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Errors and malfunctions
Cornelius Deutschland GmbH
Document no. TD1002000
Version 01/10/2019, Index 2
Operator manual Undercounter cooler
Energize 2-5 HC
35
6
Errors and malfunctions
NOTICE!
All installation, maintenance and repair work at the unit is to be carried out
by an expert only.
6.1
Troubleshooting table
Fault
Probable cause
Remedy
Unable to dispense No mains/power supply connected Please contact your service part-
ner
Transformer defective
Please contact your service part-
ner
Fuse defective
Please contact your service part-
ner
Beverage is too
warm and the com-
pressor is not run-
ning
Undercounter cooler is not
switched on
Start up the undercounter cooler;
see chapter 4.1
Compressor not running
Switch on the compressor; see
chapter 4.1
Please contact your service part-
ner
Beverage is too
warm and the com-
pressor is running
Excessive beverage dispensing
Do not exceed the maximum dis-
pensing capacity (see the docu-
ment “Undercounter cooler
operator manual”)
Condenser is dirty or covered
Please contact your service part-
ner
Agitator motor is defective
Please contact your service part-
ner
Circulation pump is defective
Please contact your service part-
ner
Beverage foams for
all brands
All beverages are too warm
Check storage temperature
CO
2
feed pressure for the soda cir-
cuit is too high on the relevant
pressure-reducing valve
Adjust the CO
2
feed pressure to
the required value (see documen-
tation on the CO
2
system)
Syrup has been stored too long
and has had CO
2
added
Connect a new syrup container;
see chapter 4.2
Contaminated tubes
Please contact your service part-
ner