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A

NALOG

 P

HONES

12 

AND

 24 P

ORT

 P

ORTICO

 TVA

P

HONE

 U

SER

 G

UIDE

152

Version: AG

Document Number: G-SIP3DP-RUC

CALL WAITING TOGGLE

While speaking with caller1 you hear a call waiting beep indicating an 
incoming call from caller2. To switch between calls:    

1.

Perform a Hook-Flash (presumably after explaining to caller1) to put caller1 
on hold. You will hear a dial tone and caller1may hear music or silence 
depending on the system.

2.

Perform a second Hook-Flash to connect and converse with caller2.

If caller2 hangs up, or is diverted to voice mail before you can perform a 
second Hook-Flash, then you will be reconnected with caller1.

3.

To switch back to caller1, perform 2 Hook-Flashes. You will be connected to 
caller1 and caller2 will be placed on hold.
You may toggle back and forth as many times as desired by performing 2 
Hook-Flashes

If you hang up on one caller while the other caller is on hold, your phone will 
ring. When you pick up your handset you will be reconnected with the caller 
who was on hold.    

CALL WAITING TRANSFER

Caller2 needs to be transferred to Andrea at extension 1234.   

1.

Perform a Hook-Flash to place caller2 on hold (caller1 is on hold as well). 
You will hear a dial tone.

2.

 Dial extension 1234. Andrea answers and agrees to speak with caller2.

You can also perform a blind transfer by hanging up before Andrea 
answers.

If Andrea does not answer, or answers and does not wish to take the call, 
you can return to caller2 by performing a single Hook-Flash.

3.

Hang up to connect caller2 with Andrea. Your phone will ring to remind 
you that caller1 is still on hold.

4.

Answer the call to be reconnected with caller1.

If you want to transfer caller1 instead, and continue your conversation with 
caller2, perform 2 Hook-Flashes before continuing on to step 

2.

 above. 

It is technically possible for you to transfer caller1 before answering the call 
from caller2, (by doing a single hook flash at stage 2 and then dialling the 
recipient and hanging up). This is unlikely to be very useful because caller2 may 
well hang up before the recipient can answer. 

You can return to caller2 by performing a Hook-Flash any time after dialling the 
first digit of Aaron’s number. A Hook-Flash at a dial tone, before dialling the first 
digit, will connect you back to caller1.

Содержание H-SIP3A-RUC12

Страница 1: ...12 and 24 Port PorticoTM TVATM Phone User Guide Document Number G SIP3DP RUC Version AG...

Страница 2: ...s complete and accurate However Citel makes no representations or warranties whether expressed or implied as to the accuracy or completeness of these materials and shall not be liable for any loss or...

Страница 3: ...selections Things that you type in either the web based or console based interface ALL CAPS Key names CTRL TAB DEL and keyboard buttons that you press For example Make your choice from the dropdown me...

Страница 4: ...l only H SIP3DZ RUC12 Portico TVA12D 12 port digital with FXO port H SIP3DZ RUC1241 Portico TVA12D 12 port digital with FXO port H SIP3DZ RUC24 Portico TVA24D 24 port digital with FXO port H SIP3DZ RU...

Страница 5: ...o TVA12D 12 port analog with FXO port H SIP3AZ RUC1241 Portico TVA12D 12 port analog with FXO port H SIP3AZ RUC24 Portico TVA24D 24 port analog with FXO port H SIP3AZ RUC2441 Portico TVA24D 24 port an...

Страница 6: ...those marked on the product Keep these instructions with the equipment Do not install this product near water For example in a wet basement location Do not install this product or associated wiring d...

Страница 7: ...product must conform to all applicable local safety and electrical wiring regulations Use caution when installing or modifying telephone lines Do not install telephone wiring during a lightning storm...

Страница 8: ...UIDE viii Version AG Document Number G SIP3DP RUC This guide and warranty and liability details are published in the downloads area at www citel com support Any questions regarding the use of this gui...

Страница 9: ...number 6 Settings Menu 7 Set Ringer Tone from the Phone Menu 7 Set Ringer Tone from Web MI 7 Idle Phone Display 8 Configuring Your Phone from the Web 9 Getting Started 9 Finding a User 10 Resetting y...

Страница 10: ...terisk IP PBX 27 Answering a call 27 From a digital line 27 From the analog backup line 27 Auto answer 27 Parking a call and retrieving a parked call 27 Picking up a call using BLF 28 Setting Do not d...

Страница 11: ...Making a conference call using your Conference button 39 Placing a conference call on hold 39 Speed dial 40 Feature access codes 40 Definity Phones 43 General Information 43 Handsfree 43 External Pow...

Страница 12: ...nformation 85 Using the MIC button 85 DTS_E_DTP 8 DTS_DTU 8 86 DTP 8D DTU 8D 87 DTS_E_DTP 16 DTS_DTU 16 88 DTS_E_DTP 16D DTS_DTU 16D 89 DTS_E_DTP 32D DTS_DTU 32D DTS_i_DTR 32D 90 DTS_III_ETJ 8 DTS_III...

Страница 13: ...int 500 Standard 126 Optipoint 500 Standard Extra 127 Optiset E Advance Plus 128 Optiset E Advance Plus Extra 129 Optiset E Basic 130 Optiset E Entry 131 Optiset E Memory 132 Optiset E Memory Extra 13...

Страница 14: ...R GUIDE xiv Version AG Document Number G SIP3DP RUC P Phones 155 General Information about P phones 155 P phones with a Program Key 155 M5008 157 M5009 158 M5112 159 M5208 160 M5209 161 M5212 162 M521...

Страница 15: ...ls of phone are shown together with a table for recording the functions that have been assigned to the buttons This will help you to follow the instructions for your phone and softswitch Phone types T...

Страница 16: ...nds but the codes are not standardized All of the main call handling and extension management features for your system can be set up as speed dials on softkeys on your phone Contact your system admini...

