C H A P T E R
38-1
Catalyst 2975 Switch Software Configuration Guide
OL-19720-02
38
Troubleshooting
This chapter describes how to identify and resolve software problems related to the Cisco IOS software
on the Catalyst 2975 switch. Depending on the nature of the problem, you can use the command-line
interface (CLI), the device manager, or Network Assistant to identify and solve problems.
Unless otherwise noted, the term
switch
refers to a standalone switch and to a switch stack.
Additional troubleshooting information, such as LED descriptions, is provided in the hardware
installation guide.
Note
For complete syntax and usage information for the commands used in this chapter, see the command
reference for this release and the
Cisco IOS Commands Master List, Release 12.2
from the Cisco.com
page under
Documentation
>
Cisco IOS Software
>
12.2 Mainline
>
Command References
.
This chapter consists of these sections:
•
Recovering from a Software Failure, page 38-2
•
Recovering from a Lost or Forgotten Password, page 38-3
•
Preventing Switch Stack Problems, page 38-8
•
Recovering from a Command Switch Failure, page 38-8
•
Recovering from Lost Cluster Member Connectivity, page 38-12
Note
Recovery procedures require that you have physical access to the switch.
•
Preventing Autonegotiation Mismatches, page 38-12
•
Troubleshooting Power over Ethernet Switch Ports, page 38-13
•
SFP Module Security and Identification, page 38-13
•
Monitoring SFP Module Status, page 38-14
•
•
Using Layer 2 Traceroute, page 38-15
•
Using IP Traceroute, page 38-17
•
•
Using Debug Commands, page 38-19
•
Using the show platform forward Command, page 38-21
•
Содержание 2975 - Catalyst LAN Base Switch
Страница 36: ...Contents xxxvi Catalyst 2975 Switch Software Configuration Guide OL 19720 02 ...
Страница 40: ...xxxviii Catalyst 2975 Switch Software Configuration Guide OL 19720 02 Preface ...
Страница 62: ...1 22 Catalyst 2975 Switch Software Configuration Guide OL 19720 02 Chapter 1 Overview Where to Go Next ...
Страница 398: ...13 30 Catalyst 2975 Switch Software Configuration Guide OL 19720 02 Chapter 13 Configuring VLANs Configuring VMPS ...
Страница 424: ...15 18 Catalyst 2975 Switch Software Configuration Guide OL 19720 02 Chapter 15 Configuring VTP Monitoring VTP ...
Страница 628: ...26 8 Catalyst 2975 Switch Software Configuration Guide OL 19720 02 Chapter 26 Configuring UDLD Displaying UDLD Status ...
Страница 660: ...28 8 Catalyst 2975 Switch Software Configuration Guide OL 19720 02 Chapter 28 Configuring RMON Displaying RMON Status ...
Страница 888: ...38 32 Catalyst 2975 Switch Software Configuration Guide OL 19720 02 Chapter 38 Troubleshooting Troubleshooting Tables ...