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Cisco VG30D Voice Gateway User Guide

OL-19276-01

Chapter 10 Fault Determination

Browser Interface Problems

Potential Cause and Action

The Web browser is set to refuse cookies. Change the setting in the Web browser. If necessary, first
consult your System Administrator.

Symptom

Management system menus absent and/or error messages about j/script support presented.

Potential Cause and Action

The Web browser is set to disallow javascript. Change the setting in the Web browser. If necessary,
consult your System Administrator.

Symptom

Window selected from menu will appear (probably with no content) and then disappear.

Potential Cause and Action

The browser has been set to disable pop-ups. The Cisco VG30D Voice Gateway requires that pop-ups be
enabled in the browser for the management program to function correctly.

Содержание VG30D

Страница 1: ...rs Cisco Systems Inc 170 West Tasman Drive San Jose CA 95134 1706 USA http www cisco com Tel 408 526 4000 800 553 NETS 6387 Fax 408 527 0883 Cisco VG30D Voice Gateway User Guide April 28 2009 Text Part Number OL 19276 01 ...

Страница 2: ...of the use of or inability to use this software Permission is granted to anyone to use this software for any purpose including commercial applications and to alter it and redistribute it freely subject to the above disclaimer and the following restrictions 1 Redistributions of source code in whole or in part must retain the above copyright notice definition disclaimer and this list of conditions 2...

Страница 3: ...ks mentioned in this document or website are the property of their respective owners The use of the word partner does not imply a partnership relationship between Cisco and any other company 0903R Any Internet Protocol IP addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers Any examples command display output network topology diagrams and othe...

Страница 4: ......

Страница 5: ...ection Sequence 2 3 Front Panel Indicators 2 3 STATUS 2 3 LAN 2 3 P1 and P2 2 4 Power 2 4 Back Panel Equipment 2 4 Ports 2 4 Ethernet 2 4 Port 1 Port 2 2 5 Craft Port 2 5 Alarm Port 2 5 Switches 2 5 Power On Off 2 5 POST 2 5 Impedance Switches 2 5 Craft Switch 2 5 Power On Self Test and IP Address Setup 2 6 Successful Self Test 2 6 Self Test Failure 2 6 C H A P T E R 3 Initial Configuration 3 1 Ga...

Страница 6: ...n 4 1 Gateway 4 1 Set IP Address 4 1 Set Time Date 4 1 Set PCM Clock Source 4 1 Configure SNMP Traps 4 1 Reset to Defaults 4 2 Back Up Configuration 4 2 Restore Configuration 4 3 Applications 4 3 Quick Configuration 4 4 DPNSS Configuration 4 4 Basic Settings 4 4 Advanced Settings 4 5 DPNSS Services 4 6 Q 931 Configuration 4 7 Basic Settings 4 7 Advanced Settings 4 8 Q 931 Services 4 9 Interworking...

Страница 7: ...Options Configuration 6 4 QSIG Transparency Through a DPNSS Network 6 4 DPNSS Transparency Through a QSIG Network 6 4 Advanced Service Interworking 6 5 DPNSS Message Waiting Implementations 6 5 DPNSS Networks Containing PBXs from More than One Manufacturer 6 6 ISDX Voice Messaging Systems 6 6 Name Mapping 6 6 DPNSS 6 6 QSIG 6 7 Route Optimisation Options 6 7 Use of DPNSS Route Optimisation Invite ...

Страница 8: ...liance Tables 9 1 Basic Call 9 1 Data Call 9 4 Executive Intrusion Partial Support 9 5 Diversion 9 6 Diversion Immediate 9 6 Diversion On Busy 9 8 Diversion On No Reply 9 10 Hold 9 11 Three Party 9 12 Call Offer 9 13 Service Independent Strings 9 14 Bearer Service Selection 9 14 Route Optimisation 9 15 Redirection 9 16 Centralised Operator 9 17 Add On Conference 9 20 Do Not Disturb 9 20 Loop Avoid...

Страница 9: ...provals Safety Instructions and Statutory Information A 1 Connection to Mains Voltage Supply A 1 Replacing the Mains Fuse A 1 Product Servicing A 1 Network Connections A 2 Equipment Port Classification A 2 Electrical Safety Compliance A 2 EMC Compliance A 2 Earthing Cable A 2 Lithium Cell A 3 Flammability A 3 CE Mark A 3 EMC Declaration of Conformity A 3 Safety Declaration of Conformity A 4 Specia...

Страница 10: ...ocking B 3 Management Interface B 4 A P P E N D I X C Connectors and Cabling C 1 Ethernet Port 100 Mbit s C 1 Alarm Port C 1 Craft Port Craft Mode C 1 Craft Port Factory Mode C 2 RJ45 120 SCN C 2 A P P E N D I X D Craft Port Management D 1 Craft Port Functionality Operation D 1 Access D 1 A P P E N D I X E Useful Information E 1 Using with GPT Siemens Equipment E 1 Maintenance Replacement E 1 G L ...

Страница 11: ... Management and Configuration Chapter 5 Diagnostics Chapter 6 Conversions and Transparency Chapter 7 SCN Clock Synchronisation Chapter 8 SNMP Traps Chapter 9 DPNSS Compliance Tables Chapter 10 Fault Determination Appendices Appendix A Approvals Safety Instructions and Statutory Information Appendix B References and Technical Specifications Appendix C Connectors and Cabling Appendix D Craft Port Ma...

