Can I use a miniAlarm™ and a FreezeAlarm™ at the same location?
Yes, the miniAlarm™ can work with the FreezeAlarm™ Intermediate and Deluxe models. The two units can also share the same
phone line. There are some tricks to accessing the miniAlarm™ when you need to disable the call-out or when you are calling to hear
background noises at the premises you are monitoring. The FreezeAlarm™ will answer after recognizing five rings within a three
minute period of time. The miniAlarm™ answers after recognizing six rings within a six minute period of time. When you call your
home and wish to access the miniAlarm™, call up and let the phone ring at least five rings so your FreezeAlarm™ is initially accessed.
Hang up and wait for three or four minutes so the FreezeAlarm resets. Then call back and let the phone ring one or two more times.
The miniAlarm™ will then have recognized six rings within the six minutes and allows you access to either disable the call-out or hear
background noises.
Will the miniAlarm™ work on a multi-line business PBX or digital telephone system?
No. The miniAlarm™ requires a single line telephone line and is not desiged to work on any multi-line telephone systems.
How does call-waiting affect the miniAlarm™?
The only thing call-waiting has an affect with is if the miniAlarm™ is attempting to call-out during an alarm and you are trying to call to
the miniAlarm™ to discontinue the call-out feature. Call waiting will keep the miniAlarm™ from answering your call, thus preventing
you from disabling the call-out feature and also not being able to listen-in to the location. If this occurs, wait a few minutes and call
back to the miniAlarm™ until you reach the unit when it is not calling out to your call-list.
Problem
Solution
1. Unit does not function
Check power cord, battery (for correct installation and if fully charged),
phone line service and telephone cord connection.
Make sure unit is connected to a direct phone line and not through a
PBX or other business phone system. This can be verified by plug-
ging a standard phone into the wall jack. If a standard phone func-
tions, then the phone line is a direct phone line.
2. Cannot disable alarm call out
The miniAlarm™ may be in the middle of dialing out and cannot take a
call from an outside caller. If the location where the miniAlarm™ is
located rings, but does not answer, double check the miniAlarm™ is
dialing the correct number. The miniAlarm™ may have been tam-
pered with or disabled by the intruder or other condition.
3. Receiving false alarms
The miniAlarm™ detects moving objects that have a different tem-
perature from the ambient room temperature. Therefore, pets or any
other type of hot or very cold object could set-off the alarm.
4. The miniAlarm™ is not calling the correct
The may be due to entering incorrect “call-out” telephone numbers or
call-out telephone numbers during an alarm
the power is out and the battery is dead. If the power is on and you
have a fresh battery in the miniAlarm™, re-program the telephone
numbers per instructions on page 2.
To order the miniAlarm™, contact our Customer
Service Representative at:
Control Products, Inc.
1724 Lake Drive West
Chanhassen, MN 55317
952-448-2217
FAX 952-448-1606
www.automationhomeproducts.com
email: [email protected]
TROUBLESHOOTING
CONTACTING US
6
When calling or writing for customer support or service, it
is a good idea to have the DATE CODE/MO# from the
back of your miniAlarm™.
Write it down now for reference:
_________________________
Model Number Information:
The model number of your unit is:
MA–B
