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51

TROUBLESHOOTING

BEFORE CALLING FOR SERVICE

Save time and money! Review this section on the following pages first and you
may not need to call for service.

Problem

Possible Cause & Solution

Refrigerator is
not cooling or
has no power.

A fuse in your home may be blown or the circuit
breaker tripped. Or the appliance is connected to a
GFCI (Ground Fault Circuit Interrupter) outlet, and the
outlet's circuit breaker has tripped.

•

Check the main electrical box and replace the fuse
or reset the circuit breaker. Do not increase fuse
capacity. If the problem is a circuit overload, have it
corrected by a qualified electrician.

•

Reset the circuit breaker on the GFCI. If the problem
persists, contact an electrician.

Refrigerator is in the defrost cycle.

•

During the defrost cycle, the temperature of each
compartment may rise slightly. Wait 30 minutes
and confirm the proper temperature has been
restored once the defrost cycle has completed.

Refrigerator was recently installed.

•

It may take up to 24 hours for each compartment
to reach the desired temperature.

Refrigerator was recently relocated.

•

If the refrigerator was stored for a long period of
time or moved on its side, it is necessary for the
refrigerator to stand upright for 24 hours before
connecting it to power.

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Содержание COS-FDR223GWSS

Страница 1: ... OWNER S MANUAL READ AND SAVE THESE INSTRUCTIONS FOR RESIDENTIAL USE ONLY PLEASE LEAVE THESE INSTRUCTIONS WITH THIS UNIT FOR THE OWNER PLEASE RETAIN THESE INSTRUCTIONS FOR FUTURE REFERENCE IMPORTANT INSTALLER OWNER FRENCH DOOR REFRIGERATOR ...

Страница 2: ......

Страница 3: ...n and testing Our distributors and our service partners are ready to answer any questions you may have regarding how to install use and case for your products We hope that this manual will help you learn to use the product in the safest and most effective manner Before using this product please read through this manual carefully Keep this user manual in a safe place for future reference Please ens...

Страница 4: ...ing Handles 15 Removing Assembling Doors and Drawers 17 Connecting to the House Water Line 24 Complete Installation 30 Leveling 31 Leveling the Refrigerator Doors 31 OPERATION 33 Before Use 33 Control Panel 35 Icemaker and Water Dispenser 39 Crispers 41 Full Width Drawer 42 Refrigerator Shelves 42 Door Bins 43 MAINTENANCE CARE 43 General Cleaning 43 Water Filter 45 Compartment LED Light 49 TROUBLE...

Страница 5: ...rs All safety messages will follow the safety alert symbol and either the word WARNING or CAUTION These words mean You can be killed or seriously injured if you don t follow instructions WARNING CAUTION A potentially hazardous situation which if not avoided could result in minor or moderate injury All safety messages will tell you what the potential hazard is tell you how to reduce the chance of i...

Страница 6: ...ous injury or death children should not stand on or play in or with the appliance Children and persons with reduced physical sensory or mental capabilities or lack of experience and knowledge can use this appliance only if they are supervised or have been given instructions on safe use and understand the hazards involved This appliance is intended to be used in household and similar applications s...

Страница 7: ...caution consuming popsicles or ice cubes straight from the freezer as this can cause freezer burn to the mouth and lips Do not touch the cold surfaces in the freezer compartment when hands are damp or wet skin may stick to these extremely cold surfaces Don t store bottled or canned drinks especially carbonated drinks in the freezer compartment Bottles and cans may explode Do not refreeze frozen fo...

Страница 8: ...ountered it is your personal responsibility and obligation to have it replaced with a properly grounded 3 prong wall outlet Do not use an adapter The refrigerator should always be plugged into its own individual electrical outlet which has a voltage rating that matches the rating plate A 110 115 Volt AC 60 Hz single phase 15 or 20 Amp fused grounded electrical supply is required This provides the ...