Страница 12: ...S PBX In this mode all DPNSS Supplementary Services get supported apart from some link specific Traffic Channel maintenance services Cisco VG30D Voice Gateway supports 2 E1 Primary Rate 2 Mbit s 30B D Common Channel Signalling interfaces providing a single Primary Rate conversion The unit has been designed to be installed on a 19 inch rack It is particularly suited for use in Customer Premises Env...

Страница 13: ... PBXs The ability to display DPNSS Message Waiting Indications on telephones that are controlled by Cisco Unified Communications Manager Management On powering on the Cisco VG30D Voice Gateway Power On Self Test gets performed You can monitor the process using the Craft port and the serial cable that is supplied with the Cisco VG30D Voice Gateway See Power On Self Test and IP Address Setup After t...

Страница 14: ...1 4 Cisco VG30D Voice Gateway User Guide OL 19276 01 Chapter 1 Introduction Management ...

Страница 15: ...packing the unit check that you have received the product that you ordered The package carton label will show the following Stock Number Product Description Serial Number Software Version Contact the supplier if any discrepancy exists Unpacking and Inspection The Cisco VG30D Voice Gateway arrives supplied in a single package that contains the following items that are shown in Figure 1 1 Cisco VG30...

Страница 16: ...f the unit Refer to the rack manufacturer s specification for suitable mounting methods Caution Ensure the Cisco VG30D Voice Gateway is earthed at all times through the dedicated earth terminal on the rear of the unit as shown in Figure 2 The earthing cable must conform to the following specification It shall Be PVC covered green with yellow longitudinal coloured stripes as defined in EN 60950 Be ...

Страница 17: ...ATUS The 4 red STATUS LEDs are labelled S3 S2 S1 and S0 They indicate unit status in conjunction with the two port LEDs P1 and P2 During unit self test the status LEDs will come on and go off in sequence and in the event of a self test failure stop with one LED remaining on LAN Three LEDs indicate LAN activity The TxD LED flashes amber on transmission of a packet The Link RxD LED flashes green on ...

Страница 18: ...lf test satisfactorily completes it changes to green to indicate that the unit is functioning correctly Back Panel Equipment This section describes the Cisco VG30D Voice Gateway back panel ports and switches that are shown in Figure 4 Figure 4 Rear View Ports Ethernet Use the 10 100 Base T Port to connect to the IP Network to allow voice packets to be transmitted and received and for a computer us...

Страница 19: ...rt to an alarm signal detector before powering on the unit Switches Power On Off The power On Off switch I O is adjacent to the mains connector Caution Before connecting any cables or changing any switches power off the Cisco VG30D Voice Gateway POST You must set the Power On Self Test POST switch in the POST position before powering on the Cisco VG30D Voice Gateway unit Only Cisco Systems Inc eng...

Страница 20: ...y to the ethernet port of a computer Step 2 Open a web browser and enter 192 168 1 1 directly into the IP address bar Note You may need to change the IP address and sub net mask of your computer to be on the same sub net Step 3 Log in to the Cisco VG30D Voice Gateway by using Advanced case sensitive for both Username and Password Step 4 Browse to Configuration Gateway Set IP Address Step 5 Set Gat...

Страница 21: ...Craft Port to a dumb terminal or a terminal emulation application on a computer that is running RS 232 at 9600 baud 8 bit 1 stop bit and no parity or flow control If an error is reported consult Fault Determination for the appropriate corrective action or call your support contact After errors have been corrected make sure that the self test runs satisfactorily to completion and proceed as describ...

Страница 22: ...2 8 Cisco VG30D Voice Gateway User Guide OL 19276 01 Chapter 2 Installation Power On Self Test and IP Address Setup ...

Страница 23: ...onnect the Ethernet Port to the IP Network but do NOT connect to the E1 telephony ports yet You need a standard Web browser application to configure the Cisco VG30D Voice Gateway unit Ensure that your browser is set to accept cookies and always check for newer versions of stored pages You can set configuration parameters by using a simple intuitive menu as shown in Figure 3 1 ...

Страница 24: ...ack Up Configuration Restore Configuration Gateway Applications DPNSS Basic DPNSS Advanced DPNSS Services Q 931 Basic Q 931 Advanced Q 931 Services Inter Working System Details System Log Major Alarm Log Port Error Logs Port Error Statistics Call Statistics Access Control Software Upgrade Software Selection Reboot the Gateway Cisco UCM QSIG VoIP ISDN Q 931 DPNSS Avaya Nortel PBX Submit Use this bu...

Страница 25: ... for when a user does not log out This timer enables another user to log in after a set period of inactivity in the event of a network or computer failure The factory default value for the Non Use Timeout Period is 5 minutes but it may be set between 3 and 15 minutes When the Non Use Timeout Period expires it does not log out the user This logout occurs when another user attempts to log in Note Wh...

Страница 26: ...ssword enter Advanced An introduction screen will display Step 4 Click Continue and the Cisco VG30D Voice Gateway Diagnostic Overview screen the main screen displays Change IP Address and Name Step 1 Select Configuration Gateway and then Set IP Address Step 2 Insert new IP address at Set Gateway Management IP Address Step 3 If required insert a name for the unit at Gateway Name Step 4 If required ...

