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Troubleshooting

Cisco Small Business WRP400 Administration Guide

167

D

Q.

How do I access the WRP400 if I forget my password?

By default, the User and Admin accounts have no password. If the ITSP set the
password for either account and you do not know what it is, you need to contact
the ITSP. If the password for the user account was configured after you received
the WRP400, you can reset the device to the user factory default, which preserves
any provisioning completed by the ITSP. If the Admin account needs to be reset,
you have to perform a full factory reset, which also erases any provisioning.

To reset the WRP400 to the factory defaults, perform the following steps:

1. Connect an analog phone to the WRP400 and access the IVR by pressing ****.

2. Press the appropriate code to reset the unit:

•

Press 877778# to reset the unit to the defaults as it shipped from the
ITSP. This will reset the User account password to the default of blank.

•

Press 73738# to perform a full reset of unit to the factory default settings.
The Admin account password will be reset to the default of blank.

3. Press 1 to confirm the operation, or press * to cancel the operation.

4. Login to the unit using the User or Admin account without a password and

reconfigure the unit as necessary.

Q.

The WRP400 is behind a NAT device or firewall and I’m unable to make a

call or I’m only receiving a one-way connection. What should I do?

Complete the following steps.

1. Configure your router to port forward “TCP port 80" to the IP address of the

WRP400. You should use a static IP address. (For help with port forwarding,
consult the documentation for the NAT device or firewall.)

2. On the Line tab of the Configuration Utility, change the value of

Nat Mapping

Enable

to

yes

. On the SIP tab; change

Substitute VIA Addr

to

yes

, and the

EXT

IP

parameter to the IP address of your router.

3. Make sure you are not blocking the UDP PORT 5060,5061 and port for UDP

packets in the range of 16384-16482. Also, disable “SPI” if this feature is
provided by your firewall. Identify the SIP server to which the WRP400 is
registering, if it supports NAT, using the

Outbound Proxy

parameter.

4. Add a STUN server to allow traversal of UDP packets through the NAT device.

On the SIP tab of the Configuration Utility, set

STUN Enable

to

yes

, and enter the

IP address of the STUN server in

STUN Server

.

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Содержание Small Business WRP400

Страница 1: ...Cisco Small Business Pro WRP400 Wireless G Broadband Router with 2 Phone Ports and Built In Analog Telephone Adapter ADMINISTRATION GUIDE ...

Страница 2: ...llaboration Without Limitation EtherFast EtherSwitch Event Center Fast Step Follow Me Browsing FormShare GigaDrive HomeLink Internet Quotient IOS iPhone iQuick Study IronPort the IronPort logo LightStream Linksys MediaTone MeetingPlace MeetingPlace Chime Sound MGX Networkers Networking Academy Network Registrar PCNow PIX PowerPanels ProConnect ScriptShare SenderBase SMARTnet Spectrum Expert StackW...

Страница 3: ...dth for Voice Deployments 12 NAT Mapping for Voice over IP Deployments 14 Local Area Network Design for Voice Deployments 14 WRP400 Maintenance Operations 15 Remote Provisioning 17 Upgrade URL 17 Resync URL 18 Reboot URL 19 Configuration Profile 19 Chapter 2 Configuring Your System for ITSP Interoperability 21 Configuring NAT Mapping 21 Configuring NAT Mapping with a Static IP Address 21 Configuri...

Страница 4: ... and Comfort Noise Generation 41 Configuring Dial Plans 42 About Dial Plans 42 Editing Dial Plans 50 Secure Call Implementation 52 Enabling Secure Calls 52 Secure Call Details 53 Using a Mini Certificate 54 Generating a Mini Certificate 55 Appendix A Advanced Voice Fields 57 Info page 57 System page 61 SIP page 62 Regional page 72 Line page 92 User page 111 Appendix B Data Fields 117 Setup 117 Set...

Страница 5: ... Internet Access 138 Applications and Gaming 139 Applications and Gaming Single Port Forwarding 139 Applications and Gaming Port Range Forwarding 139 Applications Gaming Port Range Triggering 141 Applications Gaming DMZ 141 Applications and Gaming QoS Quality of Service 141 Administration 143 Administration Management 143 Administration Log 146 Administration Diagnostics 147 Administration Factory...

Страница 6: ...Cisco Small Business WRP400 ATA Administration Guide iv Contents Appendix E Environmental Specifications for the WRP400 169 Appendix F Where to Go From Here 170 ...

Страница 7: ...offers the benefits of five devices in one 1 Router The WRP400 is a broadband router with a robust security firewall to protect your network 2 Switch The WRP400 includes a built in 4 port full duplex 10 100 Ethernet switch to connect computers printers and other equipment directly or to attach additional hubs and switches Advanced Quality of Service functionality ensures that you can prioritize tr...

Страница 8: ...ous Internet service by providing automatic failover to the mobile network when the primary Internet connection is unavailable For the latest copy of the USB Modem Compatibility List visit the following URL www cisco com en US products ps10028 index html NOTE Because this device has many unique functions the administrative tasks for the WRP400 may be different from corresponding tasks on other Cis...

Страница 9: ...and the Service Provider network NOTE The WRP400 may be configured as an edge device or can be connected to another device that provides access to the Service Provider network The WRP400 connects the computers to the Internet Computers may be connected by network cables or may operate wirelessly All computers have access to the printer on the local network An analog phone and a fax machine are con...

Страница 10: ...ess NOTE The WRP400 may be configured as an edge device or can be connected to another device that provides access to the Service Provider network In the private network a computer is connected to the WRP400 by an Ethernet cable The manager also has a laptop computer that can be used wirelessly from anywhere on the premises using the main wireless Internet Access Device Wireless Guest Network Pers...

Страница 11: ...r or the telephone service Deploying the WRP400 with Mobile Broadband When a compatible mobile broadband modem is connected to the USB port the WRP400 can connect to a mobile broadband network The mobile network can be the primary network or can serve as a backup network to ensure continuous Internet connectivity Consider the two scenarios illustrated below Mobile Office Using the Mobile Network f...

Страница 12: ...page 7 However this business has the added benefit of using the mobile broadband network as a backup network to ensure continuous Internet connectivity In the event that the Internet connection fails the WRP400 fails over to the configured mobile network When the Internet connection becomes available the WRP400 recovers the connection Personal computer WRP400 Laptop computer Analog phone Fax Print...

Страница 13: ...res AC power The WRP400 requires power and Ethernet switches optional require power Some analog telephones require AC power Ethernet cabling If an Internet access device is present you will need to connect it to the WRP400 with an Ethernet cable You also will need Ethernet cable for any devices that do not have wireless connectivity It is recommended that Ethernet cables are UTP Cat5e or better PS...

Страница 14: ...it is generally recommended that you use broadband access with a Service Level Agreement that provides quality of service If there is not a Service Level Agreement with regard to the broadband connection quality of service the downstream audio quality may be affected negatively under heavy load conditions bandwidth utilization beyond 80 To eliminate or minimize this effect Cisco recommends one of ...

Страница 15: ...helps ensure good voice quality NOTE Some ITSP SIP trunk services limit the maximum number of simultaneous calls Please check with your Service Provider to understand the maximum number of simultaneous calls each SIP trunk supports The following table provides the approximate bandwidth budget for different codecs For more information about bandwidth calculation refer to the following web sites www...

Страница 16: ...Provider is providing the edge device check with your provider to determine if the router has a SIP ALG Configure NAT mapping with the EXT IP setting This option requires that you have 1 a static external public IP address from your Internet Service Provider and 2 an edge device with a symmetric NAT mechanism If the WRP400 is the edge device the second requirement is met For more information about...

Страница 17: ...ng settings are recommended Enable Port Fast and Spanning Tree Protocol on the ports to which your voice devices are connected The Cisco phones are capable of rebooting in a few seconds and will attempt to locate network services while a switch port is being blocked by STP after it senses a device reboot Enabling Port Fast means that the network will be available to the phones when needed If the s...

Страница 18: ...r DHCP servers on your network you can enable the DHCP server option to allow your WRP400 to assign IP addresses to connected devices automatically This setting is on the Setup tab Basic Setup page DHCP Server Setting section System Logging If you wish to enable system logging be aware that there are two sets of system logs one for the data router functions and another for the voice functions Data...

