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Troubleshooting

P2398PM |

2019-12

Apex Tool Group

Troubleshooting

Error messages, software updates and data storage

Error messages for shut-off cause

Error message

Description

Measure

Export script not available.



Try to export the script two to three
times.



If the error message continues to
occur, perform a software update.

Error during export.



Connect USB stick.



Check USB stick for errors.

Error while writing the archive.



Check USB stick for errors.

E10

Software update script not available.



Try two to three times to perform the
software update.



If the error message continues to
occur, contact the service depart-
ment at Apex Tool Group.

E50

Crash during software update.

E99

Timeout on startup expired.



Connect USB stick.

E200

Several

.tma

files available.



Make sure that there is only one

.tma

file on the USB stick.

E210

No compatible update packages found.



Make sure there is a

.tma

file on the

USB stick.

Error message

Description

?S?

Abort due to other errors

Abbr

Abort by the controller

AN1F

Transducer 1 absent

Ang<

Angle too small

Ang>

Angle too large

BLOC

Tightened on block

COMM

Host<-->TM communication error

Erg?

Measuring board provides no result

EV<

Not enough measured values for evaluation

FC<

Clamping force too low

FC>

Clamping force too great

FL>

Max. time for stick-slip exceeded

FLT

Servo warnings

FMK

Measuring board error

FPEF

Error in Snug Point Detection

FRC<

Residual clamping force too low

FRC>

Residual clamping force too great

FSMW

Not enough rundown data

GD<

Gradient too small

GD>

Gradient too large

GEB?

Encoder error torque/angle

Error output section, excessive current

IRED

Current/TQ redundant

JMP

Error due to the socket slipping off

KAL1

Calibration error, Transducer 1

LFF

Bearing fault

Содержание CellCore CCBA

Страница 1: ...CellCore For more information about our products visit www ClecoTools com Programming Manual P2398PM 2019 12 CCBA CCBP Cordless EC Tools ...

Страница 2: ...ble language or transmitted on electronic mechanical optical or other media without the express permission of the Apex Tool Group Disclaimer The Apex Tool Group reserves the right to modify supplement or improve this document or the product without prior notice Trademark Cleco is a registered trademark of Apex Brands Inc Apex Tool Group GmbH Industriestraße 1 73463 Westhausen Germany ...

Страница 3: ...astApps 19 3 6 2 Selecting the direction of rotation 21 3 6 3 Selecting the tightening strategy 21 3 6 4 Advanced settings 22 3 6 5 Resetting FastApp 23 3 7 Settings 24 3 7 1 Setting the date and time 25 3 7 2 Adjusting the screen brightness 26 3 7 3 Adjusting the tool light 26 3 7 4 Setting the shut off properties 27 3 7 5 Selecting the torque units 28 3 7 6 PIN menu 29 3 7 7 Locking a menu 31 3 ...

Страница 4: ...ving a torque graph 47 3 11 4 Loading parameters 50 3 11 5 Saving parameters 51 3 11 6 Software update 52 3 11 7 Deleting an archive 53 3 11 8 Resetting to factory settings 54 3 11 9 Switch off tool 55 4 Tightening sequence 56 5 Troubleshooting 58 ...

Страница 5: ...e P2403HW Hardware description mPro200GC AP CellCore P2402KA Quick reference guide Data Transmission CellCore Installation P1730E Tightening sequence P2280SW Programming manual mPro400GC D P2390BA Instruction Manual cordless EC tool CellCore P2372JH Installation Guide LiveWire Utilities Italic Identifies menu options e g diagnostics input fields control boxes options fields or dropdown menus Denot...

Страница 6: ...h the word Caution indicates a hazard with a low level of risk which if not avoided could result in minor or moderate injuries or environmental damage Note A symbol combined with the word Note indicates a potentially harmful situation which if not avoided could result in damage to the tool or the environment General instructions include application tips and useful information but no warnings again...

Страница 7: ... mode mPro mode Abb 2 1 LCD and CellCore controls 2 1 LCD See Chapter 3 Menus and Functions page 9 2 2 Confirmation button The confirmation button has the following functions Open menu Confirm settings The changes are saved Item Description 1 Micro USB B connection 2 LCD Liquid Crystal Display 3 Confirmation button 4 Navigation buttons τ 15 Nm τ 15 7Nm 270 3 10 1 3 2 4 ...

Страница 8: ...election box up Press and hold to go directly to the run screen from all menu levels Press to increase a value Press and hold to increase a value quickly jump by one Press to move the selection box to the right Press to increase a value Press and hold to quickly increase a value jump by ten Press to move the selection box down Press to decrease a value Press and hold to quickly decrease a value ju...

Страница 9: ...Option 3 The tool will switch off if it is not used for a certain time See 3 7 4 Setting the shut off properties page 27 3 1 3 Selecting a button When talking about pressing a button in this manual this means the following 1 Use the arrow buttons to navigate to the desired button outlined in blue 2 Press the button 3 1 4 Changing parameters 1 Press the button 2 Change the number using the arrow bu...

Страница 10: ...re activated Item Description 1 Header 2 Symbol of the current menu 3 Submenus and parameters 4 Run schreen 5 Footer τ 15 Nm τ 15 7Nm 270 3 10 3 270 3 350 1 1 5 4 2 Symbol Description Battery is plugged in WLAN connection is available Bluetooth connection is available Displayed in the Diagnostics menu and with warnings PIN is required The number on the lock indicates the active access level mPro m...

Страница 11: ...ssed to change between counterclockwise rotation and runscreen Select Linking group FastApps This button only applies to the run screen or must be pressed to change between the Linking groups FastApps mode This button is displayed on the run screen and in counterclockwise rotation must be pressed to go to the main menu Arrow down indicates that there are other menu items available that are not yet...

Страница 12: ...Menus and Functions 12 P2398PM 2019 12 Apex Tool Group 3 EN 3 3 Menu structure overview 1 SW OS NM GW ADV MA 0s 3s MA 5V 4 3 123 Bl Bl 1 yP LQyOE ft lb 2 Old New ...

Страница 13: ...ground The result of a tightening sequence is NOK Flashing red The overall result of all the tightening sequences is NOK This is the case if at least one tightening position is NOK 3 4 1 Run screen in the mPro mode The linking group for the tightening sequence is selected in the mPro mode on the controller Item Description 1 Display of the Application Linking group FastApp 2 Display of the rundown...

Страница 14: ... groups can be programmed The number on the icon indicates which Linking group is selected To the right of the symbol up to twelve characters of the name of the Application or Linking group are displayed If no name has been parameterized is displayed Display of the currently selected Application or Linking group The parameters for this Linking group are used for the tightening Symbol Description L...

Страница 15: ... to cancel the process and return to the run screen Symbol Description Display of the currently selected FastApp Up to ten FastApps can be programmed The number on the button indicates which FastApp is selected Display of the tightening strategy Display of the torque shutoff The value to the right of the symbol indicates the shut off torque Display of the angle shutoff The value to the right of th...

Страница 16: ...aluated If there is more than one FastApp the overall result of all the tightening positions is considered Example 2 3 Current tightening position 2 Total number of tightening positions 3 Display of the torque for the current tightening If an arrow pointing up appears next to the symbol the result is too high If an arrow pointing down appears next to the symbol the result is too low Display of the...

Страница 17: ...d for the FastApp in the controller or in the FastApps menu During tightening the LCD flashes yellow gray The speed for the counterclockwise rotation starts at 20 rpm and increases to 300 rpm Fig 3 6 LCD during counterclockwise rotation To return to the run screen press 3 5 Main menu Fig 3 7 Main menu Button Description FastApps menu The menu is used to parameterize FastApps Settings Diagnostics ...

Страница 18: ...ode is disabled FastApps mode is disabled mPro mode is active Only the parameters for the selected mode apply If the mode is changed the current settings will not be carried over to the new mode Display of the currently selected FastApp Up to ten FastApps can be programmed The number on the button indicates which FastApp is selected FastApp with torque shutoff The number to the right of the symbol...

Страница 19: ...sociated FastApp is not programmed If the FastApp is not parameterized it can not be selected on the run screen Button Description Button Description Display of the selected direction of rotation Depending on the selected direction of rotation one of the two symbols is displayed Display of the tightening strategy Depending on the selected shutoff one of the sym bols will be displayed One torque an...

Страница 20: ...hut off torque Threshold torque These values can be changed manually in the menu see 3 6 4 Advanced set tings page 22 Entering the threshold torque This button is only displayed during angle shutoff This setting option is the same as in the menu 3 6 4 Advanced settings page 22 Batch display Enter the number of tightening positions for a FastApp Start speed display Enter the start speed Advanced se...

Страница 21: ...ng the direction of rotation Fig 3 10 Submenu Selecting the direction of rotation 3 6 3 Selecting the tightening strategy Fig 3 11 Submenu Selecting the tightening strategy Button Description Direction of rotation right hand thread Direction of rotation left hand thread 1 1 ...

Страница 22: ...hutoff enter the shut off torque For an angle shutoff enter the shut off angle Once the value has been reached the tightening process is ended This setting option is the same as in the menu 3 6 1 Configuring FastApps page 19 Note If the shut off value is entered here in the Advanced Settings menu the minimum and maximum torque the minimum and maximum angle as well as the threshold torque are not c...

Страница 23: ...rt speed to the final speed up to the maximum torque Button Description Button Description Press to cancel the process The settings for the selected FastApp are not reset Reset FastApp is exited Press to reset the FastApps menu All settings for the selected FastApp are deleted The Reset FastApp menu is exited Since the FastApp is no longer parameterized the symbol is displayed in the Configure Fas...

Страница 24: ...Apex Tool Group 3 EN 3 7 Settings Fig 3 14 Menu Settings Button Description Display and set time and date Adjust screen brightness Adjust tool light Set shut off properties Select torque units PIN menu Lock menu Allow Linking group selection ...

Страница 25: ...the numbers Use the and buttons to switch between the input boxes 3 Confirm with the button After the changes have been made the input is checked If the input is permissible the input box is highlighted in green and the checkmark turns black If the input is not permissible the input box is highlighted in red and must be changed 4 To save the changes press After saving the menu is exited To exit th...

Страница 26: ...ailable in the FastApps mode The tool light illuminates the tightening position Fig 3 17 Submenu Adjusting the tool light Button Description Brightness Level 1 The LCD is dark and dimly lit Brightness Level 2 The LCD has medium illumination This is the default setting that is used when none of the buttons are selected outlined in green Brightness Level 3 The LCD is brightly lit 0s 3s ...

Страница 27: ...ssed halfway If the Start switch is pressed all the way the tool light will go on for three seconds before it switches off Tool light is on as long as the Start switch is pressed Tool light is on during the tighten ing process until the Start switch is released 0s 3s Button Description Shutoff after idle mode Enter the time in minutes after which the tool switches off if no button or key has been ...

Страница 28: ...the torque units The torque values on the run screen are displayed in the selected units The selection is also used for the data export Fig 3 19 Submenu Selecting units Button Description Units Newton meters Units inch pounds Units foot pounds 1 yP LQyOE ft lb 1 yP LQyOE ft lb ...

Страница 29: ... menu If only one PIN is defined then it applies to all the access levels PINs for higher access levels also apply to the lower access levels Example If asked for PIN 2 both PIN 2 2222 and PIN 3 3333 can be entered to access a menu However PIN 1 1111 is invalid Button Description Access Level 1 Valid for the menu Access Level 2 Valid for the menus Access Level 3 Valid for the menus PIN 1 PIN 2 PIN...

Страница 30: ...ese menus a PIN must be entered A PIN consists of four numbers To enter a PIN 1 Enter four numbers The number on the lock indicates which PIN must be entered Use the and buttons to increase decrease the numbers between 0 and 9 Use the and buttons to switch between the four input boxes 2 Confirm the PIN with the button The PIN is highlighted in green PIN is correct The PIN is highlighted in red PIN...

Страница 31: ...r 0000 to deactivate a PIN 3 7 7 Locking a menu Fig 3 23 Submenu Locking a menu Button Description Entering an old PIN Entering a new PIN Saving a PIN After a PIN is entered the background color of the input box and the checkmark changes Red The input of the old PIN is incorrect The change can not be saved Green The input is permissible The change can be saved Old New Old New New Button Descriptio...

Страница 32: ...ection Button Description Lock activated Requirement A PIN must be activated To switch to another Linking group FastApp from the run screen a PIN must be entered The functionality of the Start switch is not restricted Lock disabled Switching between all the parameterized Linking groups FastApps can be carried out in the run screen There is no need to enter a PIN ...

Страница 33: ...ostics Warning Movable parts Never reach into the rotating parts of the tool Make sure that the rotation of the tool does not pose any danger Do not perform diagnostic tests on the workpiece only with a freely rotating tool Button Description Speed test Angle test Torque test Calibration value Voltage Counters status Tool constant 4 3 123 4 3 123 ...

Страница 34: ...s are still detected The total result is shown as the Actual Angle If the test run is not aborted by a monitoring criterion and the total result is greater than or equal to 360 then it is evaluated as OK and displayed Monitoring criteria are the torque and a monitoring time If the torque exceeds 15 of the calibration value even during the dwell time or if the monitoring time lasts four seconds the...

Страница 35: ...suring sensor can be checked and the torque measurement can be evaluated At the beginning of the test the torque is 0 Nm Throughout the entire test the torque is measured and displayed To start the tests keep the Start switch pressed Fig 3 28 Submenu Torque test Symbol Description Display of the shut off angle of 360 Display of the angle The displayed angle should be close to 360 360 362 0 08 Nm 0...

Страница 36: ...ion value 3 8 5 Voltage Fig 3 30 Submenu Voltage Symbol Description Display of the current torque Display of the maximum torque Symbol Description Display of the neutral position value for the measuring sensor The displayed value should be at 0 V The tolerance limits are 0 2 V 0 06 V 15 00 V 19 01 V 5V 5 08 V ...

Страница 37: ...oltage For high operational capability this voltage is continuously monitored during the tight ening process If the voltage drops below the undervoltage a warning is issued on the tool See 3 7 4 Setting the shut off properties page 27 Display of the logic voltage of 5 V A voltage for components that are not needed for the core functions of the tool The tol erance limits are 5 5V Symbol Description...

Страница 38: ...ue calibration value 1 Select to activate the input box 2 Increase decrease the torque calibration value with the and or and buttons 3 To confirm the change press The checkmark is highlighted in green The tool constant is saved The Torque calibration value menu is exited To not save a torque calibration value change exit the menu with the button Button Description Display of the torque calibration...

Страница 39: ...ngs are assigned via DHCP this will appear to the right near the symbol as long as no connection could be established Fig 3 33 Menu Communications Symbol Description WLAN connection is activated WLAN connection is deactivated All WLAN settings are hidden SSID display IP address display If the IP address is assigned twice the symbol is displayed in the run screen Then change the IP address Network ...

Страница 40: ...lay Button Description Press to cancel the process The WLAN connection is not activated deactivated The Activating deactivating WLAN connection menu is exited Press to activate deactivate the WLAN connection The WLAN connection is activated deactivated The Activating deactivating WLAN connection menu is exited A simultaneous WLAN and Bluetooth connection is not possible As soon as the WLAN connect...

Страница 41: ...f the controller is displayed with which the tool is connected via Bluetooth Select the node number The IP address ranges from 192 168 245 101 to 192 168 245 107 and depends on the node number Example Tool 3 has the IP address 192 168 245 103 Ensure that each node number is assigned only once Up to seven node numbers can be assigned 1 Press the button to activate the input field 2 Use the buttons ...

Страница 42: ... Bluetooth devices Button Description Press to cancel the process The Bluetooth connection is not activated deactivated The Activating deactivating Bluetooth menu is exited Press to activate deactivate the Bluetooth connection The Bluetooth connection is activated deactivated The Activating deactivating Bluetooth menu is exited A simultaneous WLAN and Bluetooth connection is not possible As soon a...