Страница 9: ... days If you are getting rid of your old refrigerator please follow the instructions below to help prevent accidents Before You Throw Away Your Old Appliance Take off the fresh food and freezer doors Leave the shelves in place so that children may not easily climb inside REFRIGERANT AND FOAM DISPOSAL Dispose of appliance in accordance with Federal and Local Regulations Flammable insulation materia...

Страница 10: ...acturer authorized service parts Dispose of refrigerator in accordance with the Federal and Local Regulations The flammable refrigerant and insulation material used in this product require special disposal procedures Contact your local authorities for the environmentally safe disposal of your refrigerator Keep ventilation openings in the appliance enclosures or in the built in structure clear of o...

Страница 11: ...guide may be different from the actual components and accessories which are subject to change by the manufacturer without prior notice for product improvement purposes EXTERIOR 1 Refrigerator door 2 Water dispenser 3 Handles 4 Freezer door ...

Страница 12: ...width drawer 6 Icemaker 7 Upper freezer basket 8 Middle freezer tray 9 Basket divider 10 Lower freezer basket 11 Top cover 12 Mullion guide block 13 Control panel and display 14 Water filter 15 Glass shelf 16 Wind channel 17 Refrigerator LED light 18 Freezer LED light 19 Adjustable front feet ...

Страница 13: ... to Consumer Keep these instructions for future reference Proper installation is the responsibility of the installer Product failure due to improper installation is not covered under the Warranty INSTALLATION OVERVIEW 1 Unpacking the Refrigerator 2 Choosing the Proper Location 3 Disassembling Assembling 4 Connecting the Water Line 5 Leveling and Door Alignment PARTS SUPPLIED Refrigerator door hand...

Страница 14: ...and the rollers Remove tape and any temporary labels from your refrigerator before using Do not remove any warning labels or the model and serial number label To remove any remaining tape or glue rub the area briskly with your thumb Tape or glue residue can also be easily removed by rubbing a small amount of liquid dish soap over the adhesive with your fingers Wipe with warm water and dry Do not u...

Страница 15: ... Volts 60 Hz AC Single Phase NOTE Do not overload house wiring and cause a fire hazard by plugging in multiple appliances in the same outlet with the refrigerator To reduce the risk of electric shock do not install the refrigerator in a wet or damp area If the voltage fluctuates exceeding the upper limit A C automatic voltage regulator of more than 350W should be applied to the refrigerator for sa...

Страница 16: ...a dry place to avoid high moisture damage Keep the appliance out of direct sunlight rain or frost Stand the appliance away from heat sources such as stoves fires or heaters DIMENSIONS AND CLEARANCES In order to improve efficiency of the cooling system and save energy it is necessary to maintain good ventilation around the appliance for the dissipation of heat For this reason sufficient clear space...

Страница 17: ...BLING HANDLES REFRIGERATOR DOOR AND FREEZER DRAWER HANDLES Be very careful not to scratch the doors or the drawers if you must remove the handles The appearance of the handles may vary from what is shown in the manual Tool Needed 1 8 in 3 mm Allen Wrench provided Removing Handles 1 Loosen the set screws with a 1 8 in 3 mm Allen wrench and remove the handle 2 If needed loosen and remove the mountin...

Страница 18: ... drawer 2 Partially insert the set screws provided into both ends of the handle 3 Place the handle on the door or the drawer by fitting the handle footprints over the mounting fasteners and tightening the set screws with a 1 8 in 3 mm Allen wrench A Handle B Set screw C Mounting fastener ...

Страница 19: ...l supply to the refrigerator before installing Be careful when handling the hinge and hinge lever Remove food and bins before detaching the doors and drawer Do not hold the handle when removing or replacing the doors and drawer as the handle may come off Do not sit or stand on the freezer drawer Tools Needed 5 32 in 4 mm Allen Wrench 5 16 in 8 mm Wrench Phillips screwdriver REFRIGERATOR DOORS Remo...