Страница 17: ...eturn to the previous menu level The menu mode has an idle time out function If there has been no user activity for 60 seconds the phone will automatically exit the menu mode There are several buttons...

Страница 18: ...n brackets are filled in dynamically Main Menu Call Log Local Directory Settings Call Log Menu Browse A list of the calls The calls are formatted as date time duration X Number or other caller ID info...

Страница 19: ...n this option name will change to Add No room and the option will do nothing if selected Settings Menu Key ID Enters key identification mode displaying key assignments Press to exit Set Ringer Tone pl...

Страница 20: ...and in addition to the menu keys The entry system has three modes for text entry and displays the mode on the upper line of the display A Z The number key pad is used to enter upper case letters a z T...

Страница 21: ...e through the three modes of text entry The Menu previous key can be used to delete the character to the left of the cursor Settings Menu Set Ringer Tone from the Phone Menu Most phone types allow you...

Страница 22: ...that your phone displays while in idle mode is set by your system administrator By default it displays the date and time on one line and your phone number or extension on the second line For informat...

Страница 23: ...word to login to the User Portal These are assigned by your system administrator 1 Enter the Portico TVA Master URL supplied by your system administrator The Portico TVA homepage opens If your company...

Страница 24: ...l Portico TVA units installed In order to configure your phone you must login to the particular Portico TVA and port to which your phone is connected 1 Enter the Portico TVA Master URL supplied by you...

Страница 25: ...and enter your username and password to login to your particular Portico TVA Resetting your Password If you have forgotten your password you can reset it 1 After three attempts to enter your password...

Страница 26: ...A Password Reset Feature code will display Figure 7 Password Reset Code 4 You have three minutes to enter the code into your phone Configure Handset From the User Portal page click Configure Handset T...

Страница 27: ...as been applied the End user GUI section the Default Display section and the Features section The Key Mappings section differs by phone type and model Figure 8 User Portal Handset Configuration Page C...

Страница 28: ...what is shown on your display when your phone is idle The string of symbols letters and numbers shown in this field describes what will be shown on your phone s display The default is Time and Date on...

Страница 29: ...ormat First Last 123456789 User Display Name in the format 123456789 First Last If the selected option results in no text to be displayed the SIP URI will be used by default The displayed string may b...

Страница 30: ...rogrammed The list of features available for selection is standard for all handset types Make changes to the key mappings using the images in this Guide and the options listed in the Softswitch Integr...

Страница 31: ...0 lines can be assigned to each phone Menu Back Exit from the current menu to a higher level menu or exit the menu system if you are at the highest level already Menu Next Advance to the next menu opt...

Страница 32: ...you d like to call The call is placed Note that this list is cleared when Portico TVA is rebooted The call log is not update automatically press Refresh to view new entries Figure 10 User Portal Call...

Страница 33: ...12 AND 24 PORT PORTICO TVA CONFIGURING YOUR PHONE FROM THE WEB PHONE USER GUIDE Document Number G SIP3DP RUC Version AG 19 Figure 11 Local Directory...

Страница 34: ...CONFIGURING YOUR PHONE FROM THE WEB 12 AND 24 PORT PORTICO TVA PHONE USER GUIDE 20 Version AG Document Number G SIP3DP RUC...

Страница 35: ...the message limited service until the ethernet is back up and your phone is able to register Voicemail Message If you have set your phone to notify you when you have a message waiting you will hear in...

Страница 36: ...button To decrease the volume press the VOLUME DOWN button For Toshiba phones the volume can only be adjusted while the phone is idle Making a call The FXO lines provide an alternate way to make outg...

Страница 37: ...e methods will result in an In Use warning to the display and a busy tone 1 Lift the handset or press the handsfree speaker button 2 Press the FXO analog key Depending on the dial plan you might not h...

Страница 38: ...ete Using the backup analog FXO line to dial an Emergency Number 1 Lift the handset or press the handsfree speaker button 2 Dial the configured emergency number The FXO line key configured with that e...

Страница 39: ...press the line button with the flashing indicator The display shows Connected To Using the analog backup line Calls can be placed on hold in the same way as other calls In addition You can press the b...

Страница 40: ...HOW TO USE YOUR PHONE 12 AND 24 PORT PORTICO TVA PHONE USER GUIDE 26 Version AG Document Number G SIP3DP RUC...

Страница 41: ...ude one or two backup analog lines These are standard residential type telephone lines which are only intended to be used in the event of a network failure Answering a call From a digital line Go off...

Страница 42: ...call from the same group dial 8 or use the button assigned by your system administrator When the extension number is dialed all phones in the shared group will ring or the assigned BLF line buttons wi...

Страница 43: ...To add a third party to an existing conversation between two parties 1 Press either a second line button or the Conference button The original line will be placed on hold 2 Select a second line and d...

Страница 44: ...on from hearing the conversation which can continue between the other parties in the conference call Pressing Hold again or pressing the line button with the flashing indicator will readmit that party...

Страница 45: ...may include one or two backup analog lines These are standard residential type telephone lines which are only intended to be used in the event of a network failure Parking a call and retrieving a par...

Страница 46: ...the SCA group If the call is placed on hold the line button starts flashing on all phones in the shared group and the call can be retrieved by pressing the flashing shared line button on any phone in...

Страница 47: ...ess 7 to delete the voice mail message Conference call Making a conference call using your Transfer Conference button To add a third party to an existing conversation between two parties 1 Press the T...

Страница 48: ...all is placed on hold this will happen even if you are in a conference call and may prevent other members of the conference call from hearing each other Instead use the MUTE option to prevent other co...

Страница 49: ...code 37 Sustained Authorization Code Deactivation calls locking 47 Sustained Authorization Code Activation calls unlocking 55 Direct Voice Mail Transfer 57 Customer Originated Trace 65 Calling Line I...