Страница 27: ...ce the password has been changed you will not be able to change any parameters until you logout and login again with the new Password Step 6 Logout and then log in again with the new password at either the Advanced or the Configure level Set Non Use Timeout Period The Non Use Timeout Period specifies the time that is allowed for a user to be logged in to the Gateway Management Interface without ac...

Страница 28: ...eway Ports Refer to Management and Configuration Resetting Applications to Defaults Refer to Reset to Defaults for a list of configuration values that will be reset IP Addresses and Time and Date settings will not get changed Should you want to reset the Cisco VG30D Voice Gateway to its default settings perform the following procedure Step 1 Select Configuration Gateway and then Reset to Defaults ...

Страница 29: ...gateway is to be used You can also give the Cisco VG30D Voice Gateway a Gateway Name which will display beneath the IP address at the bottom of the Gateway Management Interface configuration pages IP Address changes will not be effected until the Cisco VG30D Voice Gateway has been reset You will need to log in to the new address for any further configuration changes Name changes take effect immedi...

Страница 30: ...ware selection logs or statistics Reboot the Cisco VG30D Voice Gateway for changes to take effect Back Up Configuration Caution You cannot restore backups from a Westell IiQ3000 Voice Gateway to the Cisco VG30D Voice Gateway You cannot restore backups from a Cisco VG30D Voice Gateway to the Westell IiQ3000 Voice Gateway When the Cisco VG30D Voice Gateway has been satisfactorily configured you can ...

Страница 31: ...Changes will not occur to IP addresses software selection logs or statistics Step 1 From the Main Menu select Configuration Cisco VG30D Voice Gateway and Restore Configuration Step 2 Enter the IP Address of the server that contains the backup file Step 3 Enter a User Name and Password for the FTP server Step 4 Enter the Directory name that contains the backup file Step 5 Enter the Name and extensi...

Страница 32: ...gs will cause the Cisco VG30D Voice Gateway to temporarily deactivate the DPNSS Port A warning will tell you that calls in progress will be lost and confirmation is requested before changes are submitted Options are Activate or deactivate DPNSS Port Puts the DPNSS port Port 2 in or out of service Note You cannot activate the port if no channels are commissioned Channel Commissioning for up to 30 c...

Страница 33: ...number is matched if the Proxy Diversion Service is set to Exact Match or No Match Operator Recall Timeout This setting only applies if Proxy Diversion is enabled If a call is diverted by an Operator in the DPNSS network to a phone in the QSIG network the phone to which it has been diverted will ring for the number of seconds that is configured and then will revert to the operator unless answered ...

Страница 34: ...plementary services SIC mapping for Telephony calls This option allows a received Speech to be mapped to a Q 931 Bearer Capability of either Speech or 3k1 Audio Additionally progress indicators may also get generated Speech PI or 3k1 Audio PI Enable Data Calls This option allows 64kBit unrestricted digital calls to be accepted by the Cisco VG30D Voice Gateway Enable BSS M and Enable BSS P These fi...

Страница 35: ...works with fixed length dial plans En bloc Call Forward Timeout This option acts as an interdigit timer that will forward the call when it expires It restarts as each digit arrives This option proves suitable for networks with variable length dial plans but introduces a post dial delay Default Destination Address You can use this field to provide a default destination address when no dialed digits...

Страница 36: ...ference that is being received The Cisco VG30D Voice Gateway will respond with Service Ack message if option is enabled or a Status message with cause of Message Not Implemented if disabled Call Reference Length Setting allows the Cisco VG30D Voice Gateway to accept one octet or two octet Call references If Single is selected the Cisco VG30D Voice Gateway will only send and receive one octet lengt...

Страница 37: ...ng Status Enquiry message with the Global call Reference The Cisco VG30D Voice Gateway may be configured to Always Null and ignore the message or Send Status to send the message Send Status to Errored Optional Elements This setting dictates whether the Cisco VG30D Voice Gateway should send a Status message in response to a message that contains an errored Information Element If it sends the status...

Страница 38: ...ty Category codes as well as ITU T codes to be accepted Enable Path Replacement Service Checking the box enables acceptance and generation of QSIG Path Replacement Services Enable Path Retain Service Checking the box enables acceptance and generation of QSIG Path Retain Services Transit Counter Mapping If Transit Counter Mapping is set to Simple the Q 931 Transit Counter value gets mapped directly...

Страница 39: ...x is checked this enables the interworking of QSIG Call Completion services into DPNSS Call Back when Free and Call back when Next Used Message Waiting option Use this option to specify the way in which Message Waiting Supplementary service is interworked The Cisco VG30D Voice Gateway can support interworking DPNSS into pure Q Sig the Cisco Call Manager method which requires the CCM Message Waitin...

Страница 40: ...f space are legal for passwords The Non Use Timeout Period specifies the time that is allowed for a user to be logged into the Gateway Management Interface without actively using it before being automatically logged out when another user attempts to log in It may be set from 3 to 15 minutes Software Upgrade The Cisco VG30D Voice Gateway gets supplied with an embedded default operational software I...

Страница 41: ...stems Inc recommends that each backup configuration file be given a unique name that includes the software release number This will ensure that if the configuration backup files are stored in a central location a new backup file does not overwrite an existing file that may be required for a different location Software Selection The Cisco VG30D Voice Gateway comes supplied with an embedded default ...

