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English
The phone does not ring:
•
Check that the base station’s adaptor is correctly connected. The base station
needs power in order for the phone to work properly.
•
Make sure you are using the phone lead that was delivered with the phone.
Other phone leads may not work.
My call was lost when I went out of range. Now I cannot use my receiver:
Move the handset closer to the base station before trying again.
There is interference and noise on the line:
Move the handset closer to the base station or to another location. Try moving
the base station so it is not near electrical equipment such as a TV or computer.
You get the best reception if you place the base station as high as possible.
I hear a “beep” from the handset when I make a call:
•
You may be on your way out of base station range. Move closer or your call may
be lost.
•
Check the symbol for the battery level on the display. If it is low, recharge the handset.
The Caller ID function does not work:
You must subscribe to Caller ID through your provider. The person calling may have
withheld their number or it could be calling from a net that does not support Caller ID
(e.g. international calls or switchboards).
I hear a busy tone when I try calling:
If you have extra handsets registered to your base station, check that none of
the other handsets is currently being used for a call.
The volume in the earpiece is low when I call:
Make sure the earpiece is held against your ear. Adjust the volume using [ ] or [ ].
The handset does not work despite 15 hours charge:
Remove the batteries and leave them out for a few seconds before replacing them.
If the problem remains you may have to change the batteries.
The handset’s batteries discharge after an hour or two:
•
Before the phone is used it should be charged for 15 hours.
•
If the batteries are old they may have to be replaced.
•
Clean the charging contacts with a clean cloth.
•
Check the connection between the base station and the wall socket.
I try charging the batteries but still get a warning that they are not fully charged:
• If the batteries are old they may have to be replaced. Dispose of empty batteries
in a safe manner, never burn them, and never place them in a spot where they
may break.
•
Never use non-rechargeable batteries, they can break and cause damage.
