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Y Series TechBook

Spa not heating!

• Check for an error

message on keypad
display If there is one,
refer to specific section
indicated by the error
message

• If there is no error

message, try to raise
water temperature by
increasing the Set Point
2°F higher than actual
water temperature
Press Up key to increase
Set Point

• If heater indicator lights

up on the display, take
voltage reading between
the heater live and
return terminals

Your reading should be:

240 V: for 240 V heaters
120 V: for 120 V heaters

Heater indicator

Set Point indicator

• Verify if Heater indicator

appears on keypad
display

• The heater indicator will

be on when heater is on
It will flash if more heat
has been requested,
but heater has not
started yet

• If voltage reading is not

as it should be, verify
if heater terminals are
properly connected

• If it is, replace spa pack
• In the case of the

European model inytce
only, replace accessory
fuse

• If problem persists,

replace spa pack

Live

Ground

Return

If spa is not heating,
follow this troubleshooting flow chart:

Flow chart

Spa not heating / flow chart & step-by-step

yes

Are there

any error

messages

on the

keypad

display?

Ensure temp

Set Point is

higher than

actual water

temp

Refer to specific

error message

section

Has

Heater

indicator

appeared

on keypad

display?

yes

Do you get

a 240 V

reading

between the

two heater

terminals

on the board?

yes

Replace

spa pack

Are heater

screws properly

connected to

the heater?

yes

Take water

temp and

compare with

temp value

displayed

on keypad

Is difference

greater than

2°F?

yes

System

works fine

yes

Replace

heater

Tighten

screws

properly

Is there

still a

problem?

Problem

solved

Replace

heater

Heater fuse (F1)

(CE Model only)

Replace

heater

Check

wiring and

plugs

Replace if

needed

Содержание Aeware

Страница 1: ...ntenance Of Your New Columbia Spa Please read this handbook carefully THIS HANDBOOK CONTAINS IMPORTANT SAFETY INSTALLATION AND OPERATING INSTRUCTIONS ESSENTIAL FOR YEARS OF CAREFREE SPA ENJOYMENT CAUTION READ AND FOLLOW THE INSTRUCTIONS CONTAINED IN THIS HANDBOOK ...

Страница 2: ... in compliance with his owner s warranty SERIAL NUMBER LOCATION The serial number is on a tag which designates this spa as listed by TÜV SÜD America The warning information label containing the serial number model number and voltage located in the equipment bay compartment either on the filter canister or on a plaque attached to the spa frame and is similar to the one shown below on the left This ...

Страница 3: ...ed less than the flow rate marked on the original suction fitting 6 A wire connector is provided on this unit to connect a minimum 8 AWG 8 4 mm2 solid copper conductor between this unit and any metal equipment metal enclosures of electrical equipment metal water pipe or conduit within 5 feet 1 5 m of the unit 7 Install spa to provide drainage of compartment for electrical components 8 DANGER RISK ...

Страница 4: ...NSI NFPA 70 f Do not service this product yourself as opening or removing covers may expose you to dangerous voltage or other risk of injury Refer all servicing to qualified service personnel g When the power supply connections or power supply cord s are damaged if water is entering the audio video compartment or any electrical equipment compartment area if the protective shields or barriers are s...

Страница 5: ...ncrete slab sloped at 1 inch per 10 feet will allow rain water and water spillover will run off and not puddle underneath the spa water under the spa for long periods of time may cause the wood to deteriorate INSTALLATION ON A WOOD DECK Wood decking requires that the deck must be constructed to support at least 80 pounds per square foot Individual spa weight per square foot will vary Refer to a li...

Страница 6: ... no other appliances or lights sharing the power provided by the circuit All wiring must be copper to ensure proper connections Do not use aluminum wire When using wire larger than 6 add a junction box near the hot tub and reduce to short lengths of 6 wire to connect to the hot tub The disconnecting means must be readily accessible to the hot tub s location but installed at least 5 feet 1 5m from ...

Страница 7: ...NIONS SHOULD BE HAND TIGHTENED ONLY d Make sure the all suction fitting cover s are in place in the foot well of your spa This unit is not to be installed or used without the suction fitting covers approved to prevent hair and body entrapment Virginia Graeme Baker Act VGB approved fitting covers have been installed at the factory in your spa Illustrations are for reference only Your instillation m...

Страница 8: ... This will disappear when the spa is completely filled and the filtration system is activated TURN ON THE POWER Turn on power to the spa at the home s circuit breaker Ground Fault Circuit Interrupter GFCI and any other switching devices installed by your electrician When power is on the spa s LCD screen will display information see the spa controls section below ACTIVATE THE JETS a Set all air con...