Страница 50: ...Number G SIP3DP RUC 91 Call Forwarding Busy Deactivation 92 Call Forwarding No Answer Activation 93 Call Forwarding No Answer Deactivation 97 Directed Call Pickup 98 Call Pickup Group 99 Clear Voice M...

Страница 51: ...include one or two backup analog lines These are standard residential type telephone lines which are only intended to be used in the event of a network failure Parking a call and retrieving a parked c...

Страница 52: ...phones in the bridged line group and the call can be retrieved by pressing the flashing bridged line button on any phone in the BLA group From the analog backup line All of the phones set to receive c...

Страница 53: ...dial the extension of the phone to be added 3 Press the CONFERENCE button again 4 Press the HELD LINE button This is the line the first party was held on while the conference was being set up and will...

Страница 54: ...the extension that is ringing 54 Activates the Group Call Pickup feature Dialing 54 lets the user pick up the first of any calls currently ringing at any extension in the company If calls are ringing...

Страница 55: ...TVA SYLANTRO SOFTSWITCH PHONE USER GUIDE Document Number G SIP3DP RUC Version AG 41 80 Lets an external call be made on a phone which only allows internal calls Code Affect of the code Table 5 Sylantr...

Страница 56: ...SYLANTRO SOFTSWITCH 12 AND 24 PORT PORTICO TVA PHONE USER GUIDE 42 Version AG Document Number G SIP3DP RUC...

Страница 57: ...lid value If there is no entry in the table then that key or key indicator is available for mapping but has not yet been assigned a value Numbers on a solid background represent keys numbers on a whit...

Страница 58: ...hones have an external power supply which must be used for Portico TVA to recognize and configure the phones Phone Model Power Supply Definity 8410B Lucent 1151A1 Definity 8411D Lucent 1151A1 Definity...

Страница 59: ...PORT PORTICO TVA DEFINITY PHONES PHONE USER GUIDE Document Number G SIP3DP RUC Version AG 45 Definity 6402 6402D Key and Indicator Mappings Function 1 Conference Transfer Table 7 6402 Key and Indicato...

Страница 60: ...ORT PORTICO TVA PHONE USER GUIDE 46 Version AG Document Number G SIP3DP RUC Definity 6408 6408D 6408 6408D Key and Indicator Mappings Function 1 Line 1 5 2 Line 1 6 3 Line 2 7 4 Line 2 8 Table 8 6408...

Страница 61: ...HONES PHONE USER GUIDE Document Number G SIP3DP RUC Version AG 47 Definity 6416D 6416D 6416D M Key and Indicator Mappings Function 1 Line 1 9 2 Line 1 10 3 Line 2 11 4 Line 2 12 5 13 6 14 7 15 8 16 Ta...

Страница 62: ...Number G SIP3DP RUC Definity 6416D M XM24 Key and Indicator Mappings Function Function Function 1 Line 1 15 29 2 Line 1 16 30 3 Line 2 17 31 4 Line 2 18 32 5 19 33 6 20 34 7 21 35 8 22 36 9 23 37 10...

Страница 63: ...IDE Document Number G SIP3DP RUC Version AG 49 Definity 6424D M 6424D Key and Indicator Mappings Function Function Function 1 Line 1 9 17 2 Line 1 10 18 3 Line 2 11 19 4 Line 2 12 20 5 13 21 6 14 22 7...

Страница 64: ...RUC Definity 6424D XM24 6424D M XM24 Key and Indicator Mappings Function Function Function 1 Line 1 17 33 2 Line 1 18 34 3 Line 2 19 35 4 Line 2 20 36 5 21 37 6 22 38 7 23 39 8 24 40 9 25 41 10 26 42...

Страница 65: ...PORT PORTICO TVA DEFINITY PHONES PHONE USER GUIDE Document Number G SIP3DP RUC Version AG 51 Definity 8403 Key and Indicator Mappings Function 1 Line 1 2 Line 1 3 Line 2 Table 13 8403 Key and Indicato...

Страница 66: ...T PORTICO TVA PHONE USER GUIDE 52 Version AG Document Number G SIP3DP RUC Definity 8405B 8405D 8405B 8405D Key and Indicator Mappings Function 1 Line 1 2 Line 1 3 Line 2 4 Line 2 5 Redial Table 14 840...

Страница 67: ...TY PHONES PHONE USER GUIDE Document Number G SIP3DP RUC Version AG 53 Definity 8410B 8410D Key and Indicator Mappings Function Function 1 Line 1 6 2 Line 1 7 3 Line 2 8 4 Line 2 9 5 Redial 10 Table 15...

Страница 68: ...RTICO TVA PHONE USER GUIDE 54 Version AG Document Number G SIP3DP RUC Definity 8411B 8411D Key and Indicator Mappings Function Function 1 Line 1 6 2 Line 1 7 3 Line 2 8 4 Line 2 9 5 Redial 10 Table 16...

Страница 69: ...t Number G SIP3DP RUC Version AG 55 Definity 8434DX Key and Indicator Mappings Function Function 1 Line 1 13 25 2 Line 1 14 26 3 Line 2 15 27 4 Line 2 16 28 5 Redial 17 29 6 18 30 7 19 31 8 20 32 9 21...

Страница 70: ...DEFINITY PHONES 12 AND 24 PORT PORTICO TVA PHONE USER GUIDE 56 Version AG Document Number G SIP3DP RUC...

Страница 71: ...r indicator has a pre set default that value is listed in the table Default values can be changed by the system administrator to any other valid value If there is no entry in the table then that key o...

Страница 72: ...GUIDE 58 Version AG Document Number G SIP3DP RUC DBC 201 Key and Indicator Mappings Function Function 1 Line 1 6 Transfer 2 Line 1 7 Conference 3 Line 2 8 Redial 4 Line 2 9 Message Waiting 5 Hold 10 U...