Страница 20: ...lip from the water line coupler and pull out the water line from the coupler 3 Remove the upper door hinge of the left door and the right door by removing the hex screws fixed on the hinges with a 5 16 in 8 mm wrench and a ground screw attached to the hinge with a Phillips screwdriver Wire Connector Water Line Connector Clip Coupler Hex Screws Ground Screw Upper Door Hinge ...

Страница 21: ... 90 Lower Door Hinge Hex Bolts 5 Remove the lower door hinge of the left door and the right door by removing the hex bolts fixed on the hinges with a 5 32 in 4 mm wrench Assembling the Refrigerator Doors Follow the removal instructions in reverse order to assemble the refrigerator doors ...

Страница 22: ...20 FREEZER DRAWER Removing the Freezer Drawer 1 Pull the freezer drawer open to full extension 2 If equipped remove the ice bin Upper Basket Middle Tray Lower Basket Ice Bin ...

Страница 23: ...21 3 Pull out the upper basket Lift the front of the basket up and pull it straight out 4 Pull out the middle tray Lift the front of the tray up and pull it straight out Upper Basket Middle Tray ...

Страница 24: ...22 5 Lift the front of the lower basket up and pull it straight out 6 Remove the screw on each side of the rail Lower Basket Rail Screw ...

Страница 25: ...23 7 Grip both sides of the freezer door lift and remove it Assembling the Freezer Drawer Follow the removal instructions in reverse order to assemble the freezer drawer Freezer Door ...

Страница 26: ... only DO NOT drill into the refrigerator When using any electrical device such as a power drill during installation be sure the device is battery powered double insulated or grounded in a manner that will prevent the hazard of electric shock The water connection must be made by a qualified plumber This water line installation is not covered by the refrigerator warranty Follow these instructions ca...

Страница 27: ...s not plugged into the wall outlet Before connecting the water line to the house purge the house line for at least 2 minutes WATER PRESSURE Models with water filter 30 100 psi 207 700 kPa Where reverse osmosis water filtration system is connected to a cold water supply 40 60 psi 276 414 kPa NOTE If the water pressure to the reverse osmosis system is less than 40 60 psi 276 414 kPa Check to see whe...

Страница 28: ...ve to connect the tubing to the shutoff valve and the refrigerator water valve If your existing water line has a flared fitting at the end purchase an adapter available at plumbing supply stores to connect the water line to the refrigerator OR cut off the flared fitting with a tube cutter and use a compression fitting Shutoff valve to connect to the cold water line The shutoff valve should have a ...

Страница 29: ...oid drawing off any sediment from the water pipe 3 Drill the hole for the valve Drill a 1 4 hole in the water pipe using a sharp bit Remove any burrs resulting from drilling the hole in the pipe Be careful not to allow water to drain into the drill Failure to drill a 1 4 hole may result in reduced ice production or smaller cubes 4 Fasten the shutoff valve Fasten the shutoff valve to the cold water...

Страница 30: ...and ferrule sleeve for tubing onto the end of the tubing and connect it to the shutoff valve Make sure the tubing is fully inserted into the valve Tighten the compression nut securely 8 Flush out the tubing Turn the main water supply and water shutoff valve on and flush out the tubing until the water is clear Shut the water off at the water shutoff valve after about one quart of water has been flu...

Страница 31: ...pinched or bent when installing Place the compression nut and ferrule sleeve onto the free end of the tubing Insert the free end of the tubing into the brass fitting of the water inlet on the back of the refrigerator Slide the compression nut over the ferrule sleeve and secure the compression nut onto the brass fitting Confirm the connection is secure by gently pulling on it Turn the water on at t...

Страница 32: ...ove it as floor damage could occur The rollers which are not casters should be only used for forward or backward movement Moving the refrigerator sideways may damage your floor and the rollers WARNING EXCESSIVE WEIGHT HAZARD 1 Arrange the coil of tubing so that it does not vibrate against the back of the refrigerator or against the wall 2 Carefully push the refrigerator into the final position Tur...