Страница 42: ...4 14 Cisco VG30D Voice Gateway User Guide OL 19276 01 Chapter 4 Management and Configuration Administration ...

Страница 43: ...are and software information for the Cisco VG30D Voice Gateway unit You will need to be able to refer to this information when you communicate with the Helpdesk for support System Log The system log is created and updated dynamically It records the date and time of certain system events including system crashes automatic reboots and manual restarts Successful and attempted logins get recorded Tabl...

Страница 44: ... gets written in the log Report problem to your supplier 400 System is starting Informational The gateway restarted due to power on or software error or reboot requested by user An entry gets written to the log and an SNMP trap gets generated None 600 Reboot requested by user Informational The user requested that the gateway be restarted The gateway restarts an entry gets written to the log and an...

Страница 45: ...onfiguration gets changed an entry gets written to the log an SNMP trap gets generated and the gateway restarts None 609 Failed to restore configuration from backup file Minor Corruption occurred in configuration file or attempt to restore to a different software revision occurred An entry gets written to the log and an SNMP trap gets generated Check that the software revision of the gateway and c...

Страница 46: ...ion Port Error Statistics For each Port SCN Port Error Statistics records the number of each of the following error types Framing Loss of Synchronisation Loss of Signal Receiving RAI Receiving and Transmitting AIS Positive and Negative Frame Slips Degraded and Errored Seconds You can clear the statistics for any port by using the button that is provided You cannot recover data that is cleared You ...

Страница 47: ... Layer 3 orientation gets set automatically according to the profile and Layer 2 orientation Action on Link Layer RESET As the default the Cisco VG30D Voice Gateway takes action to validate Q 931 call status for all fully active calls on notification of a Link Layer RESET Calls only get cleared if they are not fully set up or a discrepancy exists in call state You can configure this to cause all c...

Страница 48: ...commends that Euro ISDN profile be used when you are not configuring the Cisco VG30D Voice Gateway for transparency irrespective of a requirement for TBR 4 compliancy Choose the ETSI profile only where TBR 4 compliancy is not required and where the Euro ISDN profile is deemed to be incorrect Where TBR 4 compliance is required you must choose the Euro ISDN profile Each profile sets particular defau...

Страница 49: ...en you are configuring the DPNSS stack High to Low causes the highest free channel to be selected and Low to High causes the lowest free channel to be selected Services Configuration Default Private Network Number When you are operating into a Q 931 based public network which may address calls to the subscriber number only with no private network extension number you must ensure that a private net...

Страница 50: ...ents an interdigit timer You do not need this feature for transparent signalling DPNSS QSIG Transparency Options Configuration Transparent operation between Cisco VG30D Voice Gateway systems across a QSIG or DPNSS network does get supported Caution Never use this feature in conjunction with Cisco Unified Communications Manager QSIG Transparency Through a DPNSS Network To configure the Cisco VG30D ...

Страница 51: ...arious manufacturers define proprietary signalling for turning ON and OFF Message Waiting indicators or use the DPNSS Call Back Messaging service for this purpose To configure the Cisco VG30D Voice Gateway to interwork QSIG Message Waiting with some common PBXs go to Configuration Inter Working Table 6 1 shows what should get selected for the various manufacturer s products for Message Waiting NSI...

Страница 52: ... explicitly in their RFD signalling ISDX VMS parameters get set up on the DPNSS Advanced page Cisco VG30D Voice Gateway units have further advanced configuration options Your support organisation may direct you to use these options to resolve specific VMS interworking problems The default configuration settings remain correct for most networks Name Mapping Cisco VG30D Voice Gateway units support b...

Страница 53: ...SS PBXs attached through this unit support ROP INV then no calls will fail However if you are in any doubt about the ability of your DPNSS PBXs to handle ROP INV you should not check the box beside PBX accepts Route Optimisation Invite string in DPNSS Services because correctly operating Route Optimisation without ROP INV is better than incorrect operation if the PBX does object to the Cisco VG30D...

Страница 54: ...includes such PBXs the feature permits those QSIG PBXs that are capable of performing call forward by join to offer off net diversion without the diversion request being referred back to and rejected by the DPNSS PBX In DPNSS on determining that a call is being attempted to a phone against which a diversion is registered the destination PBX signals this to the originating PBX It should then attemp...

Страница 55: ...ticular you can set an address filter to determine whether the Cisco VG30D Voice Gateway will attempt to make a proxy diversion or will reject the call immediately The filter operates by comparing the leading digits of the diverted to number with a pre set number You can configure the Cisco VG30D Voice Gateway to attempt proxy diversion if the diverted to address digits meet any of the following c...

Страница 56: ...ator Recall Timeout is not set to zero Service Spoofing Further service spoofing may get enabled or disabled within the Cisco VG30D Voice Gateway Service spoofing covers the following areas Automatic acknowledgement of DPNSS Diversion Validation requests Returning last known party number as update information to DPNSS if a call to or from a Q 931 phone is transferred within the DPNSS network This ...

Страница 57: ...ce Go to Configuration Gateway Set PCM Clock Source Select whichever port can provide a network provided clock It will synchronise to the source that is selected if a valid clock is present or synchronise to the other port if a clock is not present If you are unable to synchronise to either port the Cisco VG30D Voice Gateway internal source will get used The Cisco VG30D Voice Gateway does not get ...