Страница 19: ...r secure provisioning and remote upgrade Provisioning is achieved through configuration profiles transferred to the device via TFTP HTTP or HTTPS To configure Provisioning go to the Provisioning tab in the Configuration Utility NOTE For complete details see the Provisioning Guide at the following URL www cisco com en US docs voice_ip_comm csbpvga ata provisioning guide Cisco_Small_Business_IP_Tele...

Страница 20: ...l configuration state to a remote profile periodically and on power up The automatic resyncs are controlled by configuring the desired profile URL into the device The Resync URL lets you force the WRP400 to do a resync to a profile specified in the URL which can identify either a TFTP HTTP or HTTPS server The syntax of the Resync URL is as follows http WRP400_ip_address admin resync protocol serve...

Страница 21: ...meters and data parameters is that you can deploy the common data parameters to all of your customer sites and deploy the custom voice parameters to each site individually Data router parameters Use the XML format only as described in the Provisioning Guide Binary files are not supported for the configuration of data router parameters For more information about the data parameters see Appendix B D...

Страница 22: ...nformation see Appendix C WRP400 Provisioning Reference Binary Format Binary format profiles contain voice parameter values and user access permissions for the parameters By convention the profile uses the extension cfg for example spa2102 cfg The Profile Compiler SPC tool compiles a plain text file containing parameter value pairs into a properly formatted and encrypted cfg file The syntax of the...

Страница 23: ...gh a Session Border Controller and your edge device is not a SIP ALG router you can address this issue through one of the following methods Configuring NAT Mapping with a Static IP Address on page 21 Configuring NAT Mapping with STUN on page 23 Configuring NAT Mapping with a Static IP Address This option can be used if the following requirements are met You must have a static external public IP ad...

Страница 24: ... the administrative login provided by the Service Provider The default username and password are both admin STEP 2 Under the Voice menu click SIP STEP 3 In the NAT Support Parameters section enter the following settings Handle VIA received Insert VIA received Substitute VIA Addr Choose yes Handle VIA rport Insert VIA rport Send Resp To Src Port Choose yes EXT IP Enter the public IP address that wa...

Страница 25: ...n asymmetric NAT mechanism If the WRP400 is the edge device this requirement is not met For more information see Determining Whether the Router Uses Symmetric or Asymmetric NAT on page 25 If the WRP400 is connected to an Ethernet switch the switch must be configured to enable Spanning Tree Protocol and Port Fast on the port to which the WRP400 is connected NOTE Use NAT mapping only if the ITSP net...

Страница 26: ... your STUN server Voice tab SIP NAT Support Parameters STEP 4 Under the Voice menu click Line 1 or Line 2 to choose the line interface that you want to modify STEP 5 In the NAT Settings section enter the following settings NAT Mapping Enable Choose yes NAT Keep Alive Enable Choose yes optional Voice tab Line N NAT Settings NOTE Your ITSP may require the WRP400 to send NAT keep alive messages to ke...

Страница 27: ...nt from the same source IP address and port to a different destination then a different IP address and port number combination is used This method is restrictive because an external host can send a packet to a particular port on the internal host only if the internal host first sent a packet from that port to the external host NOTE This procedure assumes that a syslog server is configured and is r...

Страница 28: ...click Line 1 or Line 2 to choose the line interface that you want to modify b In the SIP Settings section choose full from the SIP Debug Option field STEP 6 Click Save Settings STEP 7 View the syslog messages to determine whether your network uses symmetric NAT Look for a warning header in the REGISTER messages such as Warning 399 spa Full Cone NAT Detected Firewalls and SIP To enable SIP requests...

Страница 29: ...exists on your firewall Configuring SIP Timer Values The default timer values should be adequate in most circumstances However you can adjust the SIP timer values as needed to ensure interoperability with your ISTP For example if SIP requests are returned with an invalid certificate message you may need to enter a longer SIP T1 retry value For more information see SIP Timer Values sec section on p...

Страница 30: ...mentation on page 52 Understanding Analog Telephone Adapter Operations The WRP400 is equipped with a built in Analog Telephone Adapter ATA An ATA is an intelligent low density Voice over IP VoIP gateway that enables carrier class residential and business IP Telephony services delivered over broadband or high speed Internet connections Users can access Internet phone services using standard analog ...

Страница 31: ...stom provisioned within a wide range of configuration parameters The following sections describe the factors that contribute to voice quality Supported Codecs on page 29 SIP Proxy Redundancy on page 30 Other ATA Software Features on page 31 Supported Codecs The WRP400 supports the following codecs G 711u configured by default and G 711a G 711 A law and mμ law are very low complexity codecs that su...

Страница 32: ...elephony deployments all calls are established through a SIP proxy server An average SIP proxy server may handle thousands of subscribers It is important that a backup server be available so that an active server can be temporarily switched out for maintenance The WRP400 supports the use of backup SIP proxy servers via DNS SRV so that service disruption should be nearly eliminated A relatively sim...

Страница 33: ...rough In addition out of band DTMF Tx is disabled during modem or fax pass through Adaptive Jitter Buffer The WRP400 can buffer incoming voice packets to minimize out of order packet arrival This process is known as jitter buffering The jitter buffer size proactively adjusts or adapts in size depending on changing network conditions The WRP400 has a Network Jitter Level control setting for each li...

Страница 34: ...configured in the DTMF Tx Mode parameter found in the Line tabs See the Advanced Voice Fields on page 57 Call Progress Tone Generation The WRP400 has configurable call progress tones Call progress tones are generated locally on the WRP400 so an end user is advised of status such as ringback Parameters for each type of tone for instance a dial tone played back to an end user may include frequency a...

Страница 35: ...llowed for detection of a hook flash using the Hook Flash Timer parameter on the Regional tab of the Configuration Utility See Advanced Voice Fields on page 57 Configurable Dial Plan with Interdigit Timers The WRP400 has three configurable interdigit timers Initial timeout T Signals that the handset is off the hook and that no digit has been pressed yet Long timeout L Signals the end of a dial str...

Страница 36: ... PSTN Line tabs See Advanced Voice Fields on page 57 Syslog and Debug Server Records Syslog and Debug Sever Records log more details than Report Generation and Event Logging Using the configuration parameters the WRP400 allows you to select which type of activity events should be logged Syslog and Debug Server allow the information captured to be sent to a Syslog Server Syslog and Debug Server Rec...

Страница 37: ...Configuration Utility choose Voice Admin Login If prompted enter the administrative login provided by the Service Provider The default username and password are both admin rovided by your Service Provider STEP 2 Under the Voice menu click Line 1 or Line 2 to choose the line interface that you want to modify STEP 3 In the Proxy and Registration section enter the Proxy STEP 4 In the Subscriber Infor...

Страница 38: ...u configured Verify that the line is registered Refer to the following example Use an external phone to place an inbound call to the telephone number that was assigned by your ITSP Assuming that you have left the default settings in place the phone should ring and you can pick up the phone to get two way audio If the line is not registered you may need to refresh the browser several times because ...

Страница 39: ...er DTAS and no polarity reversal and before first ring ETSI DTMF With PR CID only DTMF sent after polarity reversal and DTAS and before first ring ETSI DTMF After Ring CID only DTMF sent after first ring no polarity reversal or DTAS ETSI FSK CID CIDCW and VMWI FSK sent after DTAS but no polarity reversal and before first ring Waits for ACK from CPE after DTAS for CIDCW ETSI FSK With PR UK CID CIDC...

Страница 40: ...sed CID methods Bellcore ETSI FSK and ETSI FSK With PR Off Hook Caller ID This is used to delivery caller id on incoming calls when the attached phone is off hook see the following figure This can be call waiting caller ID CIDCW or to notify the user that the far end party identity has changed or updated such as due to a call transfer This is available only for FSK based CID methods Bellcore ETSI ...

Страница 41: ...bps For T 38 allocate at least 50 kbps STEP 2 To optimize G 711 fallback fax completion rates set the following on the Line tab of your ATA device Network Jitter Buffer very high Jitter buffer adjustment disable Call Waiting no 3 Way Calling no Echo Canceller no Silence suppression no Preferred Codec G 711 Use pref codec only yes STEP 3 If you are using a Cisco media gateway for PSTN termination d...

Страница 42: ...xes complete the following steps STEP 1 Verify that your fax machine is set to a speed between 7200 and 14400 STEP 2 Send a test fax in a controlled environment between two ATAs STEP 3 Determine the success rate STEP 4 Monitor the network and record the following statistics Jitter Loss Delay STEP 5 If faxes fail consistently capture a copy of the voice settings by selecting Save As Web page comple...

