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Symptom
Possible Cause and/or Suggested Steps to Resolve
Resyn reports a dSPEC address is not
finalized.
Suggested steps.
5. Cycle power on the dSPEC(s) (turn off amps first)
7. Restart the Resyn computer
8. Verify IP Addresses
16. Check for Updates in
Resyn
17. Upgrade dSPEC
Firmware
Resyn reports a dSPEC is not on the
local network.
This typically occurs between the Resyn computer and dSPEC
when one has an automatic IP address and the other has a
static IP address. Windows uses automatic IP by default when
no DHCP server is available, however sometimes the
computer’s IP address was set to a static IP address to talk to
some other manufacturer’s gear. It can also occur when
unplugging a cable from a network that uses DHCP and
plugging it directly into dSPEC which uses APIPA.
5. Cycle power on the dSPEC(s) (turn off amps first)
7. Restart the Resyn computer
8. Verify IP Addresses
Resyn reports device already
connected.
Only one copy or instance of Resyn can connect to a dSPEC at a
time. Perhaps someone else is connected to the dSPEC from a
different computer running Resyn.
Suggested steps.
- First verify someone else is not using the dSPEC. If no one
else is:
5. Cycle power on the dSPEC(s) (turn off amps first)
Resyn disconnected from a dSPEC or
the network.
Suggested steps.
1 Try to connect
3. Verify Ethernet cable connections
4. Verify dSPEC power connections and heartbeat
15. Verify Windows Power Options
8. Verify IP Addresses
(if DHCP lease expired use static IP
instead)
5. Cycle power on the dSPEC(s) (turn off amps first)
16. Check for Updates in
Resyn
17. Upgrade dSPEC
Firmware
Resyn received an error response and
disconnected from a dSPEC.
Suggested steps.
1 Try to connect
3. Verify Ethernet cable connections
4. Verify dSPEC power connections and heartbeat
15. Verify Windows Power Options
8. Verify IP Addresses
(if DHCP lease expired use static IP
instead)
5. Cycle power on the dSPEC(s) (turn off amps first)
16. Check for Updates in
Resyn
17. Upgrade dSPEC
Firmware
I forgot my dSPEC Password.
Suggested steps.
19. Contact Community