Страница 58: ...7 2 Cisco VG30D Voice Gateway User Guide OL 19276 01 Chapter 7 SCN Clock Synchronisation ...

Страница 59: ...cessed through links provided on the SNMP Configuration page when using the Cisco VG30D Voice Gateway Management Interface Using the Save As facility in the browser these MIBs may be saved to allow the information to be compiled into the Network Management System NMS Major Alarm Traps Port Error Traps Trap Code Description 45 Port is not operational 46 Port has been commissioned 47 Port has been d...

Страница 60: ...iguration Trap Code Description 50 Fatal or watchdog error 51 Major alarms have been acknowledged 62 Media card fatal 70 Factory Post is set to POST 71 Factory Post is set to FACTORY 72 Management IP address change from craft port 73 Management subnet mask change from craft port 74 Management IP address change from webserver 75 Management subnet mask change from webserver 76 New software has been ...

Страница 61: ... been applied 91 Failed to restore configuration Trap Code Description 3 Layer 1 enabled 4 Layer 1 disabled 5 Layer 1 no signal 6 Layer 1 receiving AIS 7 Layer 1 lost sync 8 Layer 1 transmitting AIS 9 Layer 1 receiving RAI 10 Layer 1 has excessive errors 11 Layer 1 receiving RAI and E bits 12 Layer 1 transmitting no signal Trap Code Description ...

Страница 62: ...8 4 Cisco VG30D Voice Gateway User Guide OL 19276 01 Chapter 8 SNMP Traps Layer 1 Alarm Traps ...

Страница 63: ...he Compliance section of BTNR188 for each service Note These compliance tables clarify the specified functionality that is provided by Cisco VG30D Voice Gateway and have been prepared with due care However not all PBXs provide services in full compliance to the BTNR In practise some deviations may be found in interworking two PBXs Basic Call Compliance table for a PBX that supports the simple tele...

Страница 64: ...r 9 Call back when free Partial support Can only be supported where a single link exists between Cisco Unified Communications Manager and DPNSS end point 11 Diversion For diversion and re diversion from legacy to IP and IP to legacy Including diverting number required for forwarding to Voice Mail Diversion validation gets spoofed There is no Cisco Unified Communications Manager QSIG equivalent 12 ...

Страница 65: ... Cisco Unified Communications Manager should get configured to provide Dual Appearance so the telephone does not get found busy when a new call arrives The second call will not get dropped until the called party accepts or rejects it 18 Bearer service selection This gets switched off by default but can be configured if required 19 Route optimisation The Path Replacement timers on Cisco Unified Com...

Страница 66: ...ck when next used Partial support Can only be support where a single link exists between Cisco Unified Communications Manager and DPNSS end point 36 Call back messaging Some PBXs for example Mitel PBXs use this service for setting clearing Message Waiting Indicators The Cisco VG30D Voice Gateway supports this usage 37 Loop avoidance Configurable default set to 10 48 Number Presentation Restriction...

Страница 67: ...ment Originate Circuit Switched Data Calls through Digital Traffic Channels Yes All common SICs supported Able to originate Circuit Switched Data Calls through Analogue Traffic Channels No Voice band data can get carried through 3 1K Audio circuit Service Variant Comply Comment Receive Circuit Switched Data Calls through Digital Traffic Channels Yes All common SICs supported Receive Circuit Switch...

Страница 68: ...n with prior validation call No Respond correctly to an intrusion protection level request No Mandatory for full BTNR compliance Send and intrusion protection level request Yes Apply a delay time before intrusion takes place No Re ring the wanted party if it hangs up during intrusion No Default intrusion protection level assumed if signal not understood is indicated in response to intrusion level ...

Страница 69: ...diate calls through a separate channel from other DPNSS 1 PBXs Yes Process a Diversion Validation Request from other DPNSS 1 PBXs Yes Always accepted Extensions on the PBX able to request Follow Me Diversion to extensions on other DPNSS 1 PBXs No Request from the nominated extension cancellation of the Diversion immediate instruction on another DPNSS 1 PBX No Request Bypass of Diversion when it is...

Страница 70: ... on other PBXs Yes Able to instruct incoming calls to Divert Immediate to extensions on other PBXs Yes Able to process a Diversion Immediate Cancellation from other DPNSS 1 PBXs No Able to make a Diversion Validation Request to other DPNSS 1 PBXs No Service Variant Comply Comment Service Variant Comply Comment Able to act as a Transit PBX for Diverted On No Reply Calls received on a separate chann...

Страница 71: ...t Comply Comment Able to Bypass Diversion on own PBX extensions when requested by other DPNSS 1 PBXs Yes Able to inform another DPNSS 1 PBX that an incoming call has been Diverted On Busy to an extension within the PBX Yes Able to make a diverted call to another PBX when Diversion On Busy is encountered on a call between extensions on the PBX Yes Extensions on the PBX able to register a request th...

Страница 72: ...o the original call Yes Service Variant Comply Comment Able to make a diverted call through a separate channel on receipt of a Divert On No Reply instruction from a called extension on another DPNSS 1 PBX Yes Able to make a diverted call to a PBX extension on receipt of a Divert On No Reply instruction from a called extension on another DPNSS 1 PBX Yes Able to accept Diverted On No Reply calls thr...

