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Client Agent Start and Stop Procedures
Client Agent Start and Stop Procedures
The following sections describe the procedures for starting and stopping the
various client agents.
Note: If the client agent is stopped at any time during a backup or restore
job, the job will fail and must be restarted.
Start and Stop the Windows Client Agent
The Windows client agent uses a common component called the Universal
Agent. This component is installed or updated during installation. The
Universal Agent is registered as a service that starts automatically and runs
under the local system account by default. When the service starts, the
Windows client agent is loaded. The Windows client agent is available even
when no users are logged into the system.
Use the Backup Agent Admin to start or stop the Windows client agent. The
Backup Agent Admin monitors the client agent activity and protects against
accidental job failures if the Universal Agent service stops.
To start or stop a Windows client agent, follow these steps:
1. Open the Backup Agent Admin.
2. From the Options menu, select Services.
3. (Optional) If you do not want the client agent to start automatically each
time you start the computer, clear the
Autostart Backup Agent when
System starts check box.
4. Click the arrow to start the service or the red dot to stop the service.
Note: Stopping the service affects other components that use the
Universal Agent.
5. Close the Backup Agent Service Manager.
NetWare Start and Stop Requirement
The installation process for the NetWare client agent creates a Network Client
Facility file called NWAGENT.NCF. Before starting the client agent, ensure that
this file was created and stored properly in the SYSTEM directory on the
NetWare server’s SYS volume.
Using the Client Agents 67