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6.
What if there is no sound when monitoring?
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Check the sound box or speaker functions. Also check for possible short
circuiting problems.
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Audio source may be connected to the video channel. You can click to full-screen
to check.
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The hardware of DVR could be defective.
7.
What if there is no audio sound when playing back?
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There may be setting problem: open audio-video item and check your settings.
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Check the audio to see if it is closed in playback interface.
8.
What if the system time is not correct?
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The wrong setting might be selected. Make sure to click “
” to confirm
changes.
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The battery may not be connected properly.
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The battery might be dead. Please change the battery.
9.
After right clicking “Stop recording” on the tool bar, the recording does not stop.
How do I stop recording?
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The “Stop recording” by the right mouse button is only suitable for Manual
recording. It can’t stop recording when it’s in “start recording” or the video in
video plan.
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If you want to stop recording, please set the time is not recording.
10.
What if motion detection is not working?
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The setting of motion detection area is not correct.
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Check the sensitivity of the motion detector. Maybe the sensitivity is too low.
11.
What if the remote control cannot work?
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The address of remote control may be incorrect.
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The distance of remote control may be too far or the angle may be too large.
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Check the remote control batteries
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Make sure that the remote control is not damaged or the front panel of the DVR is
not damaged.
12.
Why can’t login to the WEB?
l
Please check the network to see if it is connected. Check if LINK or 100M LED
is displayed normally on the panel; use ping xxx.xxx.xxx.xxx (DVR IP) to check
if the Internet is linked properly.
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Recommended to use Windows XP or Vista operating system, also use IE6.0
browser or IE7.0 browser.
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ActiveX control has been blocked. Please manually reinstall ActiveX control.
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Please install DX8.1 and upgrade your video card driver.
