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V2.1 2021-01 

 

7

 

Troubleshooting 

  

The following table describes some of the common faults and how to rectify them 

 

1.

 

Microphone does not move up or 
down 

 

Check that the DSP control signal is present logic 
+2.5 to 12 Volts is required. It is important that the 
DSP command signal is already present before 
powering the system up. 

 

Check DC supply is present (microphone will move 
down and up when power is applied). 

 

 Check logic input cable connections between DSP 
and DSP input port 

 

Perform a reset by switching the dc supply off / on. 
 

2.

 

Microphone is picking up noise as it 
is being raised / lowered. 

 

This is normal. The microphone must be muted by 
the DSP during the raising / lowering transitions. 
 

3.

 

Remote control not operating 

 

Check if a battery is installed or the battery 
insulator has been removed. 

 

Check that there is clear view of transmitter to IR 
sensor. The red LED on the IR sensor should light 
each time a button is pressed. 

 

Check remote red LED is showing when buttons are 
pressed. Check or replace the remote battery. 

 

Check IR sensor is connected to the Socket 1 (IR) on 
the Main unit. 

 

Check that the correct address code (if adjusting 
height) for the CCRM 4000 has been input.  
 

 

 

 

 

Cautions 

1.

 

Never grab hold of or stop the cable whilst the cable is being deployed. This may cause 
jamming of the mechanism of the cable. 

2.

 

Do Not Exceed the Maximum carrying weight of 0.5lbs on the microphone cable. This will 
cause the internal safety device to engage and stop the unit operating. 

3.

 

Do not add / extend the cable length. There is insufficient space to accommodate any extra 
cable length. 

4.

 

Do not operate the mechanism in any other angle / position than specified. 

IMPORTANT DO NOT ATTEMPT ANY DISSASEMBLY OF OTHER PARTS WITHOUT PRIOR WRITTEN 
PERMISSION FROM CLOCKAUDIO. 

Содержание CCRM 4000

Страница 1: ...Installation and User Guide CCRM 4000 Motorised Ceiling Retractable Microphone...

Страница 2: ......

Страница 3: ...From this version of the documentation Clockaudio is removing the terms Master and Slave and replacing them with Main and Secondary respectively Copyright Copyright 2020 Clockaudio Ltd All rights rese...

Страница 4: ...n case they need to be referred to later 7 If the unit needs to be cleaned only use dry cloth the unit is not waterproof 8 There may be a risk of fire if the unit is exposed to dripping or running wat...

Страница 5: ...DSP IN Connector 16 5 2 Main Unit Cable Wiring Connections using a DSP 16 5 3 DSP Mute Control 17 5 4 Audio Out Socket 18 5 4 1 Single Element version 18 5 4 2 Tri Element version 18 6 Programming CC...

Страница 6: ...Page iv of iv V2 1 2021 01...

Страница 7: ...c microphone deployment via an external positive 2 5V to 12V signal applied to the Main s DSP port or via the IR sensor Triggering the Main unit will also deploy any other attached Secondary units Mic...

Страница 8: ...capsule cardioid microphone has capsules positioned at 120 degrees apart providing a full 360 degree pickup For North American market the CCRM 4000 is available with a Plenum enclosure for both the s...

Страница 9: ...ondary Plenum Single Element Main Plenum Tri Element Secondary Plenum Tri Element CCRM 4000 unit Single element microphone Tri element microphone Audio link cable IR receiver sensor CCRM 4000 IR IR re...

Страница 10: ...a fully assembled unit 2 Remove the CCRM 4000 system from its transportation box and remove the 2 foam end caps The transportation box and packing should be stored as this is the best packaging to use...

Страница 11: ...ile bracket so that the large slot is directly over the hole that has previously been cut in the ceiling for the bezel Ensure that the front and back of the bracket fits snugly over the ceiling tile T...

Страница 12: ...oth a few times This will straighten the cable Connect the RJ12 plug from the top bezel into Socket 2 BEZEL on the Main unit 13 For safety reasons the frame to ceiling tile fixing eye bolt 2 at each e...