Страница 33: ... take several turns of the leveling leg to adjust the tilt of the refrigerator Leveling Rollers Leg 2 Open both doors and check to make sure that they close easily If the doors do not close easily tilt the refrigerator slightly more to the rear by turning both leveling legs to the left It may take several more turns and be sure to turn both leveling legs the same amount LEVEL THE REFRIGERATOR DOOR...

Страница 34: ... the first batch of ice approximately 24 hours after the appliance is initially installed Adjustment Point Snap Ring Hinge Snap Ring Grommet Pliers Lower Hinge Refrigerator Door The icemaker is located inside the freezer compartment If the water line is connected press the ICE button to turn the icemaker on or off When the icemaker is turned on the ICE icon illuminates The icemaker will not begin ...

Страница 35: ...ive from the refrigerator Remove adhesive residue by wiping it off with your thumb or dish detergent Do not peel off the model or serial number label or the technical information on the rear surface of the refrigerator Open refrigerator doors and freezer drawers to ventilate the interior The inside of the refrigerator may smell like plastic at first Remove any adhesive tape from inside the refrige...

Страница 36: ...SAVING TIPS The appliance should be located in the coolest area of the room away from heat producing appliances or heating ducts and out of direct sunlight Let hot foods cool to room temperature before placing in the appliance Overloading forces the compressor to run longer Foods that freeze too slowly may lose quality or spoil Be sure to wrap foods properly and wipe containers dry before placing ...

Страница 37: ...et temperature for adjustment Fridge Freezer TEMP Long Press To change the temperature mode F C To adjust the set temperature of the selected compartment F C Display MODE To turn one of Super Cool Eco or Super Freeze modes On or Off Super Cool Eco Super Freeze ICE To turn the icemaker On or Off Long Press To reset the water filter replacement icon Icemaker Water Filter POWER ZONE TEMP MODE ICE ...

Страница 38: ...MO MODE Allows lights and control display to work normally while disabling all cooling in the refrigerator and freezer sections to save energy while the refrigerator is on the showroom floor or in a retail store When activated a clockwise rotating pattern is displayed on the control panel Press and hold the POWER and ICE buttons at the same time for 3 seconds to activate or deactivate Demo Mode Th...

Страница 39: ...t temperature is displayed TEMP Adjusts the set temperature of the selected fridge or freezer compartment With the compartment selected using the ZONE button press the TEMP button repeatedly to select a new set temperature Fridge temperature range 36 F to 46 F 2 C to 8 C Freezer temperature range from 11 F to 7 F 24 C to 14 C NOTE The displayed temperature is the target temperature and not the act...

Страница 40: ... OR select a new fridge set temperature Super Freeze Lowers the freezer set temperature to 11 F 24 C for 52 hours to help freeze new or large grocery loads faster To turn on Eco press the MODE button repeatedly until the Eco icon illuminates To turn off Eco press the MODE button repeatedly until none of the MODE icon illuminates The fridge and the freezer set temperatures will revert back to the p...

Страница 41: ...s or odor from the water supply line or the water tank This is also necessary if the refrigerator has not been used for a long time Dispense and throw away 2 5 gallons of water flush for approximately 5 minutes after installation Do not dispense the entire 2 5 gallon amount continuously Press and release the dispenser pad for cycles of 30 seconds ON and 60 seconds OFF This is also necessary if the...

Страница 42: ...ntly with a glass or other container to dispense water NOTE The dispenser will not operate when either of the refrigerator doors is open The water dispenser will not operate when either of the refrigerator doors is open If discolored ice is produced check the water filter and water supply If the problem continues contact the manufacturer customer service center or a local licensed plumber Do not u...

Страница 43: ...econds the water will look clear CRISPERS The crispers provide fresher tasting fruit and vegetables by keeping moist air in the crisper drawer Removing Assembling the Crispers To remove the crisper pull out the crisper to full extension lift the front up and pull straight out To reassemble the crisper slightly tilt up the front insert the crisper into the frame and push it back into place Removing...

