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ENGLISH
CITIZEN
®
WARRANTY
Consumer Electronics Products and Home Appliances
Thank you for choosing CITIZEN
®
!
SYNNEX Canada Limited gives the following express warranty to the original consumer purchaser or gift recipient
for this CITIZEN product, when shipped in its original container and sold or distributed in Canada by SYNNEX
Canada Limited or by an Authorized CITIZEN Dealer:
SYNNEX Canada Limited warrants that this product is free, under normal use and maintenance, from any defects
in material and workmanship. If any such defects should be found in this product within the applicable warranty
period, SYNNEX Canada Limited shall, at its option, repair or replace the product as specified herein. Replacement
parts furnished in connection with this warranty shall be warranted for a period equal to the unexpired portion of the
original equipment warranty.
This warranty shall not apply to:
a. Any defects caused or repairs required as a result of abusive operation, negligence, accident, improper
installation or inappropriate use as outlined in the owner’s manual.
b. Any CITIZEN product tampered with, modified, adjusted or repaired by any party other than SYNNEX
Canada Limited or CITIZEN’s Authorized Service Centres.
c. Damage caused or repairs required as a result of the use with items not specified or approved by SYNNEX
Canada Limited, including but not limited to head cleaning tapes and chemical cleaning agents.
d. Any replacement of accessories, glassware, consumable or peripheral items required through normal use of
the product including but not limited to earphones, remote controls, AC adapters, batteries, temperature probe,
stylus, trays, filters, cables, paper, cabinet, cabinet parts, knobs, buttons, baskets, stands, shelves, cookware
and cooking utensils.
e. Any cosmetic damage to the surface or exterior that has been defaced or caused by normal wear and tear.
f. Any damage caused by external or environmental conditions, including but not limited to transmission line/
power line voltage or liquid spillage.
g. Any product received without appropriate model, serial number and CSA /cUL /cULus /cETL /cETLus markings.
h. Any products used for rental or commercial purposes.
i. Any installation, setup and/or programming charges.
Should this CITIZEN product fail to operate during the warranty period, warranty service may be obtained upon
delivery of the CITIZEN product together with proof of purchase and a copy of this LIMITED WARRANTY statement
to an Authorized CITIZEN Service Centre. In-home warranty service may be provided at SYNNEX Canada
Limited’s discretion on any CITIZEN television with the screen size of 27” or larger. This warranty constitutes the
entire express warranty granted by SYNNEX Canada Limited and no other dealer, service centre or their agent or
employee is authorized to extend, enlarge or transfer this warranty on behalf of SYNNEX Canada Limited. To the
extent the law permits, SYNNEX Canada Limited disclaims any and all liability for direct or indirect damages or
losses or for any incidental, special or consequential damages or loss of profits resulting from a defect in material or
workmanship relating to the product, including damages for the loss of time or use of this CITIZEN product or the loss
of information. The purchaser will be responsible for any removal, reinstallation, transportation and insurance costs
incurred. Correction of defects, in the manner and period of time described herein, constitute complete fulfillment of
all obligations and responsibilities of SYNNEX Canada Limited to the purchaser with respect to the product and shall
constitute full satisfaction of all claims, whether based on contract, negligence, strict liability or otherwise.
CARRY-IN PARTS & LABOUR WARRANTY PERIODS:
• Audio Products: 1 Year (Remote Control, if applicable – 90 Days)
• DVD Products: 1 Year (Remote Control – 90 Days)
• LCD & Plasma Display TV: 1 Year (Remote Control – 90 Days)
• Television Products: 1 Year (Remote Control – 90 Days)
• VCR Products: 1 Year (Remote Control – 90 Days, Video Heads – 6 Months)
• Home Appliances: 1 Year
- Microwave Magnetron parts only additional 3 Years
- Refrigerator / Freezer Compressor parts only, additional 4 years
To obtain the name and address of the nearest Authorized CITIZEN Service Centre or for more information on this
warranty.
• visit www.citizen-electronics.com
• mail your inquiry to SYNNEX Canada Limited
Citizen Customer Service
200 Ronson Drive
Toronto, ON M9W 5Z9; or
• call toll free 1-800-663-5954, Monday to Friday 9:00am – 5:00pm Eastern Standard Time.
Citizen is a registered trade-mark of SYNNEX Canada Limited
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