Страница 73: ...GUIDE Document Number G SIP3DP RUC Version AG 59 DBC 202 Key and Indicator Mappings Function Function 1 Line 1 6 Transfer 2 Line 1 7 Conference 3 Line 2 8 Redial 4 Line 2 9 Message Waiting 5 Hold 10 U...

Страница 74: ...dicator Mappings Key Mappings Function Function Function 1 Line 1 8 Redial 15 2 Line 1 9 Message Waiting 16 3 Line 2 10 17 4 Line 2 11 18 5 Hold 12 19 6 Transfer 13 20 7 Conference 14 Table 20 DBC 203...

Страница 75: ...ICSSON PHONES PHONE USER GUIDE Document Number G SIP3DP RUC Version AG 61 DBC 210 Key and Indicator Mappings Function Function 1 Line 1 4 Transfer 2 Line 1 5 Conference 3 Hold 6 Redial Table 22 DBC 21...

Страница 76: ...USER GUIDE 62 Version AG Document Number G SIP3DP RUC DBC 211 Key and Indicator Mappings Function Function 1 Line 1 6 Transfer 2 Line 1 7 Conference 3 Line 2 8 Redial 4 Line 2 9 Message Waiting 5 Hol...

Страница 77: ...USER GUIDE Document Number G SIP3DP RUC Version AG 63 DBC 212 Key and Indicator Mappings Function Function 1 Line 1 6 Transfer 2 Line 1 7 Conference 3 Line 2 8 Redial 4 Line 2 9 Message Waiting 5 Hol...

Страница 78: ...dicator Mappings Key Mappings Function Function Function 1 Line 1 8 Redial 15 2 Line 1 9 Message Waiting 16 3 Line 2 10 17 4 Line 2 11 18 5 Hold 12 19 6 Transfer 13 20 7 Conference 14 Table 25 DBC 213...

Страница 79: ...Function Function Function 1 Line 1 14 27 2 Line 1 15 28 3 Line 2 16 29 4 Line 2 17 30 5 Hold 18 31 6 Transfer 19 32 7 Conference 20 33 8 Redial 21 36 9 Message Waiting 22 37 10 23 11 24 12 25 13 26 T...

Страница 80: ...Key and Indicator Mappings Key Mappings Function Function 1 Line 1 9 Message Waiting 2 Line 1 10 3 Line 2 11 4 Line 2 12 5 Hold 13 6 Transfer 14 7 Conference 15 8 Redial 16 Table 29 DBC 214 Key and I...

Страница 81: ...gs Function Function Function 1 Line 1 12 23 2 Line 1 13 24 3 Line 2 14 25 4 Line 2 15 26 5 Hold 16 27 6 Transfer 17 28 7 Conference 18 29 8 Redial 19 30 9 Message Waiting 20 31 10 21 32 11 22 33 Tabl...

Страница 82: ...ERICSSON PHONES 12 AND 24 PORT PORTICO TVA PHONE USER GUIDE 68 Version AG Document Number G SIP3DP RUC...

Страница 83: ...and indicators If the programmable key or indicator has a pre set default that value is listed in the table Default values can be changed by the system administrator to any other valid value If there...

Страница 84: ...GUIDE 70 Version AG Document Number G SIP3DP RUC Meridian A2008 Key and Indicator Mappings Function Function 1 Line 1 8 Message Waiting 2 Line 1 9 3 Line 2 10 4 Line 2 11 5 Transfer 12 6 Conference 13...

Страница 85: ...ERIDIAN PHONES PHONE USER GUIDE Document Number G SIP3DP RUC Version AG 71 Meridian M2006 Key and Indicator Mappings Function 1 Line 1 2 Line 1 3 Line 2 4 Line 2 5 Transfer 6 Conference Table 34 M2006...

Страница 86: ...TICO TVA PHONE USER GUIDE 72 Version AG Document Number G SIP3DP RUC Meridian M2008 Key and Indicator Mappings Function 1 Line 1 2 Line 1 3 Transfer 4 Conference 5 Redial 6 Message Waiting 7 8 Table 3...

Страница 87: ...GUIDE Document Number G SIP3DP RUC Version AG 73 Meridian M2008HF PHOTO COMING SOON Key and Indicator Mappings Function 1 Line 1 2 Line 1 3 Transfer 4 Conference 5 Redial 6 Message Waiting 7 Handsfre...

Страница 88: ...E 74 Version AG Document Number G SIP3DP RUC Meridian M2008HFD PHOTO COMING SOON Key and Indicator Mappings Function 1 Line 1 2 Line 1 3 Transfer 4 Conference 5 Redial 6 Message Waiting 7 Handsfree Mu...

Страница 89: ...GUIDE Document Number G SIP3DP RUC Version AG 75 Meridian M2216 Key and Indicator Mappings Function Function 1 Line 1 8 Message Waiting 2 Line 1 9 3 Line 2 10 4 Line 2 11 5 Transfer 12 6 Conference 13...

Страница 90: ...GUIDE 76 Version AG Document Number G SIP3DP RUC Meridian M2616 Key and Indicator Mappings Function Function 1 Line 1 8 Message Waiting 2 Line 1 9 3 Line 2 10 4 Line 2 11 5 Transfer 12 6 Conference 13...

Страница 91: ...S PHONE USER GUIDE Document Number G SIP3DP RUC Version AG 77 Meridian M3110 Key and Indicator Mappings Function 1 Line 1 2 Line 1 3 Line 2 4 Line 2 5 Transfer 6 Conference 7 Redial 8 Message Waiting...

Страница 92: ...ORTICO TVA PHONE USER GUIDE 78 Version AG Document Number G SIP3DP RUC Meridian M3310 Key and Indicator Mappings Function 1 Line 1 2 Line 1 3 Line 2 4 Line 2 5 Transfer 6 Conference 7 Redial Table 41...

Страница 93: ...GUIDE Document Number G SIP3DP RUC Version AG 79 Meridian M3820 Key and Indicator Mappings Function Function 1 Line 1 8 Message Waiting 2 Line 1 9 3 Line 2 10 4 Line 2 11 5 Transfer 12 6 Conference 1...

