contact a Crestron Customer service representative.

Symptom

Issue

Action

No action is 
performed when a 
button on the keypad 
is pressed.

The unit is not receiving  
24 VDC Power.

Check wiring for 24 VDC power.

There is an error in the 
control system program.

Verify that the control system 
program is correct.

The LEDs do not 
light.

The LEDs are not enabled.

Perform Light Sensor Calibration 
to enable the LEDs.

The keypad button(s) 
do not actuate when 
pressed.

The keypad mounting 
screws are overtightened.

Slightly loosen the mounting 
screws.

The button may not be 
snapped into the keypad.

Ensure that the button cap is 
properly oriented and installed.

The backlight LEDs 
are too bright when 
the room is dark.

The keypad may be 
staying in Day mode. While 
in Day mode the LEDs are 
typically full brightness 
or off. 

Check the DayNightThreshold 
setting in the control system 
program. If set to Default, rerun 
the calibration process from the 
keypad.

Change the DayNightThreshold 
Calibration setting to Med-Bright 
or Bright in the control system 
program to ensure Night mode is 
entered when the room is dark.

The LED brightness 
settings for Night mode 
may be incorrect.

Adjust the Keypad Brightness 
settings in control system 
program.

The backlight LEDs 
are too dim or not 
visible.
 

The keypad may be 
staying in Night mode 
as the room transitions 
from Dark to Dim. While 
in Night mode the LEDs 
are typically at very low 
brightness.
 

Change the DayNightThreshold 
Calibration setting to Med-Dark 
or Dark in the control system 
program to ensure Day mode is 
entered when the room brightens.

Calibration may have been run 
when the lower trim piece was not 
installed. Replace lower trim and 
rerun calibration.

Federal Communications Commission (FCC) Compliance Statement

This device complies with part 15 of the FCC Rules. Operation is subject to the following 
conditions:(1) This device may not cause harmful interference and (2) this device must accept any 
interference received, including interference that may cause undesired operation.

CAUTION:

  Changes or modifications not expressly approved by the manufacturer responsible for 

compliance could void the user’s authority to operate the equipment.

NOTE:

  This equipment has been tested and found to comply with the limits for a Class B digital 

device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable 
protection against harmful interference in a residential installation. This equipment generates, 
uses and can radiate radio frequency energy and, if not installed and used in accordance with the 
instructions, may cause harmful interference to radio communications. However, there is no guarantee 
that interference will not occur in a particular installation. If this equipment does cause harmful 
interference to radio or television reception, which can be determined by turning the equipment off 
and on, the user is encouraged to try to correct the interference by one or more of the following 
measures:

•  Reorient or relocate the receiving antenna.
•  Increase the separation between the equipment and receiver.
•  Connect the equipment into an outlet on a circuit different from that to which the receiver is 

connected.

•  Consult the dealer or an experienced radio/TV technician for help.

Industry Canada (IC) Compliance Statement

CAN ICES-3 (B)/NMB-3(B)

The product warranty can be found at 

www.crestron.com/warranty

.

The specific patents that cover Crestron products are listed at 

www.crestron.com/legal/patents

.

Certain Crestron products contain open source software. For specific information, please visit 

www.crestron.com/opensource

.

Crestron, the Crestron logo, Crestron Toolbox, Cresnet, and Horizon are either trademarks or 
registered trademarks of Crestron Electronics, Inc. in the United States and/or other countries. Other 
trademarks, registered trademarks, and trade names may be used in this document to refer to either 
the entities claiming the marks and names or their products. Crestron disclaims any proprietary 
interest in the marks and names of others. Crestron is not responsible for errors in typography or 
photography.
This document was written by the Technical Publications department at Crestron.
©2018 Crestron Electronics, Inc.

Crestron Electronics, Inc. 

Installation Guide - DOC. 8285A

15 Volvo Drive, Rockleigh, NJ 07647 

(2051306)

Tel: 888.CRESTRON 

06.18

Fax: 201.767.7576  

Specifications subject to 

www.crestron.com 

change without notice.

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