Страница 9: ...ater terminals are properly connected If it is replace spa pack In the case of the European model in yt ce only replace accessory fuse If problem persists replace spa pack Live Ground Return If spa is not heating follow this troubleshooting flow chart Flow chart Spa not heating flow chart step by step yes Are there any error messages on the keypad display Ensure temp Set Point is higher than actua...

Страница 10: ...dings thisindicatesan electricalwiringproblem Call an electrician For 3 phase Delta system Measurevoltagebetween line1andline2 between line1andline3and betweenline2andline3 Youshouldget230V foreachreading Ifyoudonotgetgood readings thisindicatesan electricalwiringproblem Call an electrician For 1 phase system Ontheterminalblock measurevoltagebetween line1andneutral Youshouldget230V Ifyoudonotgetgo...

Страница 11: ...version flow chart For 230 V system 1 phase Do you read 230 V between L1 N 2 phases Do you read 230 V between L1 N and L2 N 3 phases Do you read 230 V between L1 N L2 N and L3 N 3 phasesDelta Doyouread230V between L1 L2 L1 L3 and L2 L3 yes no There is an electrical wiring problem Call an electrician Verify if keypad is connected correctly to spa pack Replace transformer fuse Replace spa pack if th...

Страница 12: ... pack if there is still nothing on keypad display Flow chart For North American systems Step by Step for North American version Nothing seems to work Verify that all screws are properly tightened on the terminal block Turn power off and make sure that all cables hold firmly in the terminal block if you pull on them Once done turn power back on On the terminal block measure voltage bet ween line 1 ...

Страница 13: ...ing Check if Filter Cycle indicator appears steady on keypad If the filter indicator is blinking it indicates that the filter cycle has been interrupted In that case reset the breaker by turning the power off and on again to resume cycle If not start up a filter cycle see Programming Filter Cycles section 98 If you don t get a voltage reading replace the accessory fuse If changing the fuse does no...

Страница 14: ...rify low level programming configuration Start circulation pump by setting temperature set point 2 F higher than actual water temperature 98 If you don t get a voltage reading replace the accessory fuse If changing the fuse does not fix the problem replace the spa pack If voltage is as it should be replace circulation pump Take voltage reading on the corresponding AMP connector Pin 1 Pin 3 Yourrea...

Страница 15: ... AMP connector Turn Pump 2 to high speed and take voltage reading between Pin 1 Pin 3 Yourreadingshould be 240 V for a 240 V pump 120 V for a 120 V pump Pump 2 fuse F3 Turn Pump 2 to low speed and take voltage reading between Pin 2 Pin 3 Yourreadingshouldbe 240 V for a 240 V pump 120 V for a 120 V pump Pin 3 Pin 3 Pin 1 Pin 2 If voltage is as it should be replace Pump 2 If not replace spa pack ...

Страница 16: ... If Pump 2 or blower is not working follow this troubleshooting flow chart Pump 2 or blower doesn t work flow chart step by step 98 Pump 2 or blower is not working Check for an error message on keypad display If there is one refer to the specific section indicated by the error message Verify low level programming configuration If Pump 2 or Blower indicators do not appear use a spare keypad to veri...

Страница 17: ...speed are F2 on the CE version Turn Pump 1 to high speed and take voltage reading between Pin 1 Pin 3 Yourreadingshouldbe 240 V for a 240 V pump 120 V for a 120 V pump Pump 1 high speed fuse F1 Pump 1 low speed fuse F2 Turn Pump 1 to low speed and take voltage reading between Pin 2 Pin 3 Yourreadingshouldbe 240 V for a 240 V pump 120 V for a 120 V pump Pin 3 Pin 3 Pin 1 Pin 2 If voltage is as it s...

Страница 18: ...em solved yes no Replace Pump 1 if needed Replace spa pack yes If Pump 1 is not working follow this troubleshooting flow chart 98 Pump 1 does not work Check for an error message on keypad display If there is one refer to the specific sec tion indicated by the error message Verify low level programming configuration If the Pump 1 indicator does not appear use a spare keypad to verify if keypad is d...

Страница 19: ...p on the display If temp reading is different replace heater Remove spa cover and let spa cool down Add cold water and lower filter cycles If problem persists replace spa pack Remove spa cover and let systemcool down until the error clears Replace spa pack if problem persists Replace spa pack if problem persists Measure water temperature with a DIGITAL thermometer Is the temperature reading on the...

