1:
The forms do not stack correctly on the table behind the printer.
Solution:
Use the recommended table size (see Appendix A, “Printer
specifications,” on page 165).
Note:
Up to 101.6 mm (4 in.) of forms may stack on the table behind the
printer without decreasing the ability of the forms to stack correctly.
2:
The forms do not stack correctly in the output rack on the table.
Solution:
Check for obstructions to the forms path (cables, cords, or other
items). If you find an obstruction, remove or relocate it.
3:
The forms do not meet specifications.
Solution:
The forms may be outside nominal specifications (see Chapter 18,
“Supplies, optional features, and maintenance,” on page 145).
4:
The forms contain excessive moisture.
Solution:
Store the forms in a cool, dry place before using them or leave in
the printer for 24 hours.
Note:
Forms stack best when the forms are 203.2 to 304.8 mm (8 to 12 in.)
long. If the forms length is outside this range, operator assistance
may be needed.
5:
Forms are too dry.
Solution:
Condition the forms for 24 hours or more at the manufacturer
recommended temperature and humidity settings.
Problem: Characters are off registration
1:
The first print position is adjusted incorrectly.
Solution:
Check your settings for the left margin, tear position, and the
paper load position (see Appendix A, “Printer specifications,” on page 165).
Print quality and ribbon problems
Problem: Unreadable characters
1:
The ribbon is dry or worn.
Solution:
Check the ribbon and replace it if it is dry or worn.
2:
The Automatic Forms Thickness Adjustment (AFTA) setting for the paper
source you are using needs to be decreased. Paper must be loaded for this
adjustment to be effective.
Solution:
See the procedure for adjusting the forms thickness setting
through the operator panel (see Chapter 9, “Printer adjustments,” on page
115).
3:
Poor quality multiple-part forms.
Solution:
Try new forms (Fast Draft)
4:
Bidirectional adjustment needs to be made.
Solution:
See the procedure for setting the bidirectional adjustment (see
“Bidirectional Adjustment” on page 120).
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