Страница 94: ...ion AG Document Number G SIP3DP RUC Meridian M3901 To access the features on the buttons labeled 2 6 press the Fx button then press the numbered button Key Mappings Function 1 Line 1 2 Transfer 3 Conf...

Страница 95: ...TICO TVA MERIDIAN PHONES PHONE USER GUIDE Document Number G SIP3DP RUC Version AG 81 Meridian M3902 Key and Indicator Mappings Function 1 Line 1 2 Line 1 3 Conference 4 Redial Table 44 M3902 Key and I...

Страница 96: ...ce Transfer is shows as Conf on the phone s non programmable button Key and Indicator Mappings To access the functions assigned to 3 and 4 press the Shift button then press button 3 or 4 Key Mappings...

Страница 97: ...the phone s non programmable button Key and Indicator Mappings To access the functions assigned to buttons 7 to 12 press the Shift button then press the appropriate button Key Mapping Function Functio...

Страница 98: ...fer is shows as Conf on the phone s non programmable button Key and Indicator Mappings To access the functions assigned to buttons 7 to 12 press the Shift button then press the appropriate button Func...

Страница 99: ...ey or key indicator is available for mapping but has not yet been assigned a value Numbers on a solid background represent keys numbers on a white background represent key and indicator pairs a button...

Страница 100: ...CO TVA PHONE USER GUIDE 86 Version AG Document Number G SIP3DP RUC DTS_E_DTP 8 DTS_DTU 8 Key and Indicator Mappings Function Function 1 Line 1 6 2 Line 1 7 3 Line 2 8 4 Line 2 9 5 10 Table 50 DTP 8 DT...

Страница 101: ...AG 87 DTP 8D DTU 8D Key and Indicator Mappings Key Mappings Function Function 1 Line 1 6 2 Line 1 7 3 Line 2 8 4 Line 2 9 5 10 Table 51 DTP 8D DTU 8D Key and Indicator Mappings Function 1 Menu Select...

Страница 102: ...SER GUIDE 88 Version AG Document Number G SIP3DP RUC DTS_E_DTP 16 DTS_DTU 16 Key and Indicator Mappings Function Function 1 Line 1 7 13 2 Line 1 8 14 3 Line 2 9 15 4 Line 2 10 16 5 11 17 6 12 18 Table...

Страница 103: ...R GUIDE Document Number G SIP3DP RUC Version AG 89 DTS_E_DTP 16D DTS_DTU 16D Key and Indicator Mappings Function Function 1 Line 1 7 13 2 Line 1 8 14 3 Line 2 9 15 4 Line 2 10 16 5 11 17 6 12 18 Table...

Страница 104: ...dicator Mappings Key Mappings Function Function Function 1 Line 1 13 25 2 Line 1 14 26 3 Line 2 15 27 4 Line 2 16 28 5 17 29 6 18 30 7 19 31 8 20 32 9 21 33 10 22 34 11 23 12 24 Table 55 DTP 32D and D...

Страница 105: ...NES PHONE USER GUIDE Document Number G SIP3DP RUC Version AG 91 DTS_III_ETJ 8 DTS_III_ETW 8 Key and Indicator Mappings Function Function 1 Line 1 6 2 Line 1 7 3 Line 2 8 4 Line 2 9 5 10 Table 57 ETJ 8...

Страница 106: ...DE 92 Version AG Document Number G SIP3DP RUC DTS_III_ETJ 16DC DTS_III_ETW 16DC Key and Indicator Mappings Function Function 1 Line 1 10 2 Line 1 11 3 Line 2 12 4 Line 2 13 5 14 6 15 7 16 8 17 9 18 Ta...

Страница 107: ...rsion AG 93 DTS_III_ETJ 16DD DTS_III_ETW 16DD Key and Indicator Mappings Function Function Function 1 Line 1 14 27 2 Line 1 15 28 3 Line 2 16 29 4 Line 2 17 30 5 18 31 6 19 32 7 20 33 8 21 34 9 22 35...

Страница 108: ...DS Key and Indicator Mappings Key Mappings Function Function Function 1 Line 1 10 19 2 Line 1 11 20 3 Line 2 12 21 4 Line 2 13 22 5 14 23 6 15 24 7 16 25 8 17 26 9 18 Table 60 ETJ 24D ETW 24D Key and...

Страница 109: ...3DP RUC Version AG 95 DTS_III_ETJ 24DA Key and Indicator Mappings Function Function Function 1 Line 1 11 21 2 Line 1 12 22 3 Line 2 13 23 4 Line 2 14 24 5 15 25 6 16 26 Conference 7 17 27 Redial 8 18...

Страница 110: ...NEC PHONES 12 AND 24 PORT PORTICO TVA PHONE USER GUIDE 96 Version AG Document Number G SIP3DP RUC...

Страница 111: ...a pre set default that value is listed in the table Default values can be changed by the system administrator to any other valid value If there is no entry in the table then that key or key indicator...

Страница 112: ...NORSTAR PHONES 12 AND 24 PORT PORTICO TVA PHONE USER GUIDE 98 Version AG Document Number G SIP3DP RUC Norstar M7100 Key Mappings Function 1 Hold 2 3 Table 63 M7100 Key Mappings...

Страница 113: ...12 AND 24 PORT PORTICO TVA NORSTAR PHONES PHONE USER GUIDE Document Number G SIP3DP RUC Version AG 99 Norstar M7100N Key Mappings Function 1 Hold 2 3 Table 64 M7100N Key Mappings...

Страница 114: ...NORSTAR PHONES 12 AND 24 PORT PORTICO TVA PHONE USER GUIDE 100 Version AG Document Number G SIP3DP RUC Norstar T7100 Key Mappings Function 1 Hold 2 3 Table 65 T7100 Key Mappings...

