Revised: 15/02/16
31/03/2016
25
How to Make a Warranty Claim
Coonara, Heatcharm, Arrow
The full Warranty Statement for your heater is contained in the Installation and Operating Instructions
booklet that was provided with the product.
1.
Check the details of the warranty statement
2.
Determine if you think the problem is covered by warranty
3.
Ensure that you have proof of purchase
4.
Contact the retailer that sold you the heater
5.
Advise them of the specific problem
6.
Provide the details that your retailer requests to complete a Warranty Claim Form. This must
include the heater model, serial number and installation compliance certificate, if applicable in
your State.
7.
Your retailer will forward your claim to Shamic Sheetmetal (Aust) Pty Ltd, the manufacturer of
the above heater brands
8.
Shamic will contact you to acknowledge that they have received the claim, if the claim has been
accepted and the next steps involved in fixing the problem
9.
Parts and/or service is provided
10.
Contact your retailer if the problem has not been fixed.
Содержание Barossa
Страница 9: ...Revised 15 02 16 31 03 2016 9 ALL MODELS ARE TO BE PLACED ON A FLAT LEVEL SURFACE TO PREVENT RATTLES...
Страница 13: ...Revised 15 02 16 31 03 2016 13 CLEAR VIEW DOUBLE SIDED EXTERNAL DIMENSIONS FOR WALL THICKNESS 100MM TO 248MM...
Страница 15: ...Revised 15 02 16 31 03 2016 15 CLEAR VIEW DOUBLE SIDED EXTERNAL DIMENSIONS FOR WALL MAXIMUM THICKNESS 248MM...
Страница 17: ...Revised 15 02 16 31 03 2016 17 BAROSSA SINGLE SIDED EXTERNAL DIMENSIONS...
Страница 18: ...Revised 15 02 16 31 03 2016 18 BAROSSA SINGLE SIDED...
Страница 20: ...Revised 15 02 16 31 03 2016 20 WIRING DIAGRAM...
Страница 23: ...Revised 15 02 16 31 03 2016 23 STEP 3 STEP 4 STEP 5...
Страница 24: ...Revised 15 02 16 31 03 2016 24 STEP 6 LOG SET FRONT VIEW...
