Marking a Message as Urgent
Cisco 7960/7940 Telephone User Guide
Voice Mail Features (Option A Menu)
115
NOTE:
When you delete a voice mail message, the message is deleted, but the caller ID
and message received information (date, time, etc.) remains in the inbox listing
until you exit voice mail.
Forwarding a Message to Another Mailbox
To forward a voice mail message to another mailbox, follow these steps:
1.
Press
6
.
You hear a prompt to enter the number of the person(s) to whom you want to
forward the message.
2.
Enter the phone number and then either:
•
press
#
to enter another number or,
•
press
##
if this is the only (or last) person to receive the forwarded
message.
3.
You get a prompt to leave an introduction to the forwarded message:
a.
Record your introductory message.
To forward the voice mail immediately without an introductory message,
press
#
immediately after the prompt.
b.
Press
#
to accept the message.
4.
Choose one of the following options to finish forwarding:
•
Press
1
to forward the message.
•
Press
2
to change the introductory message.
•
Press
3
to review the introductory message.
•
Press
9
to mark urgent and forward.
•
Press
*
to cancel the forward.
Press
*
at anytime to cancel the forward. If you press *, you must reenter the
extension(s) and any desired introduction.
Replying to a Message
To reply to a message you receive:
1.
Press
2
to reply to the message.
You hear a prompt to record your reply.
2.
Record your reply message.
3.
Press
#
to accept your message.
Your voice mail system gives you the following options:
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