Страница 43: ...ther or not speech is present If the VAD algorithm decides speech is not present the silence suppression and comfort noise generation is activated This is accomplished by removing and not transmitting the natural silence that occurs in normal two way connection The IP bandwidth is used only when someone is speaking During the silent periods of a telephone call additional bandwidth is available for...

Страница 44: ...ns on page 50 About Dial Plans This section provides information to help you understand how dial plans are implemented Refer to the following topics Digit Sequences on page 42 Digit Sequence Examples on page 44 Acceptance and Transmission the Dialed Digits on page 47 Dial Plan Timer Off Hook Timer on page 48 Interdigit Long Timer Incomplete Entry Timer on page 49 Interdigit Short Timer Complete En...

Страница 45: ...user to press 3 5 6 7 8 or period Enter a period for element repetition The dial plan accepts 0 or more entries of the digit For example 01 allows users to enter 0 01 011 0111 and so on dialed substituted Use this format to indicate that certain dialed digits are replaced by other characters when the sequence is transmitted The dialed digits can be zero or more characters EXAMPLE 1 8 1650 xxxxxxx ...

Страница 46: ...ser dial any three digit number that starts with the digits 1 through 8 If your system uses four digit extensions you would instead enter the following string 1 8 xxx comma Enter a comma between digits to play an outside line dial tone after a user entered sequence EXAMPLE 9 1xxxxxxxxxx An outside line dial tone is sounded after the user presses 9 and the tone continues until the user presses 1 ex...

Страница 47: ...ugh 9 The system automatically inserts the 1 prefix before transmitting the number to the carrier Local dialing with an automatically inserted 3 digit area code EXAMPLE 1 8 xx 9 xxxxxxx 9 1 2 9 xxxxxxxxx 8 1212 xxxxxxx 9 1 2 9 xxxxxxxxx 9 1 900 xxxxxxx 9 011xxxxxx 0 49 11 8 1212 xxxxxxx This is example is useful where a local area code is required by the carrier but the majority of calls go to one...

Страница 48: ... digits 1900 the call is rejected U S international dialing EXAMPLE 1 8 xx 9 xxxxxxx 9 1 2 9 xxxxxxxxx 8 1212 xxxxxxx 9 1 2 9 xxxxxxxxx 9 1 900 xxxxxxx 9 011xxxxxx 0 49 11 9 011xxxxxx After the user presses 9 an external dial tone sounds The user can enter any number that starts with 011 as in an international call from the U S Informational numbers EXAMPLE 1 8 xx 9 xxxxxxx 9 1 2 9 xxxxxxxxx 8 121...

Страница 49: ...ected The dialed digits exactly match one sequence in the dial plan If the sequence is allowed by the dial plan the number is accepted and is transmitted according to the dial plan If the sequence is blocked by the dial plan the number is rejected A timeout occurs The number is rejected if the dialed digits are not matched to a digit sequence in the dial plan within the time specified by the appli...

Страница 50: ...a reorder fast busy tone after the specified number of seconds Examples for the Dial Plan Timer Allow more time for users to start dialing after taking a phone off hook EXAMPLE P9 9 8 1408 2 9 xxxxxx 9 8 1 2 9 xxxxxxxxx 9 8 011xx 9 8 xx 1 8 xx P9 After taking a phone off hook a user has 9 seconds to begin dialing If no digits are pressed within 9 seconds the user hears a reorder fast busy tone By ...

Страница 51: ...if no number is entered after L the default timer of 5 seconds applies Note that the timer sequence appears to the left of the initial parenthesis for the dial plan Example for the Interdigit Long Timer EXAMPLE L 15 9 8 1408 2 9 xxxxxx 9 8 1 2 9 xxxxxxxxx 9 8 011xx 9 8 xx 1 8 xx L 15 This dial plan allows the user to pause for up to 15 seconds between digits before the Interdigit Long Timer expire...

Страница 52: ... digits before the Interdigit Short Timer expires This setting is especially helpful to users such as sales people who are reading the numbers from business cards and other printed materials while dialing Set an instant timer for a particular sequence within the dial plan EXAMPLE 9 8 1408 2 9 xxxxxx 9 8 1 2 9 xxxxxxxxxS0 9 8 011xx 9 8 xx 1 8 xx 9 8 1 2 9 xxxxxxxxxS0 With the timer set to 0 the cal...

Страница 53: ...edure to reset the default timer settings for all calls NOTE If you need to edit a timer setting only for a particular digit sequence or type of call you can edit the dial plan See About Dial Plans on page 42 STEP 1 Start Internet Explorer connect to the Configuration Utility choose Voice Admin Login If prompted enter the administrative login provided by the Service Provider The default username a...

Страница 54: ... second stage starts after the call is established in the normal way with both sides ready to stream RTP packets In the second stage the two parties exchange information to determine if the current call can switch over to the secure mode The information is transported by base64 encoding embedded in the message body of SIP INFO requests and responses using a proprietary format If the second stage i...

Страница 55: ...depends on whether the caller has security enabled or not The WRP400 will not switch to secure mode if the CID of the called party from its Mini Certificate does not agree with the user id used in making the outbound call The WRP400 performs this check after receiving the Mini Certificate of the called party Secure Call Details Looking at the second stage of setting up a secure call in greater det...

Страница 56: ...dministrator must provision each subscriber of the secure call service with an MC and the corresponding 512 bit private key The MC is signed with a 1024 bit private key of the service provider which acts as the CA of the MC The 1024 bit public key of the CA signing the MC must also be provisioned for each subscriber The CA public key is used to verify the MC received from the other end If the MC i...

Страница 57: ...for signing verifying the MC such as the following 9CC9aYU1X5lJuU EBZmi3AmcqE9U1LxEOGwopaGyGOh3VyhKgi6JaVtQZt87PiJINKW8XQj3B9Qq e3VgYxWCQNa335YCnDsenASeBxuMIEaBCYd1l1fVEodJZOGwXwfAde0MhcbD0kj7LVlzcsTyk2TZ YTccnZ75TuTjj13qvYs 5nEtOrkCa84 mEwl3D9tSvVLyliwQ u Hd C8u5SNk7hsAUZaA9TqH8Iw0J IqSrsf6scsmundY5j7Z5mK5J9uBxSB8t8vamFGD0pF4zhNtbrVvIXKI9kmp4vph1C5jzO9gDfs3M F zjyYrVUFdM pXtDBxmM fGUfrpAuXb7 k us...

Страница 58: ...vVMF3Rw4pPXL7lAgIagMpbLSAG2 YlSqt198Cp9rP xMGFfoPmDKGx6JFtkQ5sxLcuwgxpxpxkeXvpZKlYlpsb28L4Rhg5qZA Gqj1hDFCmG6dffZ9SJhx ES767G0JIS N8lQBLr0AuemotknSjjjOy8c 1lTCd2t44Mh0vmwNg4fDck2YdmTMBR516xJt4 uQ LJQlni2kwqlm7scDvll5k232EvvvVtCK0AYa4eWd6fQOpiESCO9CC9aYU1X5lJuU EBZmi3AmcqE 9U1LxEOGwopaGyGOh3VyhKgi6JaVtQZt87PiJINKW8XQj3B9Qqe3VgYxWCQNa335YCnDsenASeBx uMIEaBCYd1l1fVEodJZOGwXwfAde0MhcbD0kj7LVlzcsTyk2TZ...

Страница 59: ...fter you click the Voice tab you can choose the following pages Info page on page 57 System page on page 61 SIP page on page 62 Regional page on page 72 Line page on page 92 User page on page111 Info page You can use the Voice tab Info page to view information about the WRP400 This page includes the following sections Product Information section on page 58 System Status section on page 58 Line Sta...

Страница 60: ...r provisioning If the unit has already retrieved its customized profile this field displays the name of the company that provisioned the unit Current Time Current date and time of the system for example 10 3 2003 16 43 00 Elapsed Time Total time elapsed since the last reboot of the system for example 25 days and 18 12 36 RTP Packets Sent Total number of RTP packets sent including redundant packets...

Страница 61: ...s or No The value automatically is set to Yes when a message is received You also can clear or set the flag manually Setting this value to Yes can activate stutter tone and VMWI signal This parameter is stored in long term memory and survives after reboot or power cycle Call Back Active Indicates whether a call back request is in progress Options are either Yes or No Last Called Number The last nu...

Страница 62: ...ded to PSTN number Line 1 To PSTN Gateway Line 1 Fallback To PSTN Gateway Call 1 and 2 Remote Hold Indicates whether the far end has placed the call on hold Call 1 and 2 Callback Indicates whether the call was triggered by a call back request Call 1 and 2 Peer Name Name of the internal phone Call 1 and 2 Peer Phone Phone number of the internal phone Call 1 and 2 Call Duration Duration of the call ...

Страница 63: ...ackets lost Call 1 and 2 Packet Error Number of invalid packets received Call 1 and 2 Mapped RTP Port The port mapped for Real Time Protocol traffic for Call 1 2 Call 1 and 2 Media Loopback Media loopback is used to quantitatively and qualitatively measure the voice quality experienced by the end user Restricted Access Domains This feature is used when implementing software customization Enable We...

Страница 64: ...Parameters section section on page 67 SDP Payload Types section section on page 69 NAT Support Parameters section section on page 70 Syslog Server Specifies the IP address of the syslog server Debug Server Specifies the IP address of the debug server which logs debug information The level of detailed output depends on the debug level parameter setting Debug Level Determines the level of debug info...

Страница 65: ...ed in responses to inbound responses The default is VERSION SIP Reg User Agent Name User Agent name to be used in a REGISTER request If this value is not specified the SIP User Agent Name parameter is also used for the REGISTER request The default is blank SIP Accept Language Accept Language header used There is no default this indicates the WRP400 does not include this header If empty the header ...

Страница 66: ...he default is no Escape Display Name Lets you keep the Display Name private Select yes if you want the WRP400 to enclose the string configured in the Display Name in a pair of double quotes for outbound SIP messages Any occurrences of or in the string is escaped with and inside the pair of double quotes Otherwise select no The default is no RFC 2543 Call Hold Configures the type of call hold a sen...

Страница 67: ...hich can range from 0 to 64 seconds The default is 32 SIP Timer F Non INVITE time out value which can range from 0 to 64 seconds The default is 32 SIP Timer H INVITE final response time out value which can range from 0 to 64 seconds The default is 32 SIP Timer D ACK hang around time which can range from 0 to 64 seconds The default is 32 SIP Timer J Non INVITE response hang around time which can ra...

Страница 68: ...ngth of time before retrying If this interval is 0 the WRP400 stops trying This value should be much larger than the Reg Retry Intvl value which should not be 0 The default is 1200 Reg Retry Random Delay Random delay range in seconds to add to Register Retry Intvl when retrying REGISTER after a failure The default is 0 which disables this feature Reg Retry Long Random Delay Random delay range in s...

Страница 69: ...IP response status code to INVITE on which to play the SIT3 Tone SIT4 RSC SIP response status code to INVITE on which to play the SIT4 Tone Try Backup RSC SIP response code that retries a backup server for the current request Retry Reg RSC Interval to wait before the WRP400 retries registration after failing during the last registration The default is 30 RTP Port Min Minimum port number for RTP tr...

Страница 70: ...Proxy NAME is set to Display Name or Anonymous if user blocks caller ID and TOOL is set to the Vendor Hardware platform software version such as Cisco wrp400 1 0 31 b The NTP timestamp used in the SR is a snapshot of the WRP400 s local time not the time reported by an NTP server If the WRP400 receives a RR from the peer it attempts to compute the round trip delay and show it as the Call Round Trip...

Страница 71: ... Payload G 726 24 dynamic payload type The valid range is 96 127 The default is 97 G726r32 Dynamic Payload G726r32 dynamic payload type The default is 2 G726r40 Dynamic Payload G 726 40 dynamic payload type The valid range is 96 127 The default is 96 G729b Dynamic Payload G 729b dynamic payload type The valid range is 96 127 The default is 99 NSE Codec Name NSE codec name used in SDP The default i...

Страница 72: ...ab G723 Codec Name G 723 codec name used in SDP The default is G723 EncapRTP Codec Name EncapRTP codec name used in SDP The default is EncapRTP Handle VIA received If you select yes the WRP400 processes the received parameter in the VIA header this value is inserted by the server in a response to anyone of its requests If you select no the parameter is ignored Select yes or no from the drop down m...

Страница 73: ... default is no Send Resp To Src Port Sends responses to the request source port instead of the VIA sent by port Select yes or no from the drop down menu The default is no STUN Enable Enables the use of STUN to discover NAT mapping Select yes or no from the drop down menu The default is no STUN Test Enable If the STUN Enable feature is enabled and a valid STUN server is available the WRP400 can per...

Страница 74: ...00 in all outgoing SIP messages If 0 0 0 0 is specified no IP address substitution is performed If this parameter is specified the WRP400 assumes this IP address when generating SIP messages and SDP if NAT Mapping is enabled for that line However the results of STUN and VIA received parameter processing if available supersede this statically configured value NOTE This option requires that you have...

Страница 75: ...nal extension It is triggered by a comma character encountered in the dial plan The default is 420 19 10 0 1 Prompt Tone Prompts the user to enter a call forwarding phone number The default is 520 19 620 19 10 0 1 2 Busy Tone Played when a 486 RSC is received for an outbound call The default is 480 19 620 19 10 5 5 1 2 Reorder Tone Played when an outbound call has failed or after the far end hangs...

Страница 76: ...e Alternative to the Reorder Tone played when an error occurs as a caller makes an outbound call The RSC to trigger this tone is configurable on the SIP screen The default is 914 16 1371 16 1777 16 20 274 0 1 274 0 2 380 0 3 0 4 0 SIT3 Tone Alternative to the Reorder Tone played when an error occurs as a caller makes an outbound call The RSC to trigger this tone is configurable on the SIP screen T...

Страница 77: ...evel less than 19 dBm so it does not interfere with the conversation The default is 397 19 507 19 15 0 2 0 2 1 1 1 2 1 2 Feature Invocation Tone Played when a feature is implemented The default is 350 16 1 1 1 Ring1 Cadence Cadence script for distinctive ring 1 The default is 60 2 4 Ring2 Cadence Cadence script for distinctive ring 2 The default is 60 3 2 1 2 3 4 Ring3 Cadence Cadence script for d...

Страница 78: ...cript for distinctive CWT 2 The default is 30 1 1 1 9 7 CWT3 Cadence Cadence script for distinctive CWT 3 The default is 30 1 1 1 1 1 9 3 CWT4 Cadence Cadence script for distinctive CWT 4 The default is 30 1 1 3 1 1 9 5 CWT5 Cadence Cadence script for distinctive CWT 5 The default is 30 3 1 1 1 3 9 1 CWT6 Cadence Cadence script for distinctive CWT 6 The default is 30 3 1 3 1 1 9 1 CWT7 Cadence Cad...

Страница 79: ...T 3 for the inbound call The default is Bellcore r3 Ring4 Name Name in an INVITE s Alert Info Header to pick distinctive ring CWT 4 for the inbound call The default is Bellcore r4 Ring5 Name Name in an INVITE s Alert Info Header to pick distinctive ring CWT 5 for the inbound call The default is Bellcore r5 Ring6 Name Name in an INVITE s Alert Info Header to pick distinctive ring CWT 6 for the inbo...

Страница 80: ...ge Control Timer Values sec section Ring Waveform Waveform for the ringing signal Choices are Sinusoid or Trapezoid The default is Trapezoid Ring Frequency Frequency of the ringing signal Valid values are 10 100 Hz The default is 20 Ring Voltage Ringing voltage Choices are 60 90 V The default is 85 CWT Frequency Frequency script of the call waiting tone All distinctive CWTs are based on this tone ...

Страница 81: ...ving the first SIP 18x response before declaring the remote end is ringing If a busy response is received during this time the WRP400 still considers the call as failed and keeps on retrying The default is 0 5 VMWI Refresh Intvl Interval between VMWI refresh to the CPE The default is 0 5 Interdigit Long Timer Long timeout between entering digits when dialing The interdigit timer values are used as...

Страница 82: ...d party in other words by using the same polarity for connected and idle state and the Ccomputer feature should be used instead Without Ccomputer enabled reorder tone will is played after a configurable delay If Ccomputer is enabled dial tone will be played when tip to ring voltage is restored Resolution is 1 second The default is 2 Ccomputer Duration Duration in seconds for which the tip to ring ...

Страница 83: ...rds busy calls to the extension specified after the activation code The default is 90 Cfwd Busy Deact Code Cancels call forwarding of busy calls The default is 91 Cfwd No Ans Act Code Forwards no answer calls to the extension specified after the activation code The default is 92 Cfwd No Ans Deact Code Cancels call forwarding of no answer calls The default is 93 Cfwd Last Act Code Forwards the last...

