
C-16
Installation Guide for Cisco Secure ACS Solution Engine 4.1
OL-9969-03
Appendix C Command Reference
Commands
Example
The following command stops the
CSAuth
and
CSAdmin
services:
stop
csauth csadmin
support
The
support
command collects a set of logs, Registry information, and other useful information that
details activity. Executing the command compresses this set of logs into a single cab file, which can then
be analyzed by support personnel.
To initiate the support program, use the
support
command:
support
[
-d
n
]
server filepat
h [
username
]
Syntax Description
Note
Unlike its counterpart in the web interface, this command restarts the ACS services, which means that
AAA services are interrupted.
Example
The following command packages logs from the past
3
days, together with user database information,
and sends it to the FTP server on the machine
host
, as
diagdir\diag.cab
where the user will be prompted
for the password to the
sammy
account on the FTP server:
support
-d3 -u ftp://host\diagdir\diag.cab sammy
tracert
To display the network route to a specified host and identify faulty gateways, use the
tracert
command:
tracert
[
-d
] [
-h
maximum_hops
] [
-j
host-list]
[
-w
timeout
]
target_name
Argument
Description
-d
n
Collect the previous n days logs (up to 9999).
-u
Collect user database information.
server
The hostname for the FTP server to which the file
is to be sent.
filepath
The location under the FTP root for the server into
which the
package.cab
is to be sent.
username
The account used to authenticate the FTP session.