User Manual Rapsody N36
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Copyright 2008 by Simpex & Ceptra – Alterations and omissions excepted – reproduction & publication is only allowed after obtaining prior permission
5. Solving problems
5.1. Frequently asked questions
With some video files my Rapsody indicates that playback is not possible. This is
indicated although the file is an AVI-file. Why does this happen?
AVI is a so-called container. This container can include all types of video files. Among others, of
course, these may also be seldom video formats or formats that do not conform to the usual
conventions. For this reason, the Rapsody N36 may be unable (at the present time) to play
back some video files even if they have a standard file extension.
This is the case e.g. with some video files from digital camcorders or TV cards.
Help! My Rapsody suddenly shows a Korean menu and I can't find the language setting
any more!
Very annoying! Under 3.2 – language selection you will find detailed steps to enable you to set
your player's language back to German.
The picture quivers. What is the fault?
This can have different causes. As well as faulty video files this can also be caused by too slow
data transmission (with some USB devices) or also a data transfer rate that is too high for the
Rapsody's chipset.
For example, unpacked AVI files or extremely high resolution HDTV streams can cause
problems. In order to view them with the Rapsody, you should convert such files to file formats
that are compatible.
I can't access a device connected to the USB host although I can see it in the USB list.
Not all USB devices keep exactly to the specifications for a USB mass storage device. It is, of
course, not possible to install a driver on the Rapsody for a special device. This means that
connected devices must keep to the respective standards. Unfortunately this is not always the
case. If you are looking for USB-hard disk housings, USB sticks or other devices that work
reliably with the N36, please contact our support (
http://www.rapsody.ch
).
5.2. Further information
On our Internet site (
http://www.rapsody.ch
) you will find further information, downloads and
assistance in connection with your Rapsody. You will also find our Internet forum there where
we can help you quickly and competently with your problems.
5.3. Service/Repair
Should you have any questions that cannot be answered by this user manual, we recommend
that you first consult the forum at
www.rapsody.ch/forum
. Please contact your dealer directly,
if you suspect that your device is defective.
