DYON RAPTOR
28
EN
15 Troubleshooting
If you experience problems with this receiver or its installation, in the first instance
please read carefully the relevant sections of this User Manual and this Troubleshooting
section.
Problem
Possible cause
What to do
Power isn't connected
Connect the power
No picture
The power switch is not on
Switch on the power
Not connect DVB-C cable
Plug in the DVB-C cable
Screen shows
No Signal
Incorrect setting
Set up correct parameter
No or incorrect connection
with audio cable
Connect the audio cable
correctly
Mute the sound
Switch on the correct
volume control
No sound from
Speaker
Incorrect sound track
Try another sound track
No or incorrect connection
with AV cable
Connect the audio cable
correctly
Only sound,
no image on the
screen
The program is a radio
program
Press <TV/RADIO> key to
shift into TV mode
Select an alternative channel
Scrambled channel
message
Channel is scrambled
Input Cam module
Forgotten channel lock
code
Re-install channels to cancel
channel lock
Receiver off
Plug in and turn on receiver
Handset not aimed correctly
Aim handset at front panel
Front panel obstructed
Check for obstructions
Remote control batteries are
inserted incorrectly
Check batteries direction
No response to remote
control
Handset batteries exhausted
Replace remote control
The signal is too weak
Strengthen the signal
The image stop
suddenly or mosaic
Not shielded TV cable
Use a shielded TV cable
Missing Channels in the pre-
installed list
Sometimes the cable provider
changes the frequencies. We try
to keep the list updated
Please do a auto scan (or
manual scan if the new
frequencies are known)."
Manufacturer
Axdia International GmbH
Formerweg 9
D-47877 Willich (Germany)
Tel:
+49(0) 2154 / 8826-0
Fax:
+49(0) 2154 / 8826-100
Web:
www.dyon.eu
Support hotline: +49 (0)2154 / 8826-101
E-Mail:
