Clatronic DVD 582, Инструкция по эксплуатации, Страница: 39 / 84

Troubleshooting
Before calling customer service if you have problems with
this device, please search for the possible fault in the ta-
ble below. With a few simple tests or minor adjustments
you may be able to rectify the problem so that the device
functions correctly again.
39
Symptom (frequent)
No power
• No playback
even if PLAY is
pressed.
• Playback begins
but stops again
immediately.
No picture.
• No sound.
• Distorted sound.
The picture is
distorted during
fast forward or
fast rewind.
No fast forward
(or fast rewind)
playback.
No 4:3
(16:9) picture.
No
Surround Sound.
No operation
possible via the
remote control.
Buttons do not
work (on the devi-
ce and/or on the
remote control).
Remedy
Insert the mains plug into the socket.
• Condensation has formed: Wait ap-
prox. 1 to 2 hours until the device
has dried out.
• The device can only play back the
following media: DVDs, video CDs,
CDs, MP3s and JPEGs.
• The disc may be dirty and require
cleaning.
• Ensure that the disc has been ins-
erted with the label facing upwards.
• Ensure that the device is properly
connected.
• Ensure that the television is turned
to "video".
• Ensure that the device is properly
connected.
• Ensure that the television and ste-
reo system have been adjusted cor-
rectly.
• Adjust the main volume via the re-
mote control.
In this case the picture is sometimes
a little distorted - this is normal.
Some discs have sectors which do
not allow fast forward (or reverse)
playback.
Select the correct setting correspon-
ding to the characteristics of your te-
levision ("TV Aspects").
Select the correct setting under
"Audio Output" corresponding to your
stereo system.
• Check whether the batteries have
been inserted with the correct pola-
rity (+ and -).
• The batteries are flat and must be
replaced.
• Point the remote control in the
direction of the sensor on the devi-
ce.
• Do not use the remote control at a
distance of more than 7 metres
from the sensor
• Remove any obstacles between the
remote control and the sensor on
the device.
Switch the device off and then on
again. Alternatively, switch the devi-
ce off, remove the mains plug and
re-insert it in the socket (it is possi-
ble that the device is not working
due to external circumstances such
as a thunderstorm or static electrici-
ty etc.).
Symptom (frequent)
Menu screen is
not or only partial-
ly displayed on
the television
screen.
No colour
Symptom (DVD)
Audio soundtrack
and/or subtitle
language is not
the one selected
in the basic setup.
The display
appears in French
(for example).
No subtitles.
No alternative au-
dio soundtrack (or
subtitle) language
is selected.
Angles cannot be
changed.
Symptom
(Video CD)
There is no menu
.
VCD/ SVCD does
not play back.
CD-RWs do not
play back.
CD-Rs and CD-
RWs do not play
back, or only play
back with errors.
Remedy
Select the corresponding type of
screen according to the operating in-
structions of the television set.
Turn the TV type to the German
colour norm PAL. Confirm the SETUP
button to return to the menu.
Remedy
If the audio soundtrack and/or subtitle
language is not on the disc, the lan-
guage selected in the basic settings
cannot be heard or seen.
The setting in the menus under "Disc
Languages" is French. Select French.
• Subtitles only appear on DVDs on
which subtitles have been
recorded.
• Subtitles have been switched off
from the television picture. Press
the "SUBTITLE" button.
• No alternative language is selected
on discs on which only one langua-
ge has been recorded.
• On some discs the alternative lan-
guage cannot be selected with the
AUDIO or SUBTITLE button.
Try to select it from the DVD menu
if there is one.
This function depends on the availa-
bility of the software. Even if a DVD
has been recorded from different
angles, these may only be available
for certain scenes (when the ANGLE
symbol lights up on the device).
Remedy
This function is only possible with vi-
deo CDs with Playback Control.
With the disc inserted, switch over
the PBC function using the menu but-
ton.
CD-RWs must not be written with
hard disc simulation tools such as
Packed CD, In CD or similar program-
mes.
The error rate of CD-R and CD-RW
media depends on:
• the media type
• the writing program (possibly carry
out an UPDATE)
• the writer and its firmware (possibly
carry out an UPDATE)
• the writing speed (the lower the
better)
DVD 582 - GB 30.09.2003 12:31 Uhr Seite 39