Страница 115: ...nctions are on separate buttons The T7208 button labelled Handsfree Mute in the Mappings table below is Handsfree only If used as a Mute button calls may be inadvertently dropped Key and Indicator Map...

Страница 116: ...and Indicator Mappings Key Mappings Function Function 1 Handsfree Mute 6 2 Line 1 7 3 Line 1 8 4 Line 2 9 5 Line 2 10 Message Waiting Table 67 M7310 Key and Indicator Mappings Function Function 1 Conf...

Страница 117: ...and Indicator Mappings Key Mappings Function Function 1 Handsfree Mute 6 2 Line 1 7 3 Line 1 8 4 Line 2 9 5 Line 2 10 Message Waiting Table 69 M7310N Key and Indicator Mappings Function Function 1 Con...

Страница 118: ...the Mappings table below is Handsfree only If used as a Mute button calls may be inadvertently dropped Key and Indicator Mappings Key Mappings Function Function 1 Handsfree Mute 6 2 Line 1 7 3 Line 1...

Страница 119: ...16E Key and Indicator Mappings Key Mappings Function Function 1 Handsfree Mute 9 2 Line 1 10 3 Line 1 11 4 Line 2 12 5 Line 2 13 Message Waiting 6 14 Redial 7 15 Transfer 8 16 Conference Table 73 T731...

Страница 120: ...nd Indicator Mappings Key Mappings Function Function 1 Handsfree Mute 9 17 2 Line 1 10 18 3 Line 1 11 19 4 Line 2 12 Message Waiting 20 5 Line 2 13 Redial 21 6 14 Transfer 22 7 15 Conference 23 8 16 2...

Страница 121: ...dicator Mappings Key Mappings Function Function Function 1 Handsfree Mute 9 17 2 Line 1 10 18 3 Line 1 11 19 4 Line 2 12 Message Waiting 20 5 Line 2 13 Redial 21 6 14 Transfer 22 7 15 Conference 23 8...

Страница 122: ...NORSTAR PHONES 12 AND 24 PORT PORTICO TVA PHONE USER GUIDE 108 Version AG Document Number G SIP3DP RUC...

Страница 123: ...table Default values can be changed by the system administrator to any other valid value If there is no entry in the table then that key or key indicator is available for mapping but has not yet been...

Страница 124: ...G SIP3DP RUC Panasonic VB 41200 This phone functions differently from other Panasonic phone types If you press the On Off button while on a call you must replace the handset before you will be able t...

Страница 125: ...nt Number G SIP3DP RUC Version AG 111 Panasonic VB 44210 Key and Indicator Mappings Key Mappings Function Function 1 Line 1 4 Line 2 2 Line 1 5 3 Line 2 6 Table 80 VB44210 Key and Indicator Mappings F...

Страница 126: ...Document Number G SIP3DP RUC Panasonic VB 44220 Key and Indicator Mappings Key Mappings Function Function 1 Line 1 7 2 Line 1 8 3 Line 2 9 4 Line 2 10 5 11 6 12 Table 82 VB44220 Key and Indicator Map...

Страница 127: ...asonic VB 44223 Key and Indicator Mappings Key Mappings Function Function 1 Line 1 7 2 Line 1 8 3 Line 2 9 4 Line 2 10 5 11 6 12 Table 84 VB44223 Key and Indicator Mappings Function Function Function...

Страница 128: ...Panasonic VB 44224 Key and Indicator Mappings Key Mappings Function Function 1 Line 1 7 2 Line 1 8 3 Line 2 9 4 Line 2 10 5 11 6 12 Table 86 VB44224 Key and Indicator Mappings Function Function 1 8 2...

Страница 129: ...nic VB 44225 Key and Indicator Mappings Key Mappings Function Function 1 Line 1 7 2 Line 1 8 3 Line 2 9 4 Line 2 10 5 11 6 12 Table 88 VB44225 Key and Indicator Mappings Function Function Function 1 M...

Страница 130: ...3DP RUC Panasonic VB 44230 Key and Indicator Mappings Key Mappings Function Function Function 1 Line 1 9 17 2 Line 1 10 18 3 Line 2 11 19 4 Line 2 12 20 5 13 21 6 14 22 7 15 23 8 16 24 Table 90 VB4423...

Страница 131: ...3 Key and Indicator Mappings Key Mappings Function Function 1 Line 1 9 17 2 Line 1 10 18 3 Line 2 11 19 4 Line 2 12 20 5 13 21 6 14 22 7 15 23 8 16 24 Table 92 VB44233 Key and Indicator Mappings Funct...

Страница 132: ...PANASONIC PHONES 12 AND 24 PORT PORTICO TVA PHONE USER GUIDE 118 Version AG Document Number G SIP3DP RUC...

Страница 133: ...to any other valid value If there is no entry in the table then that key or key indicator is available for mapping but has not yet been assigned a value Numbers on a solid background represent keys n...

Страница 134: ...1 Line 1 8 Line 8 15 Line 11 2 Line 2 9 Handsfree Mute 16 Line 12 3 Line 3 10 Release 17 Line 13 4 Line 4 11 Redial 18 Hold 5 Line 5 12 Conference Transfer 19 Message Waiting 6 Line 6 13 Line 9 7 Lin...

Страница 135: ...ne 21 4 Line 4 16 Line 12 28 Line 22 5 Line 5 17 Line 13 29 Line 23 6 Line 6 18 Hold 30 Line 24 7 Line 7 19 Message Waiting 31 Line 25 8 Line 8 20 Line 14 32 Line 26 9 Handsfree Mute 21 Line 15 33 Lin...

Страница 136: ...appings Key Mappings Function Function 1 Line 1 7 Hold 2 Line 2 8 Message Waiting 3 Line 3 9 Handsfree Mute 4 Line 4 10 Release 5 Line 5 11 Redial 6 Line 6 12 Conference Transfer Table 98 Optipoint 50...