Страница 84: ...all The default is 71 CW Per Call Deact Code Disables call waiting for the next call The default is 70 Block CID Act Code Blocks caller ID on all outbound calls The default is 67 Block CID Deact Code Removes caller ID blocking on all outbound calls The default is 68 Block CID Per Call Act Code Blocks caller ID on the next outbound call The default is 81 Block CID Per Call Deact Code Removes caller...

Страница 85: ...ing feature The default is 46 Speed Dial Act Code Assigns a speed dial number The default is 74 Secure All Call Act Code Makes all outbound calls secure The default is 16 Secure No Call Act Code Makes all outbound calls not secure The default is 17 Secure One Call Act Code Makes the next outbound call secure It is redundant if all outbound calls are secure by default The default is 18 Secure One C...

Страница 86: ...laces the current call on hold by Hook Flash and is listening to second dial tone Each code and the following valid target number according to current dial plan entered on the second dial tone triggers the WRP400 to perform a blind transfer to a target number that is prepended by the service code For example after the user dials 98 the WRP400 plays a special dial tone called the Prompt Tone while ...

Страница 87: ...rmal call This feature allows the proxy to process features like call forward 72 or BLock Caller ID 67 The codes should not conflict with any of the other vertical service codes internally processed by the WRP400 You can empty the corresponding code that you do not want to the WRP400 to process You can add a parameter to each code in Features Dial Services Codes to indicate what tone to play after...

Страница 88: ... this codec the preferred codec for the associated call The default is 017111 Force G711a Code Makes this codec the only codec that can be used for the associated call The default is 027111 Prefer G723 Code Makes this codec the preferred codec for the associated call The default is 01723 Force G723 Code Makes this codec the only codec that can be used for the associated call The default is 02723 P...

Страница 89: ...e Makes this codec the only codec that can be used for the associated call The default is 0272632 Prefer G726r40 Code Makes this codec the preferred codec for the associated call The default is 0172640 Force G726r40 Code Makes this codec the only codec that can be used for the associated call The default is 0272640 Prefer G729a Code Makes this codec the preferred codec for the associated call The ...

Страница 90: ...l Time HH mm Sets the local time hh stands for hours and mm stands for minutes Seconds are optional Time Zone Selects the number of hours to add to GMT to generate the local time for caller ID generation Choices are GMT 12 00 GMT 11 00 GMT GMT 01 00 GMT 02 00 GMT 13 00 The default is GMT 08 00 FXS Port Impedance Sets the electrical impedance of the FXS port Choices are 600 900 600 2 16uF 900 2 16u...

Страница 91: ...sired instead of addition The save time value is in this format HH mm ss The month value equals any value in the range 1 12 January December The day value equals any value in the range 1 31 If day is 1 it means the weekday on or before the end of the month in other words the last occurrence of weekday in that month The weekday value equals any value in the range 1 7 Monday Sunday It can also equal...

Страница 92: ...cimal places The range is 6 000 to 12 000 The Call Progress Tones and DTMF playback level are not affected by the FXS Port Output Gain parameter The default is 3 DTMF Playback Level Local DTMF playback level in dBm up to one decimal place The default is 16 0 DTMF Playback Length Local DTMF playback duration in milliseconds The default is 1 Detect ABCD To enable local detection of DTMF ABCD select ...

Страница 93: ... first ring no polarity reversal or DTAS ETSI FSK CID CIDCW and VMWI FSK sent after DTAS but no polarity reversal and before first ring Waits for ACK from CPE after DTAS for CIDCW ETSI FSK With PR UK CID CIDCW and VMWI FSK is sent after polarity reversal and DTAS and before first ring Waits for ACK from CPE after DTAS for CIDCW Polarity reversal is applied only if equipment is on hook DTMF Denmark...

Страница 94: ...ture Settings section section on page 98 Proxy and Registration section section on page 99 Subscriber Information section section on page101 Supplementary Service Subscription section section on page102 Audio Configuration section section on page104 Dial Plan section section on page109 FXS Port Polarity Configuration section section on page110 In a configuration profile the Line parameters must be...

Страница 95: ... a send only device and tells the client not to stream out audio Enter a Fully Qualified Domain Name FQDN or IP address of an RTP sink this value is used by the streaming audio server line in the SDP of its 200 response to an inbound INVITE message from a client The purpose of this parameter is to work around devices that do not play inbound RTP if the SAS line declares itself as a send only devic...

Страница 96: ...eriodically to maintain the current NAT mapping If the value is NOTIFY a NOTIFY message is sent If the value is REGISTER a REGISTER message without contact is sent The default is NOTIFY NAT Keep Alive Dest Destination that should receive NAT keep alive messages If the value is PROXY the messages are sent to the current proxy server or outbound proxy server The default is PROXY SIP ToS DiffServ Val...

Страница 97: ...opriate setting up and down up only down only or disable The default is up and down Field Description SIP Transport The TCP choice provides guaranteed delivery which assures that lost packets are retransmitted TCP also guarantees that the SIP packages are received in the same order that they were sent As a result TCP overcomes the main disadvantages of UDP In addition for security reasons most cor...

Страница 98: ...configured and the proxy does not support it it responds with the message unsupported Enter the appropriate header in the field provided SIP Remote Party ID To use the Remote Party ID header instead of the From header select yes Otherwise select no The default is yes SIP GUID The Global Unique ID is generated for each line for each device When it is enabled the WRP400 adds a GUID header in the SIP...

Страница 99: ...IP messages in full text except OPTIONS requests responses full excl NTFY Logs all SIP messages in full text except NOTIFY requests responses full excl REG Logs all SIP messages in full text except REGISTER requests responses full excl OPT NTFY REG Logs all SIP messages in full text except for OPTIONS NOTIFY and REGISTER requests responses The default is none RTP Log Intvl The interval for the RTP...

Страница 100: ...he default is 0 Refer To Target Contact To contact the refer to target select yes Otherwise select no The default is no Sticky 183 If this feature is enabled the IP telephony ignores further 180 SIP responses after receiving the first 183 SIP response for an outbound INVITE To enable this feature select yes Otherwise select no The default is no Auth INVITE When enabled authorization is required fo...

Страница 101: ...within a dialog Ignored if the parameter Use Outbound Proxy is no or the Outbound Proxy parameter is empty The default is yes Register Enable periodic registration with the Proxy parameter This parameter is ignored if Proxy is not specified The default is yes Make Call Without Reg Allow making outbound calls without successful dynamic registration by the unit If No dial tone will not play unless r...

Страница 102: ...fter it has failed over to a lower priority server This parameter is useful only if the primary and backup proxy server list is provided to the WRP400 via DNS SRV record lookup on the server name Using multiple DNS A record per server name does not allow the notion of priority and so all hosts will be considered at the same priority and the WRP400 will not attempt to fall back after a fail over Th...

Страница 103: ...number for this line Call Capacity Maximum number of calls allowed on this line interface Choices unlimited 1 2 3 25 Default is 16 Note that the the WRP400 does not distinguish between incoming and outgoing calls when talking about call capacity NOTE unlimited 16 Cfwd No Ans Delay Delay in seconds before the call forwarding of no answer calls feature is triggered The default is 20 Mini Certificate...

Страница 104: ... the WRP400 Call Waiting Serv Enable Call Waiting Service The default is yes Block CID Serv Enable Block Caller ID Service The default is yes Block ANC Serv Enable Block Anonymous Calls Service The default is yes Dist Ring Serv Enable Distinctive Ringing Service The default is yes Cfwd All Serv Enable Call Forward All Service The default is yes Cfwd Busy Serv Enable Call Forward Busy Service The d...

Страница 105: ...ree Way Conference and Attended Transfer The default is yes Three Way Conf Serv Enable Three Way Conference Service Three Way Conference is required for Attended Transfer The default is yes Attn Transfer Serv Enable Attended Call Transfer Service Three Way Conference is required for Attended Transfer The default is yes Unattn Transfer Serv Enable Unattended Blind Call Transfer Service The default ...

Страница 106: ...s important to disable the use of G 729a in order to guarantee the support of two simultaneous G 723 G 726 codec Referral Serv Enable Referral Service See the Referral Services Codes parameter for more details The default is yes Feature Dial Serv Enable Feature Dial Service See the Feature Dial Services Codes parameter for more details The default is yes Service Announcement Serv Enable Service An...

