16
5.0
CUSTOMER SERVICE
5.1
Assistance
If you need technical assistance regarding the use or application of this product, or
you encounter a problem that requires servicing or repair, contact ConMed Linvatec
Customer Service at 1-800-237-0169 or your ConMed Linvatec Sales Representative.
Outside the U.S. contact your local ConMed Linvatec Representative.
Report any events involving injuries or malfunctions to the ConMed Linvatec
Regulatory Product Support Department.
Returning products for any reason requires an authorized Service Request (S.R.)
number prominently displayed on the box and included on all paperwork. Refer
to this number if making inquiries about the repair status. Please call ConMed
Linvatec Customer Service and provide the following information to obtain an
S.R. number
prior
to returning any product for repair:
• Product Number
• Serial Number / Lot Number
• Original Invoice Number
• Date of Purchase
• Detailed description of the problem
ConMed Linvatec
Attn.: Customer Service Dept.
11311 Concept Boulevard
Largo, Florida 33773-4908 USA
Customer Service (within U.S.)
Phone:
1-800-237-0169
FAX:
(727)-399-5256
(outside U.S.)
Phone:
+1 (727)-392-6464
FAX:
+1 (727)-397-4540
ConMed Linvatec Regulatory Product Support
(within U.S.)
Phone:
1-800-325-5900
(outside U.S.)
Phone:
+1 (727)-392-6464
W41-261-004AB.book Page 16 Thursday, September 18, 2014 9:28 AM
