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Crestron 

C2N-MMS

 

 

Professional Multimedia Switch

 

Problem Solving 

Troubleshooting 

The table after this paragraph provides corrective action for possible trouble 
situations. If further assistance is required, please contact a Crestron customer 
service representative.  

C2N-MMS Troubleshooting 

TROUBLE 

POSSIBLE CAUSE(S) 

CORRECTIVE ACTION 

PWR LED does 
not illuminate. 

C2N-MMS is not 
receiving power. 

Verify that cables plugged 
into the NET ports are 
secure. 

NET LED does 
not illuminate. 

Improper Net ID is set. 

Verify that C2N-MMS Net ID 
matches the Net ID in SIMPL 
Windows. Refer to “Identity 
Code” on p
age 9. 

Cables improperly 
connected. 

Verify that all cables are 
secure. 

Incorrect EQ and/or 
Boost compensation 
settings. 

Adjust EQ and/or Boost 
compensation settings. 

Display device not 
configured properly. 

Configure display device to 
match output frequency. 

Poor picture 
quality (RGB). 

Incorrect sync input 
impedance. 

Set DIP switches to lower 
sync input impedance. 

Poor picture 
quality (Video). 

Cables improperly 
connected. 

Verify that all cables are 
secure. 

Further Inquiries 

If you cannot locate specific information or have questions after reviewing this 
guide, please take advantage of Crestron's award winning customer service team by 
calling the Crestron corporate headquarters at 1-888-CRESTRON [1-888-273-7876]. 
For assistance in your local time zone, refer to the Crestron website 
(

www.crestron.com

) for a listing of Crestron worldwide offices. 

You can also log onto the online help section of the Crestron website to ask 
questions about Crestron products. First-time users will need to establish a user 
account

 

to fully benefit from all available features.

 

Future Updates 

As Crestron improves functions, adds new features, and extends the capabilities of 
the C2N-MMS, additional information may be made available as manual updates. 
These updates are solely electronic and serve as intermediary supplements prior to 
the release of a complete technical documentation revision.  

Check the Crestron website periodically for manual update availability and its 
relevance. Updates are identified as an “Addendum” in the Download column. 

Operations Guide – DOC. 6374 

Professional Multimedia Switch: C2N-MMS  

  25 

Содержание C2N-MMS

Страница 1: ...Crestron C2N MMS Professional Multimedia Switch Operations Guide...

Страница 2: ...by the Technical Documentation department at Crestron Electronics Inc 15 Volvo Drive Rockleigh NJ 07647 1 888 CRESTRON All brand names product names and trademarks are the property of their respectiv...

Страница 3: ...Programming Software 15 Earliest Version Software Requirements for the PC 15 Programming with the Crestron SystemBuilder 16 Programming with SIMPL Windows 16 Programming with VisionTools Pro e 18 Uplo...

Страница 4: ......

Страница 5: ...nput channels with Auto Detect supporting composite and Y C S video formats Two video output channels supporting composite and Y C S video formats Supports NTSC and PAL signal types Transient blanking...

Страница 6: ...s Transient blanking disables the output signal before the sync is switched to another source Transient free switching between RGB sources is completed in less than 1 10 of a second The following diag...

Страница 7: ...nverter installed RGB sources with resolutions up to 2048 x 1536 can be switched to either of the two video outputs in Y C S video or composite formats using National Television System Committee NTSC...

Страница 8: ...ect on the Y input 75 0 3Vpp to 1 5Vpp with no offset at unity gain Max DC offset with min input 1 0V Max DC offset with max input 0 5V RGB Output Channels Type Output Level Impedance Sync Output Leve...

Страница 9: ...ster to obtain access to certain areas of the site including the FTP site Physical Description The front panel of the C2N MMS contains a green PWR and yellow NET LED that illuminate when power is on a...

Страница 10: ...EO IN and VIDEO OUT Each video input and output features two BNC connectors When switching an S video signal the chrominance C and Luminance COMP Y connectors should be connected When switching compos...

Страница 11: ...e used for setting up the unit s network ID during the initial configuration of a Cresnet system or when the device is being added replaced Refer to Identity Code on page 9 for detailed information In...