Страница 44: ...awer cover REFRIGERATOR SHELVES The shelves in the refrigerator are adjustable to meet individual storage needs Adjusting the shelves to fit items of different heights will make finding the exact item you want easier Detaching Assembling the Shelf To detach tilt up the front of the shelf and lift the shelf straight up To assemble tilt the front of the shelf up and guide the shelf hooks into the sl...

Страница 45: ...e up spills immediately Unplug the refrigerator or disconnect power before cleaning Remove all removable parts such as shelves Use a clean sponge or soft cloth and a mild detergent in warm water Do not use abrasive or harsh cleaners Hand wash rinse and dry all surfaces thoroughly WARNING CAUTION Use non flammable cleaner Failure to do so can result in fire explosion or death Do not use sharp objec...

Страница 46: ...king soda is completely dissolved so it does not scratch the surfaces of the refrigerator DOOR BINS Remove all items from door bin then lift the bin up and pull straight out Hand wash door bin and install back in place or adjust height as desired SHELVES To remove shelf grab the front side tilt up until the lower rear hook is removed from the support track then lift and pull shelf out Hand wash us...

Страница 47: ...ter filter Visit www cosmoappliances com or reference the contact information at the end of this manual CAUTION It is strongly recommended that you use manufacturer authorized water filters to prevent water quality issues water leakage and appliance malfunction FREEZER BASKETS Upper Basket To remove the basket lift the front of basket up and pull it straight out Allow basket to warm up so the clot...

Страница 48: ...ct filter from freezing Drain filter when temperatures drop or are expected to drop below 40 F 4 4 C The disposable filter cartridge MUST be replaced every 6 months at the rated capacity or if a noticeable reduction in flow rate occurs WARNING CAUTION To reduce the risk associated with the ingestion of contaminants do not use with water that is microbiologically unsafe or of unknown quality withou...

Страница 49: ...and open the cover NOTE If the top shelf which is located below the water filer is in the highest position it will need to be lowered or removed temporarily 3 Pull the water filter downward 4 Turn the water filter counter clockwise about 90 to pull it out NOTE Make sure to rotate the filter down completely before pulling it out of the manifold hole and keep the filter head tilted upward to avoid s...

Страница 50: ... it stops turning 3 Push the water filter up into place 4 Push the filter cover up and push it in to lock and close the cover 5 Turn on the water supply Removing Trapped Air 1 After the filter has been replaced trapped air must be purged out of the system Press the water dispenser pad until water begins to flow NOTE The first few ounces of water may sputter due to air in the replacement filter Thi...

Страница 51: ... should be performed by a qualified technician Replacing the LED Light 1 Unplug the refrigerator 2 Lift and pull out the light cover 3 Press and hold the connector latch and pull out the LED light 4 Install a replacement LED light on the connector 5 Replace the light cover DEFROSTING The refrigerator defrosts automatically but frost may still form with change of season or temperature Unplug the re...

Страница 52: ...rator Be sure the refrigerator stays in an upright position during moving PREPARING FOR VACATION Remove food from the refrigerator Empty ice bucket Turn off the icemaker Unplug the refrigerator or disconnect power Turn off water supply Clean the refrigerator Refer to the General Cleaning section Leave the doors and drawers open Upon returning from vacation turn on water supply and run 2 gallons of...

Страница 53: ...apacity If the problem is a circuit overload have it corrected by a qualified electrician Reset the circuit breaker on the GFCI If the problem persists contact an electrician Refrigerator is in the defrost cycle During the defrost cycle the temperature of each compartment may rise slightly Wait 30 minutes and confirm the proper temperature has been restored once the defrost cycle has completed Ref...

Страница 54: ...igerator requiring the compressor to run longer in order to cool the refrigerator back down In order to conserve energy try to get everything you need out of the refrigerator at once keep food organized so it is easy to find and close the door as soon as the food is removed Doors are not closed completely Firmly push the doors shut Refrigerator is installed in a hot location The compressor will ru...

