Contents
Cisco Small Business IP Phone SPA9XX User Guide
2
Entering Numbers and Text in Fields
37
Using Phone Hardware and Accessories
38
Using the Speakerphone
38
Using Headsets
38
Connecting the Headset
38
Using the Headset with Your IP Phone
39
Switching Between the Handset/Headset/Speakerphone
During a Call
39
Sending Audio to the Phone Speaker
39
Choosing Your Preferred Audio Device
40
Adjusting Call Volume and Muting
40
Adjusting Call Volume
40
Using Mute
40
Placing or Answering a Call
41
Using Dial Assistance
41
Putting a Call on Hold
42
Resuming a Call
42
Ending a Call
42
Transferring Calls
42
Performing an Attended Transfer
43
Performing an Unattended (Blind) Transfer
43
Redialing
44
Viewing and Returning Missed Calls
44
Turning the Missed Calls Shortcut On and Off
45
Forwarding Calls
45
Forwarding Calls to a Single Number
46
Forwarding Calls When Your Phone is Busy
46
Forwarding Calls When You Don’t Answer the Phone
47
Delaying Call Forwarding When You Don’t Answer the Phone
47
Stopping Call Forwarding
47
Changing the Call Forwarding Delay
48