Appendix A
Troubleshooting
36
Simultaneous Dual-Band Wireless-N Gigabit Router
If the Router still does not recognize the USB storage
device, then remove the power adapter from the Router’s
Power port. Wait five seconds, and then re-connect the
power adapter to the Router’s Power port.
In Windows Vista, you do not see the USB storage device
in the
Network
screen.
Make sure the Router and your computer use the same
workgroup name. (The default workgroup name of the
Router is
workgroup
. In Windows Vista, right-click the
Computer
icon and select
Properties
. Click
Advanced
system settings
. Click the
Computer Name
tab. The
workgroup name is displayed.) If they differ, then
change the workgroup name of the Router. Follow these
instructions:
1. Access the web-based utility of the Router. (Refer to
Chapter 3: Advanced Configuration
,
page 6
.)
2. Click the
Storage
tab.
3. Click the
Administration
tab.
4. In the
Workgroup Name
field, enter the workgroup
name of your computer.
5. Click
Save Settings
.
In Windows XP, you do not see the Router in the
My
Network Places
screen.
In the
Network Tasks
section, click
Show icons for
networked UPnP devices
. If the Router does not appear,
follow these instructions:
1. Go to
Start > Control Panel > Firewall
.
2. Click the
Exceptions
tab.
3. Select
UPnP Framework
.
4. Click
OK
.
In Windows XP, you do not see your USB storage device
in the
View workgroup computers
screen.
Make sure the Router and your computer use the same
workgroup name. (The default workgroup name of
the Router is
workgroup
. In Windows XP, go to
Start >
Control Panel > System
. Click the
Computer Name
tab.
The workgroup name is displayed.) If they differ, then
change the workgroup name of the Router. Follow these
instructions:
1. Access the web-based utility of the Router. (Refer to
Chapter 3: Advanced Configuration
,
page 6
.)
2. Click the
Storage
tab.
3. Click the
Administration
tab.
4. In the
Workgroup Name
field, enter the workgroup
name of your computer.
5. Click
Save Settings
.
WEB:
If your questions are not addressed
here, refer to the Linksys by Cisco website,
www.linksysbycisco.com