Страница 55: ...ments when the doors are opened leading to condensation or frost Maintaining a reasonable level of humidity in the home will help to control the amount of moisture that can enter the compartments Defrost cycle recently completed During the defrost cycle the temperature of each compartment may rise slightly and condensation may form on the back wall Wait 30 minutes and confirm that the proper tempe...

Страница 56: ...ust the control one increment at a time and wait for the temperature to stabilize Frost or ice crystals form on frozen food inside of sealed package Condensation from food with a high water content has frozen inside of the food package This is normal for food items with a high water content Food has been left in the freezer for a long period of time Do not store food items with high water content ...

Страница 57: ...are opened often or for long periods of time warm humid air enters the compartment This raises the temperature and moisture level within the compartment To lessen the effect reduce the frequency and duration of door openings Unit is installed in a hot location The refrigerator should not be operated in temperatures above 110 F 43 C A large amount of food or hot food was added to either compartment...

Страница 58: ...pressure The water pressure must be between 30 100 psi 207 700 kPa on models with a water filter If the problem persists it may be necessary to contact a plumber Tubing connecting refrigerator to house supply valve is kinked The tubing can kink when the refrigerator is moved during installation or cleaning resulting in reduced water flow Straighten or repair the water supply line and arrange it to...

Страница 59: ...is not turned on Locate the icemaker ON OFF and confirm that it is turned on The refrigerator is not connected to a water supply or the supply shutoff valve is not turned on Connect the refrigerator to the water supply and turn the water shutoff valve fully open Reverse osmosis water filtration system is connected to your cold water supply Reverse osmosis filtration systems can reduce the water pr...

Страница 60: ... Odors may migrate to the ice if food is not wrapped properly The interior of the refrigerator needs to be cleaned See the Maintenance Care section for more information The ice storage bin needs to be cleaned Empty and wash the bin discard old cubes Make sure that the bin is completely dry before reinstalling it Doors are difficult to open The gaskets are dirty or sticky Clean the gaskets and the ...

Страница 61: ...aled packaging Check whether there is any rotten food The refrigerator needs to be cleaned Refer to the General Cleaning section The interior of the refrigerator is covered with dust or soot The refrigerator is located near a fire source such as a fireplace chimney or candle Make sure that the refrigerator is not located near a fire source such as a fireplace chimney or candle Rattling noises Ratt...

Страница 62: ...ing noises If the side or back of the refrigerator is touching a cabinet or wall some of the normal vibrations may make an audible sound To eliminate the noise make sure that the sides and back cannot vibrate against any wall or cabinet Dripping noises Water running into the drain pan during the defrost cycle Normal Operation Pulsating or high pitched sound Your refrigerator is designed to run mor...

Страница 63: ...E WARRANTY SERVICE YOUR PRODUCT MUST BE REGISTERED TO REGISTER AND REVIEW FULL WARRANTY DETAILS VISIT WWW COSMOAPPLIANCES COM WARRANTY SCAN TO REGISTER CUSTOMER SUPPORT TO CHAT WITH US LIVE FOR ASSISTANCE VISIT WWW COSMOAPPLIANCES COM CHAT SCAN TO CHAT ...

Страница 64: ...ED PROOF OF PURCHASE MODEL AND SERIAL REQUIRED FOR WARRANTY SERVICE IMPORTANT N Ne e p pa as s R Ré ée ex xp pé éd di ie er r c ce e P Pr ro od du ui it t a au u M Ma ag ga as si in n Pour tout problème concernant ce produit veuillez contacter le service des consommateurs Cosmo Customer Support au 1 888 784 3108 UNE PREUVE D ACHAT DATEE EST REQUISE POUR BENEFICIER DE LA GARANTIE IMPORTANTE N No o ...

Страница 65: ...MEMO ...

Страница 66: ...MEMO ...

Страница 67: ......

Страница 68: ...aking efforts to improve the quality and performance of our products so we may make changes to our appliances without updating this manual Electronic version of this manual is available at www cosmoappliances com APPLIANCES ...

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