54
Problem
Possible Cause & Solution
Food is freezing
in the
refrigerator
compartment.
Food with high water content was placed near an air
vent.
•
Rearrange items with high water content away
from air vents.
Refrigerator temperature control is set incorrectly.
•
If the temperature is too cold, adjust the control
one increment at a time and wait for the
temperature to stabilize.
Refrigerator is installed in a cold location.
•
When the refrigerator is operated in temperature
below 41 °F (5 °C), food can freeze in the
refrigerator compartment. The refrigerator should
not be operated in temperature below 55 °F (13 °C).
Refrigerator or
Freezer section
is too cold.
Incorrect temperature control settings.
•
If the temperature is too cold, adjust the control
one increment at a time and wait for the
temperature to stabilize.
Frost or ice
crystals form on
frozen food
(inside of sealed
package).
Condensation from food with a high water content
has frozen inside of the food package.
•
This is normal for food items with a high water
content.
Food has been left in the freezer for a long period of
time.
•
Do not store food items with high water content in
the freezer for a long period of time.
Frost or ice
crystals form on
frozen food
(outside of
package).
Door is opened frequently or for long periods of time.
•
When the doors are opened often or for long
periods of time, warm, humid air enters the
compartment. This raises the temperature and
moisture level within the compartment. Increased
moisture will lead to frost and condensation. To
lessen the effect, reduce the frequency and
duration of door openings.
Doors are not always closed completely.
•
Firmly push the doors shut.
