
Manual CC 5304IR
22
Troubleshooting
If there are problems with the camera operation, check the tables below. If the problem persists, please
contact the agent who supplied the product.
Problems Troubleshooting
Nothing appears on the screen.
• Check the power connection.
• Check the video signal line connection.
The video image is not clear
.
• Make sure that the lens is clean. Clean the lens
with a clean lint free cloth or brush.
• Adjust the contrast control on the monitor.
• Make sure that the screen is not exposed
directly to a bright light. Re-position the camera if
necessary.
The screen is dark.
• Adjust the contrast control of the monitor.
• If there is an intermediate device, set the75ohm
Hi-z correctly, and also check the connections.
• If necessary, adjust the brightness level.
There is a problem with the camera operation. The
camera surface is too hot and black stripes appear
on the screen.
• Check if an appropriate power source to the
camera complies with the manufacturer's standard
requirement, or if the voltage is fluctuating.
Check for ground loops.
The MOTION DETECTION function is
not working.
• Check if 'MOTION DETECTION' mode is turned
on.
• Check the setting of the MD AREA.
Colors are not quite right.
• Check the 'WHITE BAL' setting.
The screen is flickering.
• Check if the camera is facing directly into
sunlight or fluorescent light.
SENS-UP function is not working.
• Check if the AGC menu is set to the OFF
position.
• Check if the SHUTTER menu is set to MANUAL
mode.