Страница 43: ...d is highlighted in green in the list To establish a Bluetooth connection select a controller and confirm with the but ton see document P2402KA for details Yellow background Connection establishment is ongoing Green background Bluetooth connection has been established Red background Bluetooth connection failed Waiting time until a device is found during the scanning process Button Description Pres...

Страница 44: ...Utility Fig 3 39 Menu Utility Button Description Display of the software versions Save archive Save torque graph Load parameters Save parameters Software update Delete archive Reset to factory settings Switch off tool Tool switches off after five seconds S169262 100 ...

Страница 45: ...u is only available in the FastApps mode In the mPro mode no archive data are recorded on the tool Fig 3 41 Submenu Saving an archive Symbol Description Display of the software version for the measuring board Display of the software version for the operating system Display of the software version for the servo OS SW S16962 100 M7 5a2139 S169258 100 R296 337c868 3 5 2 84 SW OS 0 0 ...

Страница 46: ...r saving the status bar is red or green Green The saving process has been successfully completed There is an OK in the status line Red An error occurred during the saving process See Error messages software updates and data storage page 58 Displays how the decimal place of the torque is indicated Column Description Record No Sequential number of archive entries results Date Date Time Time App Numb...

Страница 47: ...u is only available in the FastApps mode In the mPro mode no torque graph is recorded on the tool The torque graph shows how the torque increases over the course of a tightening Fig 3 43 Submenu Saving a torque graph Button Description For torque the decimal place is separated with a point For torque the decimal place is separated with a comma 0 0 ...

Страница 48: ...D_year_month_day_hour_minute_second csv The csv file contains a table with the following columns Button Description Start the saving process Display of the saving progress The status bar indicates what percentage of the torque graphs are already saved Display of the status of the saved torque graphs After saving the status bar is red or green Green The saving process has been successfully complete...

Страница 49: ...4 Graphics export Torque graph The svg file contains the following values Angle high deg Maximum Angle Angle deg Shut Off Angle Target Switch Off value depending on the selected tightening strategy the unit is Nm or deg Shutoff reason Shut Off reason Angle deg Angle Time ms Time Torque 1 Nm Torque Torque 2 Nm Torque redundancy Current A Current Speed RPM Speed Designation Description Tool Type Too...

Страница 50: ...data are loaded on the tool Fig 3 46 Submenu Loading parameters Ang deg Shut Off Angle Target Switch Off value depending on the selected tightening strategy the unit is Nm or deg Shutoff reason Shut Off reason Button Description For torque the decimal place is separated with a comma For torque the decimal place is separated with a point Designation Description 0 0 ...

Страница 51: ...d 3 11 5 Saving parameters Data about parameters messages information and settings are saved Archive data are not saved Fig 3 47 Submenu Saving parameters Button Description Start the loading process Display of the saving progress The status bar indicates what percentage of the parameters are already loaded Display of the status of the loaded parameters After loading the status bar is red or green...

Страница 52: ...aved Display of the status of the saved parameters After saving the status bar is red or green Green The saving process has been successfully completed There is an OK in the status line Red An error occurred during the saving process See Error messages software updates and data storage page 58 Button Description Start the software update Display of the software update progress The progress bar ind...

Страница 53: ...pressed to start the software update The progress bar and status bar indicate when the software update has been completed After the software update has been completed the tool restarts Option 2 Carry out the software update using the LiveWire RF Configuration software See Document P2372JH 3 11 7 Deleting an archive Fig 3 49 Submenu Deleting an archive Button Description Press to cancel the process...

Страница 54: ...esetting to factory settings Button Description Press to cancel the process The tool is not reset to factory settings The Resetting to factory settings menu is exited Press to reset the tool to factory settings All the settings of the tool and the archive are deleted The Resetting to factory settings menu is exited ...

Страница 55: ...menu Switch off tool Button Description Press to cancel the process The tool is not switched off The Switch off tool menu is exited Press to switch off the tool The tool switches off after five seconds After confirming the switch off process this symbol signals that the tool is being switched off ...