Страница 137: ...e Transfer 22 Line 16 3 Line 3 13 Line 7 23 Line 17 4 Line 4 14 Line 8 24 Line 18 5 Line 5 15 Line 9 25 Line 19 6 Line 6 16 Line 10 26 Line 20 7 Hold 17 Line 11 27 Line 21 8 Message Waiting 18 Line 12...

Страница 138: ...pings Key Mappings Function Function 1 Line 1 7 Hold 2 Line 2 8 Message Waiting 3 Line 3 9 Handsfree Mute 4 Line 4 10 Release 5 Line 5 11 Redial 6 Line 6 12 Conference Transfer Table 102 Optipoint 500...

Страница 139: ...ment Number G SIP3DP RUC Version AG 125 Optipoint 500 Entry Key and Indicator Mappings Function Function 1 Line 1 5 Handsfree Mute 2 Line 2 6 Release 3 Hold 7 Redial 4 Message Waiting 8 Conference Tra...

Страница 140: ...pings Key Mappings Function Function 1 Line 1 7 Hold 2 Line 2 8 Message Waiting 3 Line 3 9 Handsfree Mute 4 Line 4 10 Release 5 Line 5 11 Redial 6 Line 6 12 Conference Transfer Table 105 Optipoint 500...

Страница 141: ...Transfer 22 Line 16 3 Line 3 13 Line 7 23 Line 17 4 Line 4 14 Line 8 24 Line 18 5 Line 5 15 Line 9 25 Line 19 6 Line 6 16 Line 10 26 Line 20 7 Hold 17 Line 11 27 Line 21 8 Message Waiting 18 Line 12 2...

Страница 142: ...appings Key Mappings Function Function 1 Line 1 7 Hold 2 Line 2 8 Message Waiting 3 Line 3 9 Handsfree Mute 4 Line 4 10 Release 5 Line 5 11 Redial 6 Line 6 12 Conference Transfer Table 109 Optiset Adv...

Страница 143: ...e Transfer 22 Line 16 3 Line 3 13 Line 7 23 Line 17 4 Line 4 14 Line 8 24 Line 18 5 Line 5 15 Line 9 25 Line 19 6 Line 6 16 Line 10 26 Line 20 7 Hold 17 Line 11 27 Line 21 8 Message Waiting 18 Line 12...

Страница 144: ...130 Version AG Document Number G SIP3DP RUC Optiset E Basic Key and Indicator Mappings Function Function 1 Line 1 5 Handsfree Mute 2 Line 2 6 Release 3 Hold 7 Redial 4 Message Waiting 8 Conference Tra...

Страница 145: ...TVA SIEMENS PHONES PHONE USER GUIDE Document Number G SIP3DP RUC Version AG 131 Optiset E Entry Key and Indicator Mappings Function 1 Hold 2 Redial 3 Conference Transfer Table 114 Optiset E Entry Key...

Страница 146: ...Mappings Key Mappings Function Function 1 Line 1 7 Hold 2 Line 2 8 Message Waiting 3 Line 3 9 Handsfree Mute 4 Line 4 10 Release 5 Line 5 11 Redial 6 Line 6 12 Conference Transfer Table 115 Optiset E...

Страница 147: ...ence Transfer 22 Line 16 3 Line 3 13 Line 7 23 Line 17 4 Line 4 14 Line 8 24 Line 18 5 Line 5 15 Line 9 25 Line 19 6 Line 6 16 Line 10 26 Line 20 7 Hold 17 Line 11 27 Line 21 8 Message Waiting 18 Line...

Страница 148: ...appings Key Mappings Function Function 1 Line 1 7 Hold 2 Line 2 8 Message Waiting 3 Line 3 9 Handsfree Mute 4 Line 4 10 Release 5 Line 5 11 Redial 6 Line 6 12 Conference Transfer Table 119 Optiset E S...

Страница 149: ...entry in the table then that key or key indicator is available for mapping but has not yet been assigned a value Numbers on a solid background represent keys numbers on a white background represent k...

Страница 150: ...TOSHIBA PHONES 12 AND 24 PORT PORTICO TVA PHONE USER GUIDE 136 Version AG Document Number G SIP3DP RUC Toshiba DKT2004 Key and Indicator Mappings The DKT2004 does not have any programmable buttons...

Страница 151: ...G SIP3DP RUC Version AG 137 Toshiba 2010 Key and Indicator Mappings Key Mappings Function Function 1 Line 1 6 2 Line 1 7 3 Line 2 8 4 Line 2 9 5 10 Table 121 DKT2010 Key and Indicator Mappings Functio...

Страница 152: ...P RUC Toshiba 2010 DADM Key and Indicator Mappings Function Function Function 1 Line 1 18 35 2 Line 1 19 36 3 Line 2 20 37 4 Line 2 21 38 5 22 39 6 23 40 7 24 41 8 25 42 9 26 43 10 27 44 11 28 45 12 2...

Страница 153: ...2 AND 24 PORT PORTICO TVA TOSHIBA PHONES PHONE USER GUIDE Document Number G SIP3DP RUC Version AG 139 Key Mappings Function 1 Menu Select 2 Menu Previous 3 Menu Next Table 124 DKT2010 DADM Key Mapping...

Страница 154: ...ument Number G SIP3DP RUC Toshiba 2010 DDSS2060 DDSS2060 is a 60 button add on and needs to have its own Portico TVA port assigned in addition to the port assigned to the phone itself The 2020 DDSS206...

Страница 155: ...on 1 Line 1 19 37 55 2 Line 1 20 38 56 3 Line 2 21 39 57 4 Line 2 22 40 58 5 23 41 59 6 24 42 60 7 25 43 61 8 26 44 62 9 27 45 63 10 28 46 64 11 29 47 65 12 30 48 66 13 31 49 67 14 32 50 68 15 33 51 6...