Страница 20: ...water valves Verify if in flo cable is properly connected If problem persists replace heater If problem persists replace spa pack FLO Primary pump is activated but the system doesn t detect any water flow Make sure water valves are open and that water level is high enough Check and remove anything obstructing the filter Make sure there is adequate flow and that no airlocks are trapped in the unit ...

Страница 21: ...pump may be overheating water during filter cycle Shorten filter cycle duration If hotweatherisnota factor 2 Lower Set Point below current water temperature The Heater indicator should disappear from keypad display Toshortenfiltercycle duration 6 Press and hold the Light key for 5 seconds Display will show a value that represents the filter cycle duration in hours 7 Use the Down arrow key to lower...

Страница 22: ...erly connected Reset system If HL error message persists replace spa pack yes Wait until spa cools down add cold water if needed Reset system no no yes If problem persists replace heater If problem persists replace spa pack yes no To Reset System Turn power off and on again at the main breaker Warning Handle with care as heater may be really hot HL Water temperature at the heater has reached 119 F...

Страница 23: ...probe located above the heater is properly connected Step by Step Regulation probe Replace heater if problem persists Replace spa pack if problem persists Restart the spa pack and start stop all outputs Replace spa pack if problem persists Verify if regulation probe is properly connected Replace heater if problem persists Regulation probe issue Replace spa pack if problem persists Flow chart Prr e...

Страница 24: ...blem which needs to be corrected to ensure proper functioning of the system Both the error code and the water temperature are alternatively displayed Allerrorscodeswillbedisplayedonthekeypaddisplay FLO The system did not detect any water flow while the main pump was running UPL No low level configuration software has been downloaded into the system OH Water temperature in the spa has reached 108 F...

Страница 25: ...ing this time If the readings received from the system are not valid blanks will be displayed until normal readings have been successfully recorded After verifying pump activation and taking a water temperature reading if required the system automatically turns the heater on to reach and maintain water temperature at Set Point The Heater indicator lights up when the heater is on It flashes when th...

Страница 26: ...ate the Off mode Press Key 1 to reactivate the system before the expiration of the 30 minute delay While the Off mode is engaged the display will toggle between OFF and the water temperature Purge cycles To program the purge cycles you must select the frequency During a purge cycle all pumps and the blower run for one minute Purge cycle frequency Press and hold the Light key until the display show...

Страница 27: ...epump off aftera predetermined period of time unlessithasbeen manually deactivated ThePump 2and orBlower indicator lightsup when thecorresponding output ison Note with dual speed pump the indicator will flash when Pump 2 is on at low speed Light key Press the Light key to turn light on Press the Light key a second time to turn light off A built in timer automatically turns light off after a predet...

Страница 28: ...cand provideaquick overviewof the main keypad functions Pleaserefer to your own QRCforspecificfunctions The YSeriesspa packiscompatible withthefollowing keypads in k200 in k400 in k450 in k600 streamlined In k19 in k35 in k8 with in linkconnector and in k800 colordisplay ...

Страница 29: ...ly to treat fresh water after completely draining the spa and after periods of heavy use For guidelines on water hardness refer to your spa dealer CHEMICAL SAFETY Add only one chemical at a time to the water Never mix chemicals or chemical solutions together Follow the manufacturer s instructions for dilution and precautions of all chemicals When diluting chemicals add the chemicals to water do no...

Страница 30: ...lorine bromine level and maintain at recommended levels IMPORTANT MAINTENANCE GUIDELINES Twice a week Check water level Fill the spa up to a least one half the depth of the filter opening Check and adjust bromine or chlorine level Bromine is chlorine is used to sanitize water Test the spa water As needed Adjust pH and total alkalinity Check and adjust bromine if bromine is used to sanitize water A...

Страница 31: ...ne can become soiled and should be wiped clean with a soft cloth or sponge Do not use any abrasive cleaners as they can scratch and dull the surface Use spa cleaner which can be obtained at an authorized spa dealer SPA COMPONENTS AND OPERATION HIGH EFFICIENCY HEAT RETENTION COVER A highly energy efficient hard cover is supplied by the factory or in some cases from your local dealer The use of an i...

Страница 32: ...nel To replace a burned out bulb open the equipment bay door to find the spa light housing attached to the spa side Remove the lamp socket from the back of the light assembly by turning and pulling at the same time Gently pull the bulb out of the lamp socket and replace with a similar bulb available from your spa dealer Installation is reverse of removal SPA SURROUND MAINTENANCE Your spa has eithe...

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