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Customer Service Desk

+353 (0)46 901 1288 (EU)

+44 (0)20 7183 5253 (UK)

[email protected]

https://ecomm365.com

eCOMM Merchant Solutions,

IDA Business & Technology Park,

Johnstown, Navan,

Co. Meath, C15 E8KV, Ireland

eCOMM Merchant Solutions Limited is authorised by the Financial Conduct Authority in the United Kingdom under licence

number 900591. The provision of payment terminals is not regulated by the FCA.

NEXGO and the NEXGO logo are either trademarks or registered trademarks of NEXGO in China and/or other countries.

Mastercard®, Maestro® and the Mastercard Brand Mark are registered trademarks of Mastercard International Incorporated.

Visa® is a registered trademark of Visa International.

American Express™ is a trademark of American Express Company in the United States and other countries.

The Apple Pay® logo is a trademark of Apple Inc., registered in the U.S. and other countries.

Android™ and Google Pay™ are trademarks of Google LLC.

The Samsung Pay™ logo is a trademark of Samsung in the United States and other countries.

The LinkedIn logo® is a registered trademark of LinkedIn Corporation and its affiliates in the United States and/or other countries.

TWITTER™, TWEET™, RETWEET™ and the Twitter™ logo are trademarks of Twitter, Inc. or its affiliates.

The Contactless Symbol is a trademark of EMVCo, LLC registered in the UK, US and other countries worldwide.

Содержание NEXGO N86

Страница 1: ...POS Terminal for Android NEXGO N86 USER GUIDE...

Страница 2: ...access the Android settings menu 8 How to charge your mobile terminal check battery level 8 How to setup Wi Fi 8 Common Tasks Test connection to eCOMM 9 Turn off or reboot the terminal 9 Reprint last...

Страница 3: ...from eCOMM Merchant Solutions Your terminal comes packed with the latest features such as contactless and mobile wallet technologies as well as all the essential reporting functions You should have r...

Страница 4: ...Overview Contactless area Charge indicator Charging base contacts USB type C power port Power on off HD touchscreen Battery cover Battery compartment Printer cover Volume up Volume down Chip PIN card...

Страница 5: ...reen and select the eCOMM application Tap the application to ensure it goes fullscreen To turn off the terminal make a long press on the key at the side of the terminal then press the onscreen symbol...

Страница 6: ...CLINED on the screen 7 If approved the terminal will automatically print the merchant receipt 8 Select YES to print the customer receipt Magnetic Strip Card place the magnetic strip side of the card f...

Страница 7: ...ress Sale 2 Enter the amount then tap Confirm 3 At the bottom of the screen press Enter Card Number 4 Type in the 16 digit card number 5 Enter the expiry date in the format MMYY 6 Add the 3 digit CVV...

Страница 8: ...s the white circle at the very bottom of the screen and then press Settings The charge level percentage is shown in the Battery category A full charge should last all day but this depends on how heavi...

Страница 9: ...heck you can view the SIM mobile phone network reception icon at the very top right of your screen just to the left of the battery symbol 5 vertical bars illu minated means you have a strong SIM conne...

Страница 10: ...isplayed on screen press Print to print out on till roll Print Audit Today This shows what is in the current batch of transactions that will be sent for processing when you use the Settle command Tran...

Страница 11: ...on the card or account Transaction not Permitted to Cardholder Code Text Meaning When can I begin processing As soon as you receive your equipment and your Welcome email from us Your equipment will t...

Страница 12: ...o the device What is PCI DSS The Payment Card Industry Data Security Standards PCI DSS are a set of mandatory requirements designed to safeguard cardholder data How do I become PCI Compliant Is it man...

Страница 13: ...l swipe down twice from the top of the screen The first swipe will show three tiles from quick settings for Wi Fi Bluetooth and Mobile data SIM When you swipe down again the Quick Settings panel will...

Страница 14: ...roid home screen The main settings menu appears tap on a heading to view or edit settings for that category Tap the triangle button at the bottom right of the screen to exit the Settings menu When you...

Страница 15: ...ype size Use security settings to set a screen lock off by default and set whether to show passwords as you type them Use date time settings to set automatic date and time or switch between 12 and 24...

Страница 16: ...l if present Insert the till roll with the print side exposed facing upwards and rolling away from the screen With paper extended close the printer cover until it clicks securely shut Till roll paper...

Страница 17: ...t when you need to bring the terminal to your customer in your premises away from the till You need never worry about your terminal battery running low no matter how much or long is it being used A 9V...

Страница 18: ...These types of transactions are prohibited they may attract fraudsters and could expose your business to chargebacks Transactions of this nature when discovered will be destroyed and your settlement...

Страница 19: ...the completion of a service The best practice for all goods and services issues is to try to resolve them with the cardholder before it gets to the point of a chargeback Should you receive a chargebac...

Страница 20: ...f Mastercard International Incorporated Visa is a registered trademark of Visa International American Express is a trademark of American Express Company in the United States and other countries The Ap...

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