Страница 73: ...ply to an extension within the PBX Yes Able to make a diverted call to another PBX when Diversion On No Reply is encountered on a call between extensions on the PBX Yes Extensions on the PBX able to register a request that incoming DPNSS 1 calls are Diverted On No Reply to extensions on other PBXs Yes Able to instruct incoming calls to Divert On No Reply to extensions on other PBXs Yes Able to mak...

Страница 74: ... Yes Call does not get disconnected on the QSIG PBX side Reconnect an extension which is on hold on receipt of an indication that the holding party has cleared and is being re rung Yes Call does not get disconnected on the QSIG PBX side Service Variant Comply Comment Able to request that the other party in a call be placed on hold No Service not used in QSIG local hold implemented Indicate to the ...

Страница 75: ... control Shuttle through a separate channel Yes Able as a Controlling PBX to transfer calls to extensions on other DPNSS 1 PBXs calls through separate channels Yes Able as a Controlling PBX to establish and release a Three Party Conference calls through separate channels conference bridge at the controlling PBX Yes Service Variant Comply Comment Accept a call offer request Yes Accept an offered ca...

Страница 76: ...s Requires supplementary string programming Take further action should the call offer be ignored by the wanted party for a length of time No Request conversion to executive intrusion on an offered call No Service Variant Comply Comment Send a textual display string Yes Display text received in a Textual display string Yes Service Variant Comply Comment Bearer Service Selection BSS M to request spe...

Страница 77: ...set in administration Service Variant Comply Comment Establish a Route Optimisation Call Set Up on of a Route Optimisation Request through a separate channel Yes Establish a Route Optimisation Call Set Up on of a Route Optimisation Request through the same channel No Single Channel Working not supported Service Variant Comply Comment Send a Route Optimisation Request Yes Accept and respond correct...

Страница 78: ...nsit Route Optimisation Call Set Up received on the same channel as the existing call Branching No Interchange never a branching PBX function Service Variant Comply Comment Service Variant Comply Comment Accept redirected calls from otherDPNSS1PBXs through a separate channel Yes Accept redirected calls from otherDPNSS1PBXs through the same channel No Single Channel Working not supported Service Va...

Страница 79: ...le 2 of the Compliance for SECTION 13 of BTNR 188 Yes Support Call Offer in accordance with Table 2 of the Compliance for SECTION 14 of BTNR 188 Partial But see notes on actions on receipt of call offer Support the Redirection service in accordance with Table 2 of the Compliance for SECTION 22 of BTNR 188 Yes Support Executive Intrusion in accordance with Table 2 of the Compliance for SECTION 10 o...

Страница 80: ...188 Yes Service Variant Comply Comment Service Variant Comply Comment Provide additional displays Yes Able to support the Three Party service in accordance with Table 4 of the Compliance for SECTION 13ofBTNR188 Yes Support Call Offer in accordance with Table 3 of the Compliance for SECTION 14 of BTNR 188 Yes Requires supplementary string programming Support the Redirection service in accordance wi...

Страница 81: ...SECTION 13 of BTNR 188 Yes Support Call Offer in accordance with Table 4 of the Compliance for SECTION 14 of BTNR 188 Yes Support the Redirection service in accordance with Table 4 of the Compliance for SECTION 22 of BTNR 188 Yes Support Executive Intrusion in accordance with Table 4 of the Compliance for SECTION 10 of BTNR 188 Yes Support Route Optimisation in accordance with Table 4 of the Compl...

Страница 82: ...oop avoidance Service Variant Comply Comment Able as an outgoing PBX to respond correctly when it receives a DND indication from a called extension on another PBX No Mandatory Request override of DND when it is encountered on another PBX Yes Requires supplementary string programming Service Variant Comply Comment Able to inform another PBX that an incoming call has encountered an extension with DN...

Страница 83: ...sses can be passed Service Variant Comply Comment Able to receive DPNSS 1 calls where the ISRM contains a loop avoidance string Yes Inherent DPNSS 1 capability Service Variant Comply Comment Add either decimal or binary form of subaddresses on outgoing calls Yes binary supported React to indication that the NAE has been ignored No Upper Limit imposed on subaddress length Yes limit 32 Service Varia...

Страница 84: ...9 22 Cisco VG30D Voice Gateway User Guide OL 19276 01 Chapter 9 DPNSS Compliance Tables Network Address Extension ...

Страница 85: ...cabling problems are common The section on Port Failure Alarms shows how to diagnose the majority of these alarms by using the information that is shown on the status display Power On Problems When a Cisco VG30D Voice Gateway is powered on it performs a series of self tests to ensure that the hardware is functioning correctly Normal operation of the module resumes only if all tests are successful ...

Страница 86: ...point a failing piece of equipment or cabling by deduction from local equipment and Cisco VG30D Voice Gateway alarm relay indications assuming that the IP network and its diagnostic information are outside the control of the local management system Figure 10 1 Problem Determination Flow Problems get detected initially by one or a combination of the following symptoms Problem Yes Yes Yes Yes No No ...

Страница 87: ...G30D Voice Gateway or the network beyond you can interrogate for the status of each port if management terminal access is available Otherwise examine the status indications on the Cisco VG30D Voice Gateway front panel Examine the status LEDs In the normal operational state an LED is shown for each in service port If this is not the case follow the checks that are outlined in Figure 10 2 This first...

