10
EN
DEX Next
This instantaneous water heater was manufactured conscientiously and checked several times
before delivery. Should malfunctions nevertheless occur, it is usually only due to a bagatelle. First
attempt to switch the house fuses off and on again in order to reset the electronics. Next, try to
remedy the problem with reference to the following table. In doing so, you will avoid unnecessary
expense of customer service assistance.
DEX Next
Problem
Cause
Solution
Water stays cold, touch
display shows power break
screen
Master fuse tripped
Renew or activate fuse
Safety pressure cut-out tripped
Contact customer service
Water stays cold, display
shows
error symbol
The appliance has detected an error
Switch fuses off and on. If symbol “wrench” is still
indicated, contact customer service
Flow rate of hot
water too weak
Outlet fitting dirty or calcified
Clean shower head, jet regulator or sieves
Fine filter dirty or calcified
Let clean fine filter by customer service
Selected temperature is not
reached
Power limit reached
Decrease the warm water flow at the tap
Cold water has been
added via the tap
Tap hot water only; set temperature, check outlet
temperature
Sensor keys does not respond cor-
rectly or only sporadically
Display glass is wet
Dry display by wiping it with a soft cloth
Repairs must only be carried out by authorised professionals.
If a fault in your appliance cannot be rectified with the aid of this table, please contact the service
organisation of your importer or the Central Customer Service Department. Please have the
details of the typeplate at hand.
4. Trouble-shooting and service
CLAGE GmbH
After-Sales Service
Pirolweg 1 – 5
21337 Lüneburg
Germany
Phone:
+49 4131 8901-40
Fax:
+49 4131 8901-41
Email: [email protected]
5. Product data sheet in accordance with EU regulation - 812/2013 814/2013
a
b
c
d
e
f
h
i
b.1
b.2
η
WH
AEC
°C
L
WA
%
kWh
dB(A)
CLAGE
DEX Next
5E-270P-3D
S
A
38
479
60
15
Explanations
a
Brand name or trademark
b.1
Model
b.2
Type
c
Specified load profile
d
Energy-efficiency class
e
Energy-efficiency
f
Annual power consumption
g
Additional load profile, the appropriate energy-efficiency and the annual power consumption, if applicable
h
Temperature setting for the temperature controller
i
Sound power level, internal
Additional notes
All specific precautions for assembly, installation, maintenance and use are described in the operating and installation instructions.
All data in this product data sheet are determined by applying the specifications of the relevant European directives. Differences to other product information listed else-
where may result in different test conditions.
The power consumption was determined in compliance with standardized measurement method based on EU guidelines. The real energy consumption is pending on indi-
vidual requirements.