Страница 156: ...IP3DP RUC Toshiba 2020 Key and Indicator Mappings Key Mappings Function Function Function 1 Line 1 15 2 Line 1 9 16 3 Line 2 10 17 4 Line 2 11 18 5 12 19 6 13 20 7 14 Table 127 DKT2020 Key and Indicat...

Страница 157: ...RUC Version AG 143 Toshiba DKT2020 DADM Key and Indicator Mappings Function Function Function 1 Line 1 15 29 2 Line 1 16 30 3 Line 2 17 31 4 Line 2 18 32 5 19 33 6 20 34 7 21 35 8 22 36 9 23 37 10 24...

Страница 158: ...OSHIBA PHONES 12 AND 24 PORT PORTICO TVA PHONE USER GUIDE 144 Version AG Document Number G SIP3DP RUC Key Mappings Function 1 Menu Select 2 Menu Previous 3 Menu Next Table 130 DKT2020 DADM Key Mapping...

Страница 159: ...SIP3DP RUC Version AG 145 Toshiba 2020 DDSS2060 DDSS2060 is a 60 button add on and needs to have its own Portico TVA port assigned in addition to the port assigned to the phone itself The 2020 DDSS206...

Страница 160: ...41 61 2 Line 1 22 42 62 3 Line 2 23 43 63 4 Line 2 24 44 64 5 25 45 65 6 26 46 66 7 27 47 67 8 28 48 68 9 29 49 69 10 30 50 70 11 31 51 71 12 32 52 72 13 33 53 73 14 34 54 74 15 35 55 75 16 36 56 76 1...

Страница 161: ...er G SIP3DP RUC Version AG 147 Toshiba 2510F Key and Indicator Mappings Key Mappings Function Function 1 Line 1 6 2 Line 1 7 3 Line 2 8 4 Line 2 9 5 10 Table 133 2510 Key and Indicator Mappings Functi...

Страница 162: ...TOSHIBA PHONES 12 AND 24 PORT PORTICO TVA PHONE USER GUIDE 148 Version AG Document Number G SIP3DP RUC...

Страница 163: ...onsulting with the person receiving the call To do this simply complete the transfer before the receiving party answers the call To transfer a call 1 Perform a Hook Flash to activate a new line and pl...

Страница 164: ...rform a another Hook Flash to reconnect with the caller You can cancel the transfer and reconnect to the transferee by performing a Hook Flash at any point after starting to dial the target number unt...

Страница 165: ...then the conference will be aborted but any waiting call or call on hold will be selected in preference to returning to the original call If there is no waiting or held call then the original call wil...

Страница 166: ...er2 needs to be transferred to Andrea at extension 1234 1 Perform a Hook Flash to place caller2 on hold caller1 is on hold as well You will hear a dial tone 2 Dial extension 1234 Andrea answers and ag...

Страница 167: ...Accessing Broadsoft Features To access Broadsoft features 1 Lift your handset You will hear a dial tone 2 Enter the Broadsoft feature code e g 61 You will hear confirmation DTMF tone for button presse...

Страница 168: ...ANALOG PHONES 12 AND 24 PORT PORTICO TVA PHONE USER GUIDE 154 Version AG Document Number G SIP3DP RUC...

Страница 169: ...ual indication of the button status Figure 20 Legend General Information about P phones The following is general information about the P phone P phone audio levels are lower than other phones in a Cen...

Страница 170: ...ne 3 Your phone will display TO USE PROGRAM KEY PRESS HOLD NOW Press Hold The display will go blank except for the clock Don t worry if the time is wrong Now you can program your C O features 1 Press...

Страница 171: ...usted from its default level The default handsfree volume is set at the minimum and any change made to this volume during a call is not retained after the call finishes Key and Indicator Mappings Func...

Страница 172: ...el The default handsfree volume is set at the minimum and any change made to this volume during a call is not retained after the call finishes Key and Indicator Mappings Key Mappings Function 1 Line 1...

Страница 173: ...USER GUIDE Document Number G SIP3DP RUC Version AG 159 M5112 Key and Indicator Mappings Function Function 1 Line 1 6 Conference 2 Line 1 7 Redial 3 Line 2 8 Message Waiting 4 Line 2 9 5 Transfer 10 T...

Страница 174: ...NE USER GUIDE 160 Version AG Document Number G SIP3DP RUC M5208 Key and Indicator Mappings Function Function 1 Line 1 5 Transfer 2 Line 1 6 Conference 3 Line 2 7 Redial 4 Line 2 8 Message Waiting Tabl...

Страница 175: ...SIP3DP RUC Version AG 161 M5209 The handset volume cannot be adjusted from its default level Key and Indicator Mappings Function Function 1 Line 1 6 Conference 2 Line 1 7 Redial 3 Line 2 8 Message Wa...

Страница 176: ...headset call then the local mute is activated indicator flashes allowing the handset user to listen in on the call If the mute button is pressed the handset user can then join in the conversation The...

Страница 177: ...set call then the local mute is activated indicator flashes allowing the handset user to listen in on the call If the mute button is pressed the handset user can then join in the conversation The head...

Страница 178: ...USER GUIDE 164 Version AG Document Number G SIP3DP RUC M5312 Key and Indicator Mappings Function Function 1 Line 1 6 Conference 2 Line 1 7 Redial 3 Line 2 8 Message Waiting 4 Line 2 9 5 Transfer 10 T...

Страница 179: ...GUIDE Document Number G SIP3DP RUC Version AG 165 M5316 Key and Indicator Mappings Function Function 1 Line 1 8 Message Waiting 2 Line 1 9 3 Line 2 10 4 Line 2 11 5 Transfer 12 6 Conference 13 7 Redi...

Страница 180: ...ORTICO TVA PHONE USER GUIDE 166 Version AG Document Number G SIP3DP RUC M6310 Key and Indicator Mappings Function 1 Line 1 2 Line 1 3 Line 2 4 Line 2 5 Transfer 6 Conference 7 Redial Table 145 M6310 K...

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