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9-11
Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for H.323 (version 3.0)
OL-4804-01
Chapter 9 Troubleshooting
Obtaining Network Status After Getting IP Connectivity
Obtaining Network Status After Getting IP Connectivity
Use the Cisco ATA Stats Web page
(http://<Cisco ATA IP address>/stats)
to
display the following
information:
•
VLAN ID: D0
•
tftpFile: S
•
NTP: D1,D2,D3
•
tftp: 0xX
where:
–
D0 is the VLAN ID. It should be non-zero if the Cisco ATA has entered a VLAN.
–
S is the tftp filename, which can be either ata<
macaddress
> or the filename supplied by the
DHCP server.
–
D1 is the local time on the Cisco ATA
.
–
D2 is the last NTP contact time
.
–
D3 is the last successful NTP contact time.
D1, D2, D3 values are shown in number of seconds since 00:00:00
UTC
,
1970
-01-01. If no NTP
response has been received from the NTP server, the values of D1, D2, and D3 are 0.
–
0xX is a bitmap value in hexadecimal format. The definition of each bit is shown in
Table 9-4
.
Example
If the hexadecimal value provided by the web configuration menu is 0x1011, the network status of the
Cisco ATA is shown in
Table 9-5
.
4
Cisco ATA obtained IP address from DHCP server
True
5
Cisco ATA web server is ready
False
Table 9-3
Voice Configuration Menu Example Network Status (continued)
Bit Number
Description
Boolean Value
Table 9-4
Web Configuration Menu Network Status Bitmap
Bit Number
Description
0
Cisco ATA sent request for configuration file, ata<
macaddress
>, to TFTP server
1
Cisco ATA sent request for configuration file, atadefault.cfg, to TFTP server
4
Cisco ATA sent request for image file to TFTP server
5
Cisco ATA failed to upgrade to the downloaded image file
8
Configuration file is not found
9
Bad configuration file
10
Checksum error for configuration file
11
Decode error for configuration file (encryption related)
12
Configuration file is processed successfully