Страница 88: ...lowed by diagnostic actions that allow the actual fault to be pinpointed more accurately After this has been achieved it should be possible for the user to attempt to correct the fault Problem Yes Yes Yes Yes Yes Yes No No No No 274468 No LEDs lit on front panel Go to Call Failures section for further diagnosis Go to Power Supply section for further details STATUS LEDs cycling and Power LED amber ...

Страница 89: ... Switch to CRAFT Mode Power ON to reset the unit The Cisco VG30D Voice Gateway will Self Test again and the terminal will display any failures If no Self Test failures exist but the Power LED remains amber check that the POST switch has not been left in the Factory setting If it has power OFF the unit switch the POST switch to POST and power ON the unit It should now pass and exit Self Test If the...

Страница 90: ...art Self Test again and request the IP addresses and sub net masks if they have not already been set After Power On Self Test runs to completion power cycle the Gateway unit Port Failure Alarm Symptoms When when a Port Failure alarm exists it is indicated by either P1 or P2 LEDs showing amber Note If both P1 and P2 LEDs show amber at the same time this indicates that an un acknowledge major alarm ...

Страница 91: ...les Hold the cables firmly and move the connectors to and fro thoroughly Then recheck as above Check that the cables are 75 ohm and not 50 ohm The centre pin diameter differs Perform local checks and ensure fault symptoms do not vary between them If they do a cable fault is indicated Layer 1 is disabled Loss of signal Layer 1 error detected other than loss of signal Alarm indication signal is not ...

Страница 92: ...Symptom Calls get dropped unexpectedly while in progress Diagnostic Action The commonest cause is transient transmission problems on the network side connections Check whether errors are occurring on either port Alternatively request that the network provider run checks on the connection Symptom Higher than expected levels of unsuccessful call attempts Diagnostic Action In a DPNSS environment some...

Страница 93: ... Call Statistics Event Reporting Each Cisco VG30D Voice Gateway maintains an internal cyclic log of significant events and can report the contents of this log to a terminal that is attached to the management port During normal operation event reporting gets disabled but when you are investigating problem conditions you can enable the event reporting function to assist in fault diagnosis Reports ma...

Страница 94: ...ast user failed to log out Retry connecting after waiting for the Non Use Timeout period to expire Potential Cause and Action Incorrect IP address entered Enter the correct IP address Confirm IP communications by pinging the unit If pings succeed activity can be seen on the Ethernet Port LEDs If the Non Use Timeout expired access the unit by using the Craft Port to confirm correct IP Addresses and...

Страница 95: ...bsent and or error messages about j script support presented Potential Cause and Action The Web browser is set to disallow javascript Change the setting in the Web browser If necessary consult your System Administrator Symptom Window selected from menu will appear probably with no content and then disappear Potential Cause and Action The browser has been set to disable pop ups The Cisco VG30D Voic...

Страница 96: ...10 12 Cisco VG30D Voice Gateway User Guide OL 19276 01 Chapter 10 Fault Determination Browser Interface Problems ...

Страница 97: ... and YELLOW must be connected to the terminal marked E or by the earth symbol or coloured GREEN or GREEN and YELLOW Step 2 The wire coloured BLUE must be connected to the terminal marked N or coloured BLACK or BLUE Step 3 The wire coloured BROWN must be connected to the terminal marked L or coloured RED or BROWN Replacing the Mains Fuse Warning For continued protection against the risk of fire and...

Страница 98: ... 75 Ohms at 2048 kbit s or Private Circuits at interfaces compatible with G 703 120 Ohms at 2048 kbit s Equipment Port Classification The ports are classified as follows Electrical Safety Compliance Complies with EN60950 1 2001 IEC60950 1 2000 AS NZS60950 2000 UL60950 1 1st edition EMC Compliance EMC complies with EN55022 1994 A1 A2 and EN55024 1998 A1 A2 Earthing Cable The units must be installed...

Страница 99: ... not attempt to open this device Caution Risk of explosion if battery is replaced with incorrect type Dispose of used batteries according to instructions Do not dispose of in fire Flammability Flammability meets the requirements of EN 60950 1 2001 IEC60950 1 2001 AS NZS60950 2000 andUL60950 1 1st edition CE Mark To meet the essential requirements of the R TTE Directive 1999 5 EC the following decl...

Страница 100: ...ing electrical business equipment Special National Conditions Norway The local distributor of the Cisco VG30D Voice Gateway in Norway must attach a self adhesive label placed just above the fuse rating which is situated above the mains inlet filter This label displays the following text in Norwegian Apparatet ma kun tilkoples jordet stikkontakt Spain The local distributor of the Cisco VG30D Voice ...

Страница 101: ...9276 01 Appendix A Approvals Safety Instructions and Statutory Information Special National Conditions Denmark The local distributor of the Cisco VG30D Voice Gateway in Denmark must ensure that the power supply cord is provided with a moulded plug ...

Страница 102: ...A 6 Cisco VG30D Voice Gateway User Guide OL 19276 01 Appendix A Approvals Safety Instructions and Statutory Information Special National Conditions ...

Страница 103: ...ogy Equipment Safety Part 1 General Requirements 6 EMC Europe EN55022 1994 inc Amendment 1 1995 and Amendment 2 1997 Information Technology Equipment Radio Disturbance Characteristics Limits and methods of measurement 7 EMC Europe EN55024 1998 inc Amendment 1 1995 and Amendment 2 2003 Information Technology Equipment Immunity Characteristics Limits and Methods of Measurement 8 EMC Europe ETS 300 3...

