Music on Hold
56
System Telephone Features
Cisco 7960/7940 Telephone User Guide
2.
Dial the call ID number of the parked call you wish to retrieve.
3.
Speak with the parked caller.
Music on Hold
Your telephone provides crystal clear voice conversations. However, if you listen to
music on hold, you may notice that some types of music sound slightly distorted.
This is normal. The FrameMaker system has been optimized to transmit and
receive speech; music contains a variety of sounds that are considerably higher
and lower in pitch than the human voice, so some of these musical sounds are not
included in the audio signal.
Mute
Press the
MUTE
button to turn off the speakerphone/handset microphone during a
conversation. The
MUTE
button glows red when the mute feature is active. This
way, you can converse with someone else without the party on the phone hearing
the conversation. Press the
MUTE
button again to turn the speakerphone/handset
microphone back on. On the 7960 SCCP, the LCD displays the messages
“Microphone Mute On” or “Microphone Mute Off” for three seconds when you turn
on or off (respectively) the mute function.
Night
The Night feature lets you determine where calls will be routed based on the time
of day and day of the week. Typically this feature, in the form of a
Night
softkey, is
assigned to the receptionist’s or main-line attendant’s telephone (usually the
company’s main number) and is used when the attendant leaves the office and
wants the automated attendant to answer calls. You can switch to the “night” or
“after hours” mode during the day or to the “normal” or “day” mode after hours.
NOTE:
These modes are defined by the service provider and can be configured for
different time periods.
Table 1: “Normal” Time of Day Modes
Mode
Hours
Call Destination
Mode 1
8:00 am – 5:00 pm
Monday – Friday
Main Number
Mode 2
Any other time
Auto Attendant
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