Crestron
DM-TX-300N/-F
DigitalMedia™ CAT & Fiber Transmitters 300N
Problem Solving
Troubleshooting
The following table provides corrective action for possible trouble situations. If
further assistance is required, please contact a Crestron customer service
representative.
DM-TX-300N/-F Troubleshooting
TROUBLE
POSSIBLE CAUSE(S)
CORRECTIVE ACTION
Device does not
function.
Device is not
communicating with the
network.
Use Crestron Toolbox to poll
the network. Verify network
connection to the device.
Device is not receiving
power from a Crestron
power source.
Use the provided Crestron
power source. Verify
connections.
PWR
LED does
not illuminate.
Device is not receiving
power.
Verify
PWR
connections are
properly attached.
DM LINK
LED
does not
illuminate.
Device is not
transmitting DMNet
signal.
Verify
DM OUT
connections
are properly attached.
Loss of
functionality due
to electrostatic
discharge.
Improper grounding.
Check that all ground
connections have been made
properly.
NOTE:
For more advanced diagnostics, use the DMTool in Crestron Toolbox.
Check Network Wiring
Use the Right Wire
In order to ensure optimum performance over the full range of your installation
topology, Crestron Certified Wire and only Crestron Certified Wire may be used.
Failure to do so may incur additional charges if support is required to identify
performance deficiencies because of using improper wire.
Calculate Power
CAUTION:
Use only Crestron power supplies for Crestron equipment. Failure to
do so could cause equipment damage or void the Crestron warranty.
CresFiber fiber optic cables provide for longer distances between the DigitalMedia
switcher and a DigitalMedia Room Controller. For more information, refer to the
latest version of the Crestron DigitalMedia Design Guide (Doc. 4789).
Operations Guide – DOC. 6907D
DigitalMedia™ CAT & Fiber Transmitters 300N: DM-TX-300N/-F
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Содержание DigitalMedia DM-TX-300N
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