Страница 12: ...Insufficient power can lead to unpredictable results or damage to the equipment Please use the Crestron Power Calculator to help calculate how much power is needed for the system http www crestron com...

Страница 13: ...tron control systems You can use the Crestron Toolbox to Observe system processes Upload operating systems and firmware Upload programs and touchpanel projects Set or change device Network IDs Change...

Страница 14: ...r if you attempt to use an ID that is already in use by a device that is equipped with TSID Duplicate Net ID Warning Message This method does not change the Net ID as assigned in SIMPL Windows For inf...

Страница 15: ...OSITE OR S VIDEO RGBHV OUTPUTS FREQUENCY AND LEVEL COMPENSATION C Y 1 C Y 2 3 Y C 1 Y C 2 Y C COMP COMP VIDEO IN COMP COMP VIDEO OUT COMP NET RGBHV IN 1 2 3 4 RGBHV OUT 24 1 Z Y G G 2 24 Z Y SETUP C R...

Страница 16: ...MS is shipped from the factory with the DDC feature disabled NOTE The sync input impedance and DDC feature should be set prior to placing the C2N MMS in an equipment rack Finding the DIP Switches The...

Страница 17: ...eatures switchable 3 dB frequency compensation and 1 25 dB signal boost to provide clear images on cable runs over 100 feet The following table illustrates which settings to use for specific RGB cable...

Страница 18: ...ld be maintained Particular attention should be given to supply connections other than direct connections to the branch circuit e g use of power strips Two ears are provided with the C2N MMS so that t...

Страница 19: ...a user wishes to create a touchpanel project using templates with a different look and feel this can be accomplished by making a custom template This custom template can then be used by SystemBuilder...

Страница 20: ...ol system logic Crestron SystemBuilder is fully integrated with Crestron s suite of software development tools including SIMPL Windows VT Pro e and the Crestron Database Crestron SystemBuilder accesse...

Страница 21: ...ews lower pane displays the MP2E system tree This tree can be expanded to display and configure the communications ports Expanded MP2E System Tree C2Net Device Slot in Configuration Manager To incorpo...

Страница 22: ...in Programming Manager Programming Manager is where programmers program a Crestron control system by assigning signals to symbols The symbol can be viewed by double clicking on the icon or dragging it...

Страница 23: ...following sections define how one would upload a SIMPL Windows program to the control system or upgrade the firmware of the C2N MMS However before attempting to upload or upgrade it is necessary to es...

Страница 24: ...enabled Software handshaking XON XOFF not enabled Address Book Window Serial Setup 3 After setting the correct parameters click OK to return to the Crestron Toolbox main window 4 Click Tools Network...

Страница 25: ...bles are used Refer to the control systems Operations Guide for information about RS 232 cables 2 With a serial connection verify that the correct COM port on the PC has been selected Some computers h...

Страница 26: ...ls System Info 4 When the System Info window appears and you are connected to the control system the Functions option becomes available from the menu bar 5 Select Functions SIMPL Program The SIMPL Pro...

Страница 27: ...es functions adds new features and extends the capabilities of its products firmware upgrades are posted To upgrade the firmware complete the following steps 1 Verify that the procedure for Establishi...

Страница 28: ...te the firmware upg file Locate Firmware in the Open Window 7 Click Open and the file transfers to the unit File Transfer Window 8 The Firmware window reopens indicating the new firmware version Click...

Страница 29: ...perly connected Verify that all cables are secure Further Inquiries If you cannot locate specific information or have questions after reviewing this guide please take advantage of Crestron s award win...

Страница 30: ...nt lamps are not covered This warranty extends to products purchased directly from CRESTRON or an authorized CRESTRON dealer Purchasers should inquire of the dealer regarding the nature and extent of...

Страница 31: ...Crestron C2N MMS Professional Multimedia Switch Operations Guide DOC 6374 Professional Multimedia Switch C2N MMS 27 This page intentionally left blank This page intentionally left blank...

Страница 32: ...Crestron Electronics Inc Operations Guide DOC 6374 15 Volvo Drive Rockleigh NJ 07647 2012952 Tel 888 CRESTRON 10 05 Fax 201 767 7576 Specifications subject to www crestron com change without notice...

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