Страница 107: ...ansmitted select yes Otherwise select no The default is no Silence Threshold Select the appropriate setting for the threshold high medium or low The default is medium G729a Enable To enable the use of the G 729a codec at 8 kbps select yes Otherwise select no The default is yes Echo Canc Enable To enable the use of the echo canceller select yes Otherwise select no The default is yes G723 Enable To ...

Страница 108: ...ling Tone CNG select yes Otherwise select no The default is yes G726 40 Enable To enable the use of the G 726 codec at 40 kbps select yes Otherwise select no The default is yes FAX Passthru Codec Select the codec for fax passthrough G711u or G711a The default is G711u DTMF Process INFO To use the DTMF process info feature select yes Otherwise select no The default is yes FAX Codec Symmetric To for...

Страница 109: ...o 50 ms DTMF Tx Strict Hold Off Time This parameter is in effect only when DTMF Tx Mode is set to strict and when DTMF Tx Method is set to out of band i e either AVT or SIP INFO If a user inadvertently sets the value to less than the default value the system checks and reverts to the default value There is no max limit on what the user can set of this parameter A larger value will reduce the chanc...

Страница 110: ...at with each packet Choose 0 for no payload redundancy The higher the number the larger the packet size and the more bandwidth consumed The default is 1 Fax Tone Detect Mode If you want the Gateway to detect the fax tone whether the Gateway is a caller or callee then select caller or callee If you want the Gateway to detect the fax tone only if the Gateway is the caller then select caller only If ...

Страница 111: ...Allow arbitrary 2 digit star code 3469 11 Allow x11 sequences 0 Operator 00 Int l Operator 2 9 xxxxxx US local number 1xxx 2 9 xxxxxx US 1 10 digit long distance number xxxxxxxxxxxx Everything else Int l long distance FWD Dial Plan Dial plan script for this line The default is xx 3469 11 0 00 2 9 xxxxxx 1xxx 2 9 xxxxxxS0 xxxxxxxxxxxx Each parameter is separated by a semi colon Example 1 1xxxxxxxxx...

Страница 112: ...one number according to the dial plan The INVITE message however is still sent to the outbound proxy if it is enabled The default is no Emergency Number Comma separated list of emergency number patterns If outbound call matches one of the pattern the WRP400 will disable hook flash event handling The condition is restored to normal after the phone is on hook Blank signifies no emergency number Maxi...

Страница 113: ... made from Line 1 or Line 2 the WRP400 uses the user and line settings for that line there is no user login support Per user parameter tags must be appended with 1 or 2 corresponding to line 1 or 2 in the configuration profile It is omitted below for readability Voice tab User page Call Forward Settings section Cfwd All Dest Forward number for Call Forward All Service The default is blank Cfwd Bus...

Страница 114: ...ective 1 2 3 4 5 6 7 or 8 Same as Cfwd All Dest The default is blank Block Last Caller ID of caller blocked via the Block Last Caller service The default is blank Accept Last Caller ID of caller accepted via the Accept Last Caller service The default is blank Cfwd Last Caller The Caller number that is actively forwarded to Cfwd Last Dest by using the Call Forward Last activation code The default i...

Страница 115: ... is yes Block CID Setting Block Caller ID on off for all calls The default is no Block ANC Setting Block Anonymous Calls on or off The default is no DND Setting DND on or off The default is no CID Setting Caller ID Generation on or off The default is yes CWCID Setting Call Waiting Caller ID Generation on or off The default is yes Dist Ring Setting Distinctive Ring on or off The default is yes Secu...

Страница 116: ...e first and the call must be picked up manually before loopback starts The default is Automatic Media Loopback Mode The loopback mode to assume locally when making call to request media loopback Choices are Source and Mirror Default is Source Note that if the WRP400 answers the call the mode is determined by the caller Media Loopback Type The loopback type to use when making call to request media ...

Страница 117: ...arded 0 10 0s The default is 0 Cblk Ring Splash Len Duration of ring splash when a call is blocked 0 10 0s The default is 0 VMWI Ring Splash Len Duration of ring splash when new messages arrive before the VMWI signal is applied 0 10 0s The default is 5 VMWI Ring Policy The parameter controls when a ring splash is played when a the VM server sends a SIP NOTIFY message to the WRP400 indicating the s...

Страница 118: ...116 A Ring On No New VM If enabled the WRP400 will play a ring splash when the VM server sends SIP NOTIFY message to the WRP400 indicating that there are no more unread voice mails Some equipment requires a short ring to precede the FSK signal to turn off VMWI lamp The default is no ...

Страница 119: ...ion on page 130 Security on page 135 Applications and Gaming on page 139 Administration on page 143 Status on page 148 Setup The Setup module includes the following pages Setup Basic Setup on page 118 Setup DDNS on page 125 Setup MAC Address Clone on page 126 Setup Advanced Routing on page 126 Setup Mobile Network on page 127 Setup Connection Recovery on page 129 ...

Страница 120: ...ype of Internet connection Automatic Configuration DHCP Static IP PPPoE PPTP L2TP Telstra Cable Static IP Internet IP Address The IP address of your WRP400 as seen from the Internet Subnet Mask The subnet mask as seen by users on the Internet including your service provider Default Gateway The IP address of your service provider server ...

Страница 121: ...0 to re establish a terminated connection when a user attempts to access the Internet Max Idle Time When Connection on Demand is enabled use the Max Idle Time field to specify the period of inactivity that causes a connection to terminate Default 5 minutes Keep Alive a feature that allows your WRP400 to check your Internet connection at a specified interval Redial Period If you are disconnected th...

Страница 122: ...ish a terminated connection when a user attempts to access the Internet Max Idle Time When Connection on Demand is enabled use the Max Idle Time field to specify the period of inactivity that causes a connection to terminate Default 5 minutes Keep Alive a feature that allows your WRP400 to check your Internet connection at a specified interval Redial Period If you are disconnected then the WRP400 ...

Страница 123: ...stablish a terminated connection when a user attempts to access the Internet Max Idle Time When Connection on Demand is enabled use the Max Idle Time field to specify the period of inactivity that causes a connection to terminate Default 5 minutes Keep Alive a feature that allows your WRP400 to check your Internet connection at a specified interval Redial Period If you are disconnected then the WR...

Страница 124: ... Alive a feature that allows your WRP400 to check your Internet connection at a specified interval Redial Period If you are disconnected then the WRP400 automatically re establishes your connection Redial Period When Keep Alive is enabled this period is the interval in seconds at which the Internet connection is checked Default 30 seconds Heart Beat Server The IP address of the Heart Beat Server H...

Страница 125: ...in Name System DNS is how the Internet translates domain or website names into Internet addresses or URLs Enter the IP address of the DNS server which is provided by your service provider If you wish to use a different DNS server enter its IP address in one of these fields You can enter up to three DNS server IP addresses here The WRP400 will use these for quicker access to functioning DNS servers...

Страница 126: ...resses from the DHCP server This number cannot be greater than 253 Default 50 IP Address Range The range of available IP addresses Client Lease Time The maximum connection time in minutes that a a dynamic IP address is leased to a network user When the time elapses the user is automatically assigned a new dynamic IP address Default 0 minutes 1 day Static DNS The local IP address of the DNS server ...

Страница 127: ... number of seconds that elapse before the WRP400 resyncs with the NTP server Default 3600 seconds User Name For DynDNS org service the user name for your DDNS account Password For DynDNS org service the password for your DDNS account Host Name For DynDNS org service the DDNS URL assigned by the DDNS service System For DynDNS org service the type of DynDNS service you use Dynamic Static or Custom D...

Страница 128: ...e email address for your account TZO Key For TZO com service the key for your account Domain Name For TZO com service the domain name for your WRP400 Enabled Disabled When this feature is enabled you can assign a previously registered MAC address to the WRP400 if needed to meet the requirements of your service provider MAC Address The MAC address that you previously registered with your service pr...

Страница 129: ... specific host or network Route Name A name for the route including up to 25 alphanumeric characters Destination LAN IP The address of the remote network or host to which you want to assign a static route Subnet Mask The subnet mask for the destination network Gateway The IP address of the gateway device that allows for contact between the WRP400 and the remote network or host Interface The locati...

Страница 130: ...established manually Card Model The data card model that is inserted in the USB port Carrier The mobile network service provider for Internet connection This setting is required when you are using HSDPA UMTS GPRS Internet service Country The card issue country Carrier The card issue provider Access Point Name APN The name that the mobile network service provider has assigned to the particular Inte...

