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VR3520
Fig. 11
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Fig. 14
Pairing troubleshooting
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Verify that your Wi-Fi network password is correct.
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The device only supports 2.4 GHz Wi-Fi networks.
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The router is overwhelmed by connecting many other devices (especially in housing estates or in case of large
concentrations of connected Smart devices). For stable operation it is necessary that the Wi-Fi signal reaches the
places intended for use of the vacuum cleaner and at the same time is sufficiently strong.
- restart the vacuum cleaner and smart device and repeat the process;
- if possible, try also restarting the Wi-Fi router itself;
•
If your smart device is running Android 6.0 and above, you need to have location detection turned on.
•
Once you have paired the vacuum cleaner with your smart device via the “Concept Home” app, do not move or
relocate the docking station. The vacuum cleaner uses the charging station as a landmark on the map.
•
By relocating the docking station, you risk losing the generated map, including the selected cleaning zones and
restricted zones! The vacuum cleaner creates a new map, which overwrites the original map.
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