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Troubleshooting
OS requirement
VideoMate TV has to work on Windows XP / Windows 2000 or above OS. You
are welcome to www.WindowsUpdate.com website for the Service Pack
update of Microsoft.
Driver Installation
The most common cause of problems with the TV Tuner Card is incorrect
installation of the TV capture and TV tuner drivers. If you have problems
watching, recording, or timeshifting live TV, please check the status of the
drivers with Device Manager.
You should see the following four drivers in the "Sound, video and game
controllers" section of Windows Device Manager.:
"Compro VideoMate X series Audio Capture"
"Compro VideoMate X series AVStream Crossbar"
"Compro VideoMate X series Tuner"
"Compro VideoMate X series Video Capture "
If these drivers are not there, uninstalling and reinstalling the VideoMate TV
drivers can help. Use the Add/Remove Programs Control Panel applet to
uninstall the drivers. Reinstalling the drivers should fix this problem.
If the problem persists, your problem could also be the result of an IRQ conflict.
IRQ conflicts happen when other devices, e.g., network card or sound card, in