Страница 56: ...ferent in FastApps and mPro mode FastApps mode If this is parameterized the speed immediately changes from the start speed to the final speed up to the maximum torque mPro mode If this is parameterized the speed is reduced from the starting speed to the final speed starting from the threshold torque to the maximum torque The final speed must be lower than the standard speed The angle counting star...

Страница 57: ...speed threshold is reached the speed is reduced from the starting speed to the final speed at the maximum torque With increasing torque the speed drops Begin From the Speed Threshold Torque End Shut Off Torque mPro mode As soon as the threshold torque is reached the speed is reduced from the starting speed to the final speed at the maximum torque With increasing torque the speed drops Begin From t...

Страница 58: ...vailable Make sure that there is only one tma file on the USB stick E210 No compatible update packages found Make sure there is a tma file on the USB stick Error message Description S Abort due to other errors Abbr Abort by the controller AN1F Transducer 1 absent Ang Angle too small Ang Angle too large BLOC Tightened on block COMM Host TM communication error Erg Measuring board provides no result ...

Страница 59: ...ase 3 Torque too high P4M Phase 4 Torque too low P4M Phase 4 Torque too high PAR Wrong parameter PS Wrong parameter set RAM Memory error measuring board SA Canceled by removal of the start signal SeBB No ready signal for servo SS Max number of cycles for stick slip exceeded TDS Shutoff by depth sensor TEB Threshold for low evaluation torque not reached TET High evaluation torque exceeded TMAX Canc...

Страница 60: ... menu on tool not enabled or only partially enabled Disabled by parameter setting To enable the control menu Idle speed not reached Battery voltage is too low Use fully charged battery Expected number of run downs is not achieved with one charge of the battery Battery is not fully charged Use fully charged battery The warning threshold for undervoltage is not set to the minimum value On the contro...

Страница 61: ...PC software to check whether the WLAN set tings for the tool match the settings of the access point SSID encryption network key Encryption settings are not selected correctly Password is entered incorrectly Incorrect WLAN channel Select another channel 1 Select the channel on the controller Utility LiveWire CellCore RF Configura tion 2 Select the channel with the LiveWire RF Configuration PC softw...

Страница 62: ...t visible Make sure that the Bluetooth function is activated on the controller The controller is not dis played in the Scanning Bluetooth devices menu Make sure that the Bluetooth function is activated on the controller Check that the controller is visible with another tool Establishing a Bluetooth connection fails Note that the tool can only connect to an mPro200GC series controller Retry to esta...

Страница 63: ...ation 19 21 F Factory settings 54 Fast App 15 Menu 17 18 parameterizing 19 resetting 23 FastApps mode 6 9 11 Final speed 23 Footer 11 G Gateway 39 H Header 10 I IP address 39 L LCD 7 Linking group parameterizing 19 selecting 11 14 16 Lock 10 Lock menu 24 Locking a menu 31 M MAC Adresse 41 Measuring board 45 Menu structure 12 mPro mode 6 9 10 N Navigation buttons 8 Network mask 39 Node number 41 NO...

Страница 64: ...ing off 9 44 Switching on 9 T Threshold torque 20 Tightening sequence 56 Tightening strategy 15 21 Time 24 25 Tool constant 33 38 Tool light 24 26 Torque 14 16 maximum 22 minimum 22 Torque shutoff 18 22 Torque test 33 35 Torque units 24 28 TQ 6 Troubleshooting 58 U Undervoltage limit 11 27 USB connection 8 Utility 18 44 V Voltage 33 36 W Warning 10 WLAN activating 40 deactivating 40 WLAN connectio...

Страница 65: ......

Страница 66: ...ex Tool Group GmbH C O Spline Gauges Piccadilly Tamworth Staffordshire B78 2ER United Kingdom Phone 44 1827 8727 71 Fax 44 1827 8741 28 FRANCE Apex Tool Group SAS 25 Avenue Maurice Chevalier ZI 77330 Ozoir La Ferrière France Phone 33 1 64 43 22 00 Fax 33 1 64 43 17 17 GERMANY Apex Tool Group GmbH Industriestraße 1 73463 Westhausen Germany Phone 49 0 73 63 81 0 Fax 49 0 73 63 81 222 HUNGARY Apex To...

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