Troubleshooting
Problems with Multiple Audio Devices
The onboard audio chipset seems to be in conflict with Sound Blaster
World of Warcraft Wireless Headset.
Disable your computer's onboard audio chipset. See your computer's motherboard
documentation for details
Problems with Sound
No sound from the headset.
Check the following:
• The headset and transmitter are turned on.
• The headset has sufficient battery power.
• The volume settings in Audio Control Panel and system audio are properly
adjusted and not muted.
• There is no hardware conflict between the headset and a peripheral device.
Game audio is not enhanced in Windows 7 and Windows Vista.
Do the following:
• Open the folder where your World of Warcraft application launcher is installed.
• Right-click the World of Warcraft application launcher and select Properties.
• Select the Compatibility tab, then select the Compatiblity Mode checkbox.
• Click the Compatiblity Mode drop-down arrow and select Windows XP (Service
Pack 2), then click OK.
• Add the World of Warcraft application launcher to the Creative ALchemy
program list.
Problems with Wireless Features
Electronic interference is occuring with other wireless devices.
Do the following:
• Set your wireless LAN router's channel to Auto, 1 or 11. To do this, refer to your
router's user documentation.
• Place your transmitter away from other devices (for example, wireless routers)
that transmit wireless signals.
• Place your transmitter or receivers away from large metal surfaces.
• Refrain from doing large file transfers via the wireless internet or Bluetooth
connection while you are streaming music. Alternatively, stop streaming music
during intensive file transfers.
Music is not being transmitted to my headset
Check the following:
• Your transmitter and your headset are turned on.