Страница 131: ...ce causes the WRP400 to attempt to bring up the connection through the mobile network if available Whenever the Ethernet Internet connection recovers the WRP400 automatically attempts to bring back and recover the Ethernet Internet connection Ethernet Connection Recovery requires that the Mobile Connection Mode is set to Auto and the Ethernet interface is set to the high priority Interface Connect...

Страница 132: ...the WRP400 to use to detect the status of the Internet connection If you do not specify an IP address here the WRP400 uses the Network Time Protocol NTP server as the ping target WAN Interfaces Interface The interface Ethernet or USB Status The status of the interface Connected or Disconnected Priority Determines which interface is used when both interfaces are available The priority is indicated ...

Страница 133: ...is active Wireless Network Name SSID A name for your wireless network including up to 32 characters Any character on the keyboard can be used The name is case sensitive The default wireless network SSID1 uses a name with the following pattern cisco MAC where MAC represents the last four digits of the wireless MAC address of the WRP400 SSID Broadcast Enabled When this feature is enabled the WRP400 ...

Страница 134: ...its Default 64 bits 10 hex digits Passphrase A passphrase used to automatically generate WEP keys Key 1 4 Instead of using a passphrase to generate WEP keys enter the WEP key s manually TX Key The TX Transmit Key to use Default 1 WPA Personal and WPA2 Personal WPA Algorithms The encryption method TKIP or AES for dynamic encryption keys Default TKIP WPA Shared Key A WPA Shared Key of 8 63 character...

Страница 135: ... the server Key Renewal Timeout The period of time in minutes that can elapse before the WRP400 changes the encryption keys Default 600 seconds 10 minutes SSID The network name of the network for this MAC filter Wireless MAC Filter When this feature is enabled the specified Access Restriction is applied to the specified clients When this feature is disabled access is not filtered by MAC address De...

Страница 136: ...fastest possible data rate and to enable the Auto Fallback feature Auto Fallback will negotiate the best possible connection speed between the WRP400 and a wireless client Default Auto CTS Protection Mode Clear To Send Protection Mode This function boosts the ability of the WRP400 to catch all Wireless G transmissions but will severely decrease performance When this setting is on Auto the WRP400 s...

Страница 137: ...ted clients it sends the next DTIM with a DTIM Interval value Its clients hear the beacons and awaken to receive the broadcast and multicast messages Enter a value between 1 and 255 Default 1 RTS Threshold The WRP400 sends Request to Send RTS frames to a particular receiving station and negotiates the sending of a data frame After receiving an RTS the wireless station responds with a Clear to Send...

Страница 138: ...al servers from local networked computers Select this feature to filter Internet NAT redirection Default Disabled Filter IDENT Port 113 This feature keeps port 113 from being scanned by devices outside of your local network Default Enabled Web Filter Proxy The use of WAN proxy servers may compromise the security of your network Denying Proxy will disable access to any WAN proxy servers Select this...

Страница 139: ...ature to allow cookie usage Default Disabled IPSec Passthrough Internet Protocol Security IPSec is a suite of protocols used to implement secure exchange of packets at the IP layer When this feature is enabled IPSec tunnels are allowed to pass through the WRP400 Default Enabled PPTP Passthrough Point to Point Tunneling Protocol PPTP allows the Point to Point Protocol PPP to be tunneled through an ...

Страница 140: ...al octet of the starting IP address and the final octect of the ending IP address Access Restriction Deny Prevent the listed computers from accessing the Internet Allow Permit the listed computers to access the Internet Schedule The days and times when the policy is enforced The Everyday option applies the policy to all days of the week or you can specify the days The 24 Hours option applies the p...

Страница 141: ...tion Each name can be up to 12 characters External Port The external port number used by the server or Internet application Check with the Internet application documentation for more information Internal Port The internal port number used by the server or Internet application Check with the Internet application documentation for more information Protocol The protocol used for this application eith...

Страница 142: ...o Small Business WRP400 Administration Guide 140 B Protocol The protocol used for this application either TCP UDP or both To IP Address The IP address of the PC running the specific application Enabled When selected port forwarding is active ...

Страница 143: ...he Source IP Address and Destination Source IP Address Select Any IP Address or specify an IP address or range of IP addresses as the designated source Destination If you want to specify the DMZ host by IP address select IP Address and enter the IP address in the field provided If you want to specify the DMZ host by MAC address select MAC Address and enter the MAC address in the field provided Wir...

Страница 144: ...allocation Port numbers can range from 1 to 65535 Check your application s documentation for details on the service ports used Protocol Choose TCP UDP or Both Priority Select the appropriate priority High Medium Recommend Normal or Low Online Games Select a game from the list or click Add a New Game Enter a Name Enter any name to indicate the name of the entry Port Range The range of ports for thi...

Страница 145: ...ts on page 147 Administration Management MAC Address Enter a Name A name for the device MAC Address The MAC address of the device Priority The appropriate priority High Medium Recommend Normal or Low Ethernet Port Ethernet Select the appropriate Ethernet port Priority Select the appropriate priority High Medium Recommend Normal or Low Router Access Router Password The administrative password for t...

Страница 146: ...where you are giving wireless access to your guests you can disable wireless access to the web based configuration utility of the WRP400 In this case you will only be able to access the utility via a wired connection Default Enabled Remote Access Remote Management You can enable or disable remote access to the WRP400 from outside the local network If you need to manage your WRP400 from a PC on the...

Страница 147: ...the remote management port number as shown below http Internet_IP_address port OR https Internet_IP_address port UPnP UPnP When Universal Plug and Play UPnP is enabled Windows XP and Vista can automatically configure the WRP400 for various Internet applications such as gaming and videoconferencing Default Enabled Allow Users to Configure When this feature is enabled you can make manual changes to ...

Страница 148: ... the version that you want to support IGMP 1 IGMP v2 or IGMP 3 Default IGMP v2 IGMP Proxy When this feature is enabled the WRP400 allows multicast traffic through the WRP400 for your multimedia application devices Default Enabled Immediate Leave When this feature is enabled IPTV applications are allowed to do immediate channel swapping or flipping without lag or delays Default Disabled Log To disa...

Страница 149: ...ress The address of the PC whose connection you wish to test Detect Active LAN Client s Search Time The duration of the search in seconds 5 10 or 15 Restore Router Factory Defaults To reset the router settings to the default values select Yes Then click Save Settings Any custom router settings you have saved will be lost when the default settings are restored Restore Voice Factory Defaults To rese...

Страница 150: ... Host Name If required by your service provider this was entered on the Basic Setup screen Domain Name If required by your service provider this was entered on the Basic Setup screen Internet Connection Connection Type The type of Internet connection Automatic Configuration DHCP Static IP PPPoE PPTP L2TP Telstra Cable Internet IP Address The IP address of your WRP400 as seen from the Internet Subn...

Страница 151: ... card Card Model The model number of your Mobile USB modem data card Card Firmware The firmware that is installed on your Mobile USB modem data card SIM Status The status of your SIM card IMSI International Mobile Subscriber Identity is a unique number that is stored in the Subscriber Identity Module SIM associated with all GSM and Universal Mobile Telecommunications System UMTS network mobile pho...

Страница 152: ...r the range of IP addresses used by devices on your local network End IP Address The ending IP address for the range of IP addresses used by devices on your local network Channel The channel used by the wireless network s Mode The wireless mode which may be Mixed Wireless G only or Wireless B only Wireless Network 1 Wireless Network 2 Wireless MAC Address The wireless MAC address of the local wire...

Страница 153: ...L_QOS wl_wme wl_wme_no_ack WL_QOS wl_wme WMM support Wi Fi Multimedia on enabled or off disabled wl_wme_no_ack No acknowledgement option on enabled or off disabled To enable WMM with the No acknowledgement option turned off WL_QOS wl_wme on wl_wme_no_ ack off WL_QOS Internet Access Priority RT_QOS RT_QOS QoS rate_mode manual_ rate RT_QOS QoS Internet access priority 1 enabled or 0 disabled rate_mo...

Страница 154: ...gh and immediate leave IGMP force_igmp_version 1 multicast_pass 1 multicast_immediate_ leave 1 IGMP UPnP UPNP UPNP upnp_enable upnp_config upnp_keep_portmap UPNP upnp_enable UPnP status 1 enabled or 0 disabled upnp_config Allows configuration of UPnP 1 enabled or 0 disabled upnp_keep_portmap Keeps UPnP configurations after system reboot 1 enabled or 0 disabled NOTE This paramater applies only if u...

