20
Problem
Cause
Solution
Lid not closing properly.
Lid is not properly
positioned on body.
Properly position lid onto
the housing.
Sealing ring is not properly
installed.
Check sealing ring to
make sure it is properly
aligned inside the lid.
Float valve is being
blocked.
Check to make sure float
valve is clean. Clean if
necessary.
Lid does not open.
Float valve doesn’t fall
after pressure is released.
Check to make sure float
valve is clean. Clean if
necessary.
Steam leaking from
pressure cooker lid.
No sealing ring.
Install sealing ring.
Food sticking to sealing
ring.
Clean sealing ring.
Sealing ring is broken.
Part needs to be changed.
Contact customer
support.
Lid is not closed in right
position.
Make sure lid is properly
closed.
Steam leaking from float
valve.
Food sticking to float
valve’s sealing ring.
Clean the float valve’s
sealing ring.
Float valve’s sealing ring is
broken.
Contact customer
support.
Float valve not able to rise. Insufficient amount of
food and water.
Put as much food and
water as noted on recipe.
Steam leaking from
pressure cooker lid or
pressure valve.
Contact customer
support.
Error Code
E1
E2
E3
E4
Error
Broken circuit
in sensor.
Short circuit in
sensor.
Unit is
overheating.
Signal switch
broken.
Troubleshooting