25
CLAGE
14. Troubleshooting and service
CLAGE GmbH
Central Customer Service
Pirolweg 1 – 5, 21337 Lüneburg, Germany
Tel.: (+49) 4131 89 01- 40
Fax: (+49) 4131 89 01- 41
E-Mail: [email protected]
Problem
Remedy
Water does not flow
check and open main water tap, service valve, shut off valve
if necessary
check fittings and hose connections
Little water flows
check water pressure (< 1.5 bar)
clean jet nozzle at outlet, clean micro-filter
in service valve / relief valve if necessary
Water does not heat
up
check fuse and electrical connection
check temperature setting on appliance
call customer service department to check thermal cut-out,
thermostat or heating element if necessary
Water not hot enough
check temperature setting on appliance
check temperature limitation
too much hot water may have been withdrawn within a
short space of time, wait for the water to heat up again
Steam emerges
have the appliance checked by a customer service engineer
Short-circuit
(fuse tripped)
have the appliance and its installation checked by a
customer service engineer
No expansion water
pull out the main plug and contact the customer service.
Repairs must only be carried out by
authorised professionals.
If a fault in your appliance cannot be
rectified with the aid of this table,
please contact the service organisa-
tion of your importer or the Central
Customer Service Department. Please
have the details of the typeplate at
hand.
If the connection cable is damaged, it must be replaced with an original spare cable
from the manufacturer by an authorised technician in order to avoid any hazards.
If you cannot rectify the fault with the aid of the troubleshooting table, please contact
the custo mer service.
