6.38.4 Configure your tracker to web platform to track it online
step 1
：
set APN
，
refer to 6.35.1
Step 2
：
set GPRS user name and password
，
refer to 6.35.2
Step 3
：
set IP and port, please use the corresponding IP and port of the server you choose,
refer to 6.35.3
Step 4
：
switch to GPRS mode
，
refer to 6.35.4
6.38.5 If the tracker is always offline (grey color), make sure the SIM card subscribe the
GPRS service,
and have money to surf the Internet, you can use phone to test the sim card can surf the
Internet or not
please check the APN, user name, password, IP, port settings are correct, refer to 6.30.
6.38.6 IOS &Android mobile APP
6.38.6.1 Download and install the mobile APP software
According to your phone type, download and install mobile app below the home page
on web tracking platform
6.38.6.2 Login in and use the mobile APP under GPRS version
11 .the newly registered device is
offline in grey color
12. After receiving GPRS OK, wait about one
minute, tracker will be online in green
color, you can operate the tracker,
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