Страница 104: ... 4 ETS 300 046 IEC 950 including amendment 4 TS001 AS NZS 3260 including amendment 4 RFI Emissions Class A EN 50082 1 EN 55022 CISPR22 AS NZS 3548 RFI Immunity Designed to meet EN55024 7 Height 1U 44 45 mm Width 439 mm Depth 260 mm Chassis Plated pressed steel Front Panel Plated pressed steel with paint finish Weight 2 6 kg 4 kg fully packaged Cooling Side to side forced air Mounting 19 inch rack ...

Страница 105: ...al Universal Input Power Supply Unit Primary Rate Interfaces 2 Connectors RJ 45 120 ohm or BNC 75 ohm Line Interface CCITT G 703 G 704 G 732 2 048Mbit s 120 ohm balanced or 75 ohm unbalanced Line Encoding HDB3 clear channel capability Frame Structure CCITT G 704 at 2 048Mbit s CRC 4 multiframe mode Sub equipped channel configurations Fully configurable in DPNSS Frame loss alignment CCITT G 706 at ...

Страница 106: ...Gateway User Guide OL 19276 01 Appendix B References and Technical Specifications Technical Specifications Management Interface Web Browser Microsoft Internet Explorer 5 0 or later Netscape 6 0 or later Firefox 1 5 or later ...

Страница 107: ...Pin 2 TxD Pin 3 RxD Pin 6 RxD Connector Weidmüller BL5 08 Orange 3 way connector with terminal screws Pin 1 Normally Open NO left pin when looking at the rear panel Pin 2 Common Pin 3 Normally Closed NC Maximum voltage current 60V at 500mA over the operating ambient temperature range V 24 V 28 RS232 Connector 9 pin female sub miniature D connector Pin 2 TxD Pin 3 RxD Pin 5 GND ...

Страница 108: ...uration Interactive ASCII menu text interface Management Protocol Structured ASCII command response interface V 24 V 28 RS232 Connector 9 pin female sub miniature D connector Pin 2 TxD Pin 3 RxD Pin 5 GND Modem Control None Flow Control XON XOFF Speed 38400 bit s Characteristics 8 bits no parity asynchronous 1 stop bit Configuration Interactive ASCII menu text interface Management Protocol Structu...

Страница 109: ... to set up a New Management IP Address when the unit cannot be accessed by using the web browser based Gateway Management Interface Note Although Craft Port facilities are available with the unit in normal operation the functions are service affecting Take the Cisco VG30D Voice Gateway out of service before accessing these Craft Port facilities Access You can access the Craft Port by using a dumb ...

Страница 110: ...D 2 Cisco VG30D Voice Gateway User Guide OL 19276 01 Appendix D Craft Port Management Craft Port Functionality Operation ...

Страница 111: ...his is best achieved by restoring a configuration backup file Be aware that configuration backup files are software version specific To restore the configuration of the failed Cisco VG30D Voice Gateway unit to the replacement unit the replacement unit must first be loaded with the same software version as the failed unit If the replacement Cisco VG30D Voice Gateway is at a different software level...

Страница 112: ...E 2 Cisco VG30D Voice Gateway User Guide OL 19276 01 Appendix E Useful Information Maintenance Replacement ...

Страница 113: ...dard Code for Information Interchange B BTNR British Telecommunications Network Requirement C CELP Code Excited Linear Prediction CLC Calling Called Line Category CLI Calling Line Identifier Codec Coder Decoder D DASS2 Digital Access Signalling System Number 2 The current version of the DASS protocol Often just referred to as DASS DiffServ Differentiated Services DPNSS Digital Private Network Sign...

Страница 114: ...nts at a very low bit rate as part of the H 324 family of standards G 729a Describes CELP compression where voice is coded into 8 Kbit s streams There are two variations of this standard G 729 and G 729 Annex A that differ mainly in computational complexity both provide speech quality similar to 32Kbit s ADPCM and are described in the ITU T standard in its G series recommendations H H 225 An ITU s...

Страница 115: ...trol Unit MIB Management Information Base N NFAS Non Facility Associated Signalling NMS Network Management System NTP Network Time Protocol NVRAM Non Volatile Random Access Memory O OLI Originating Line Indicator ITU T CCS 7 P PAP Password Authentication Protocol PAMS Perceptual Analysis Measurement System PHB Per Hop Behaviour PBX Private Branch Exchange PC Personal Computer POST Power On Self Te...

Страница 116: ...g QOS Quality of Service R RADIUS Remote Authentication Dial In User Service RFC 2865 RAI Remote Alarm Indication An indication in the channel framing information on a Primary Rate Interface showing that the equipment signalling the condition detects a problem in the link or attached equipment RAS Registration Admission and Status RS 232 Recommended Standard 232 computer serial interface IEEE RTCP...

Страница 117: ...Glossary GL 5 Cisco VG30D Voice Gateway User Guide OL 19276 01 U UDP User Datagram Protocol V VAD Voice Active Detector VPN Virtual Private Network ...

Страница 118: ...Glossary GL 6 Cisco VG30D Voice Gateway User Guide OL 19276 01 ...

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