Страница 155: ...range protocol 0 Both 1 TCP 2 UDP To configure a rule for an application QOS_PRIORITY_RULE category_num 1 name ap1 priority 3 port_range 111 222 0 333 444 1 QOS_PRIORITY_ RULE To configure a rule for an online game Format 1 default game QOS_ PRIORITY_RULE category_ number 2 name priority QOS_ PRIORITY_RULE Example QOS_PRIORITY_RULE category_num 2 name Age of Empires priority 2 QOS_PRIORITY_RULE Fo...

Страница 156: ... wl1_closed wl1_ssid ap_isolation WL_BASIC_SET_2 IMPORTANT The secondary network can be enabled only when when wl_net_mode is enabled for the primary network wl1_net_mode_tmp Network mode 1 enabled 0 disabled wl1_closed SSID broadcast status 1 disabled or 0 enabled wl1_ssid Wireless network name enter 1 32 ASCII characters backslash character not allowed ap_isolation For Internet Only Access Guest...

Страница 157: ...sabled WL_SECURITY_SET_1 WEP Parameters wl_wep_bit WEP encryption 64 64 bits 10 hex digits or 128 128 bits 26 hex digits wl_passphrase WEP passphrase enter 1 to 16 ASCII characters wl_key1 Key 1 10 or 26 hex wl_key2 Key 2 10 or 26 hex wl_key3 Key 3 10 or 26 hex wl_key4 Key 4 10 or 26 hex wl_key WEP transmission key numerals from 1 to 4 To enable Wireless WEP 1 and specify the passphrase and keys W...

Страница 158: ...k_ rekey 700 WL_SECURITY_ SET_1 WPA Enterprise and WPA2 Enterprise Parameters wl_crypto WPA algorithms tkip TKIP or aes AES wl_radius_ipaddr RADIUS server address wl_radius_port RADIUS port number numerals from 1 to 65535 wl_radius_key RADIUS shared key enter from 1 to 79 ASCII characters wl_wpa_gtk_rekey Key renewal timeout numerals from 600 to 7200 To enable WPA Enterprise and specify the RADIUS...

Страница 159: ... mit mv_switch_ingress_mcast_rate SWITCH_RATE mv_switch_total_rate_limit Limits the switch throughput numerals from 1 to 200 default is 4 mv_switch_ingress_mcast_rate Ingress multicast rate in Mbps numerals from 1 to 100 default is 80 NOTE The switch rate is set by dividing 200 by the mv_swtich_total_rate_limit With the default value of 4 the throughput is limited to 50Mbps MPORTANT It is highly r...

Страница 160: ...rvice Service name enter from 0 to 63 ASCII characters To configure a PPPPoE connection WAN_TYPE wan_proto pppoe ppp_ username adc ppp_passwd def WAN_TYPE To configure a PPPPoE connection type and specify a service name WAN_TYPE wan_proto pppoe ppp_username adc ppp_passwd def ppp_service aaa WAN_TYPE PPTP Point to Point Tunneling Protocol Parameters wan_ipaddr WAN IP address wan_netmask WAN subnet...

Страница 161: ...28 WAN_TYPE WAN_TYPE wan_proto l2tp ppp_ passwd def l2tp_server_ip 192 168 0 15 WAN_TYPE WAN_TYPE wan_proto heartbeat ppp_username adc ppp_passwd def WAN_TYPE WAN_TYPE wan_proto static wan_ ipaddr aaabbb wan_netmask 255 255 255 128 wan_gateway 192 168 0 252 WAN_TYPE PPP Demand PPP_DEMAND PPP_DEMAND ppp_demand ppp_redia lperiod PPP_DEMAND ppp_demand PPP Demand Type 1 Connect on Demand or 0 Keep Ali...

Страница 162: ...stname and WAN domain name WAN_HOST wan_ hostname host_test wan_domain domain_test WAN_ HOST To specify a WAN hostname only WAN_ HOST wan_hostname host_test WAN_HOST To specify a WAN domain name only WAN_HOST wan_domain domain_ test WAN_HOST WAN MTU WAN_MTU WAN_MTU mtu_enable WAN_MTU mtu_enable MTU mode 0 automatic or 1 manual wan_mtu MTU size if MTU mode is manual enter a numeral from 576 to 1500...

Страница 163: ..._DNS wan_dns aaabbb WAN_DNS WAN_DNS wan_dns 192 168 0 21 192 168 0 aa WAN_DNS WAN_DNS wan_dns 192 168 0 21 192 168 0 22 192 168 0 23 192 168 0 23 WAN_DNS DHCP Reservation DHCP_RESERVAT ION DHCP_RESERVATION dhcp_statics na me mac ip DHCP_RESERVATION dhcp_statics Identifies the client name A name for this reservation mac The MAC address of the client enter the MAC address without hyphens ip The IP a...

Страница 164: ...elected protocol tcp udp or both external port The external port number internal port The internal port number ip The IP address of the computer that should receive the requests To forward FTP to 192 168 15 18 SINGLE_PORT_FORWARDING forward_singl e FTP on tcp 21 21 18 SINGLE_ PORT_FORWARDING To configure port forwarding for a non standard application SINGLE_PORT_ FORWARDING forward_single fw1 on b...

Страница 165: ... on both 777 888 19 PORT_ RANGE_FORWARDING To delete all PORT_RANGE_FORWARDING PORT_ RANGE_FORWARDING Port Range Triggering PORT_RANGE_ TRIGGERING PORT_RANGE_TRIGGERING port_trigg er name on off trigger start trigger end forward start forward end PORT_RANGE_TRIGGERING port_trigger Supports port range triggering name Application name on off On enabled or Off disabled trigger start trigger end Trigg...

Страница 166: ...Router Syslog ROUTER_SYSLO G ROUTER_SYSLOG log_provision ROUTER_SYSLOG log_provision Type of log 0 console display 1 system log or 2 console display and system log To configure console display and system log ROUTER_SYSLOG log_provision 2 ROUTER_SYSLOG Feature XML Tag Parameters Examples ...

Страница 167: ...encing ata Q I want to access the Configuration Utility but the address I entered did not work Use the Interactive Voice Response Menu to find out the Internet IP address Follow these steps 1 Use a telephone connected to the Phone 1 port of the WRP400 2 Press in other words press the star key four times 3 After the greeting plays press 110 4 Write down the IP address as it is announced 5 Press 793...

Страница 168: ... HTML to save all the Voice pages into one HTML file This HTML file is helpful to provide to the support team when you have a problem or technical question Q How do I debug the WRP400 Is there a syslog The WRP400 provides the option to send messages to both a syslog and debug server The ports can be configured by default the port is 514 1 Make sure you do not have firewall running on your computer...

Страница 169: ...fault of blank 3 Press 1 to confirm the operation or press to cancel the operation 4 Login to the unit using the User or Admin account without a password and reconfigure the unit as necessary Q The WRP400 is behind a NAT device or firewall and I m unable to make a call or I m only receiving a one way connection What should I do Complete the following steps 1 Configure your router to port forward T...

Страница 170: ...ated on the Internet connection with a particular local port This information is used to set up UDP communication between two hosts that are both behind NAT routers Open source STUN software can be obtained at the following address http www voip info org wiki Open Source VOIP Software NOTE STUN does not work with a symmetric NAT router Enable debug through syslog see FAQ 10 and set STUN Test Enabl...

Страница 171: ...ht 10 05 oz 285 g Power External Switching 5VDC 2A Certification FCC Part 15 Class B CE ICES 003 RoHS UL A Tick NZ Telepermit CB Wi Fi 802 11b WPA2 802 11g WPA2 WMM WPS Operating Temp 32º to 104º F 0 to 40ºC Storage Temp 20 C to 60 C 4 F to 140 F Operating Humidity 10 to 85 relative humidity Non Condensing Storage Humidity 5 to 90 relative humidity Non Condensing ...

Страница 172: ...n US support tsd_cisco_small_ business_support_ center_contacts html Software Downloads Login Required Go to tools cisco com support downloads and enter the model number in the Software Search box Product Documentation Technical Documentation www cisco com en US products ps10024 tsd_products_support_series_home html 3G USB Modem Compatibility List www cisco com en US prod collateral voicesw ps6790...

Страница 173: ...Where to Go From Here Cisco Small Business WRP400 Administration Guide 171 F Marketplace www cisco com go marketplace Support ...

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