Страница 13: ...After installation has been completed it is important to operate the unit a few times to allow the cable to settle and find its natural final rest position The microphone can then be aligned correctl...

Страница 14: ...oam end caps The transportation box and packing should be stored as this is the best packaging to use in the unlikely event of having to return the system to your dealer 3 Cut the tape securing the la...

Страница 15: ...e bracket fits snugly over the ceiling tile T Bar rails Secure the ceiling bracket to the T Bar rails using the supplied four eye bolts finger tight 8 Insert the ceiling bezel up through the ceiling t...

Страница 16: ...ame and also used to suspend the CCRM 4000 and bracket Unravel the Y cable harnesses and attach the hooks to the eye bolts at each end of the ceiling tile bracket 14 Push the free end of the cable har...

Страница 17: ...ll illuminate each time a button is pressed on the remote 3 4 Secondary unit wiring connections When adding a second CCRM 4000 unit as a Secondary device 1 Connect a DC supply cable between the Main a...

Страница 18: ...econdary wiring connection For addition of further Secondary units connect a CAT5 between Socket 4 LINK and Socket 3 DSP IN of the next Secondary Repeat for additional units to form a daisy chain Ensu...

Страница 19: ...brackets fixed using 6 x M4 x 12 countersunk screws attach the CCRM 4000 to the wall Mount the bezel appropriately where required Remember that the further away the unit is mounted from the microphon...

Страница 20: ...an be used for power In while the other can be used to distribute power to the next daisy chained unit Using Clockaudio recommended PSU up to 4 CCRM 4000s can be daisy chained Impedance matching Z On...

Страница 21: ...single RJ45 connector IR Socket 1 Connects to the IR sensor This sensor supplied with Main units only is used to initially program the height of each microphone BEZEL Socket 2 This RJ12 connector is...

Страница 22: ...Control Signal Input Between 2 5V DC and 12V DC Microphones down to set height 0V Microphones up to ceiling bezel switch 2 GND Return for Logic Control Signal Note This is not a common GND for the uni...

Страница 23: ...rrect RJ45 connection cable To function correctly the common mute signal from all units must be connected via an external pull up resistor not supplied to an arbitrary voltage V at the DSP as illustra...

Страница 24: ...r DSP Phantom power adaptor is inbuilt but requires an external 9 48VDC phantom power to be applied Supplied with the tri element CCRM 4000 is a link cable to enable fast connection of the audio outpu...

Страница 25: ...he microphones is done with either the IR Remote or the DSP It will not work if deployed using IR remote and retracted via DSP or vice versa 6 2 IR Remote Layout The following table describes the func...

Страница 26: ...ne can be done using either the IR Remote or the DSP However whatever method is used to deploy the microphone the same method must be used to retract it For instance trying to retract a microphone usi...

Страница 27: ...l be necessary on each of the Secondary to change the units decimal rotary address switch to 2 for the 2nd Secondary 3 on the 3rd Secondary etc Then as described above repeat the button sequences on t...

Страница 28: ...tor has been removed Check that there is clear view of transmitter to IR sensor The red LED on the IR sensor should light each time a button is pressed Check remote red LED is showing when buttons are...

Страница 29: ...RJ45 LINK 1 x 3 pin XLR for Audio Out 2 x 18VDC Power 1 x RJ45 IR Sensor 1 x RJ12 Bezel 1 X RJ45 DSP IN 1 x RJ45 LINK 1 x RJ45 for Audio Out Link cable is supplied with female RJ45 fan out to 3 x Phoe...

Страница 30: ...talled and operated in accordance with the instructions supplied with the product Unauthorised modifications and alterations to the original specifications will render the warranty void The product mu...

Страница 31: ...bsite www clockaudio com Corporate Headquarters Clockaudio Limited Wellington Gate Silverthorne Way Waterlooville Hampshire PO7 7XY United Kingdom Tel 44 23 92251193 Subsidiaries Clockaudio North Amer...

Страница 32: ......

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