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Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator’s Guide for H.323 (version 3.0)
OL-4804-01
Chapter 9 Troubleshooting
Obtaining Network Status Prior to Getting IP Connectivity
Obtaining Network Status Prior to Getting IP Connectivity
Using voice configuration menu code
3123#,
you can obtain basic network status to use for diagnostic
purposes. After you enter this code, the Cisco ATA announces a message in the following format:
e123.D.0xX
where:
•
D is the VLAN ID (this is a non-zero value if the Cisco ATA has entered a VLAN)
•
0xX is a bitmap value in hexadecimal format. The definition of each bit is shown in
Table 9-2
.
Example
If the hexadecimal value provided by the voice configuration menu is 0x1d, the network status of the
Cisco ATA is shown in
Table 9-3
.
19
DTMF digit D
20
DTMF digit *
21
DTMF digit #
22
CPE alert signal (for off-hook Caller ID generation)
23
Outside dial tone
24
Prompt tone
25
Beep tone
Table 9-1
Tone Type Identifiers (continued)
Tone Type ID
Description
Table 9-2
Voice Configuration Menu Network Status Bitmap
Bit Number
Description
0
Cisco ATA sent CDP request
1
VLAN ID acquired via CDP
2
Cisco ATA sent DHCP request
3
DHCP server offered IP address
4
Cisco ATA obtained IP address from DHCP server
5
Cisco ATA web server is ready
Table 9-3
Voice Configuration Menu Example Network Status
Bit Number
Description
Boolean Value
0
Cisco ATA sent CDP request
True
1
VLAN ID acquired via CDP
False
2
Cisco ATA sent DHCP request
True
3
DHCP server offered IP address
True