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7 – Appendix 2 – Troubleshooting & Support
7.1 – Troubleshooting
Problem
Solution
I have no picture
1. Check that power is on and the Power LED is lit up
2. Check the video cable is attached from the Video
Output 1 on the back of the DVR to the yellow video
input on your TV or monitor
3. Set the TV or monitor to the correct video input
channel. On most TV’s you can change inputs by
pressing the button labeled source, input, A/V, channel
0 etc.
I have no power
Make sure the power adaptor is connected to the back
of the DVR and the other end is plugged into a socket
that is turned on
How do I stop the DVR from
beeping?
To turn off the audio beep set the Buzzer setting to
OFF in the Alarm > Motion menu
Why are some camera images
discoloured?
Your cameras are equipped with a night vision filter to
help them see at night. This can make some colours
appear discoloured. Try adjusting the colour settings
in the display menu
My night vision image is very dark or
just a black screen
The cameras will work to about 10m in the dark. If you
are getting a dark image, the camera may be aimed
at a target further than 10m away. Try aiming it closer
or down towards the ground to make sure they are
working
My night vision image is very bright
and I can’t see anything when aimed
out a window
The infrared light is bouncing off the window and
reflecting back into the camera. Either place the
camera on the other side of the window or make sure
the camera face is flush with the glass surface
Motion Detection settings keep
recording all night long
Night vision uses infrared light to ‘see’ an image at
night. It relies on small amounts of ambient light to
function correctly. The less light there is the harder
it is for the camera to see an image. This can result in
artifacts in the image. If there are too many artifacts
and motion recording keeps triggering, try adjusting
the sensitivity settings in the Alarm menu to a lower
value, see
Содержание DVR6093
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