ControlByWeb X-18s, Руководство пользователя

Страница: 16 / 18

Appendix C: Warranty X-18s™ Users Manual
Appendix C: Warranty
This Xytronix Research & Design, Inc. product is warrantied against defects in material and
workmanship for a period of five years from the date of shipment for products purchased on or after May
1, 2016 (one year for products purchased before May 1, 2016). During the warranty period, Xytronix
Research & Design, Inc. will, at its option, either repair or replace products that prove to be defective.
This warranty is extended to the original purchaser of the equipment only.
For warranty service or repair, customer must contact Xytronix Research & Design, Inc. technical
support (
support@ControlByWeb.com ) and obtain a Return Authorization number (RA#). Before issuing
an RA#, a support technician will work with customer to try to resolve the issue without returning the
product. If technician determines that product must be returned for service an RA# will be issued. Next,
the product must be properly packaged and returned to Xytronix Research & Design, Inc. with the RA#
clearly marked on the package. The purchaser shall prepay all charges for shipping to Xytronix
Research & Design, Inc. For warranty repairs of products less than one year old, Xytronix Research &
Design, Inc. will pay the shipping charges to return the product to the purchaser as long as the product is
shipped within the continental United States. If the product is shipped outside of the continental United
States or the product was shipped more than one year earlier, the purchaser shall pay all shipping
charges, duties, and taxes.
Limitation
The foregoing warranty shall not apply to defects or damage resulting from improper use or misuse,
unauthorized repair, tampering, modification, improper connection, or operation outside the
electrical/environmental specifications for the product. Further, the warranty does not cover Acts of God,
such as fire, flood, hurricanes, and tornadoes. This warranty does not cover damage to property,
equipment, direct, indirect, consequential, or incidental damage (including damage for loss of business
profit, business interruption, loss of data, and the like) arising out of the use or misuse of this product.
UNDER NO CIRCUMSTANCES WILL THE LIABILITY OF XYTRONIX RESEARCH & DESIGN, INC. TO
THE PURCHASER OR ANY OTHER PARTY EXCEED THE ORIGINAL PURCHASE PRICE OF THE
PRODUCT, REGARDLESS OF THE FORM OF THE CLAIM. No other warranty is expressed or implied.
Xytronix Research & Design, Inc. specifically disclaims the implied warranties or merchantability and
fitness for a particular purpose. Some jurisdictions may not allow the exclusion of limitation of liability for
consequential or incidental damage.
Page 16 Xytronix Research & Design, Inc.