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Cisco 90-Day Limited Hardware Warranty Terms
The following are special terms applicable to your hardware warranty. Your formal Warranty Statement, including the warranty
applicable to Cisco software, appears in the Cisco Information Booklet that accompanies your Cisco product.
Duration of Hardware Warranty:
Ninety Days
Replacement, Repair or Refund Procedure for Hardware:
Cisco or its service center will use commercially reasonable efforts to
ship a replacement part within ten (10) working days after receipt of the RMA request. Actual delivery times may vary
depending on Customer location.
Cisco reserves the right to refund the purchase price as its exclusive warranty remedy.
To Receive a Return Materials Authorization (RMA) Number:
Please contact the party from whom you purchased the product.
If you purchased the product directly from Cisco, contact your Cisco Sales and Service Representative.
Complete the information below, and keep it for reference:
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Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional information, see the
monthly
What’s New in Cisco Product Documentation
, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Subscribe to the
What’s New in Cisco Product Documentation
as a Really Simple Syndication (RSS) feed and set content to be
delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS
version 2.0.
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Equipment, Tools, and Accessories
This section describes the equipment, tools, and accessories that accompany or are not included with your router.
Products in the Cisco IAD2430 Series IADs
The Cisco IAD2430, Cisco IAD2431, and Cisco IAD2432 series Integrated Access Devices (IADs) (routers) consist of five
models with a common front panel (Figure 1); the front panel is labeled
Cisco IAD2400 Series
for these models. The
Cisco IAD2435 series router consists of one model (Cisco IAD2435-8FXS IAD) with a front panel that is different from the
front panel on other Cisco IAD2430 series routers (Figure 2). The Cisco IAD2430, Cisco IAD2431, and Cisco IAD2432 series
routers include a slot for the external flash memory card, as well as console, auxiliary, and flash memory (CF) ports. The IAD
back panels, labeled by specific model number, vary considerably, depending on interfaces, ports, and options. The analog voice
ports use an RJ-21 interface.
Product purchased from
Their telephone number
Product model and serial number
Maintenance contract number
