14-4 Diagnostics
Writer: Dianne Fielden Saved by: LORISE FAZIO Saved date: 10/27/97 10:43 AM
Part Number: 290779-001 File name: CH14
Compaq Diagnostics
Use the Compaq Diagnostics utility to identify and test all system
devices. To run this utility, restart your computer. When the
blinking cursor appears in the top right corner of the screen, press
F10
. Select the Test option to run Compaq Diagnostics.
The Compaq Utilities menu will appear immediately after the
computer has been turned on and the Power-On Self-Test
(POST) has been completed. Because this menu is accessed
before the operating system takes effect, it is available to all
computer users, no matter which operating system they typically
use (for example, MS-DOS, Windows, or OS/2).
Running Computer Checkup (TEST)
Computer Checkup (TEST) is a utility that determines if the
various computer devices are recognized by the system and
functioning properly. Running Computer Checkup is optional, but
advisable, after installing or connecting a new device.
You can display, print, or save the information generated by
Computer Checkup. Your Compaq authorized dealer, reseller, or
service provider may ask you to run this utility to assist in
analyzing the system. This information allows the service provider
to reproduce the same environment on another computer for
testing.
It is also recommended that you run Computer Checkup and have
the printed report available before placing a call to Compaq
Customer Support.
To run Computer Checkup, follow these steps:
1. Connect the AC Adapter and use it with the computer during
these procedures. (A low-battery condition could initiate
Hibernation and interrupt the program.)
2. Turn on only the external devices that you want to test.
Connect the printer if you want to use it to log error messages.
3. Turn on or restart the computer by clicking Shut Down on the
Windows Start menu.
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