Troubleshooting
Cirrus 3 Iron steamer
My Cirrus 3 is making a strange noise
–
what can I do?
My Pilo 2 stopped working
–
what to do?
If your Pilo 2 stops working, there are a few things worth going through to troubleshoot the
device.
Make sure to empty the fabric shaver successively as you use it
–
if there is a lot of lint and
pilling, this quickly gathers in between the metal protection cover and the razor blades.
Meaning the blades will only shove the lint around and around and not be able to fit new lint.
This will make the fabric shaver seem inefficient, not removing lint.
Remove the razor blades from the metal protection cover and clean both the blades and the
cover thoroughly.
Make sure to assemble the product correctly and in the suggested order. First, attach the
razorblades inside the metal protection cover
–
razor blades facing down. Then make sure the
razorblade unit and the rotation pin fit properly. Double-check that the rotor pin is straight and
does not look skew.
If the Pilo is not assembled in the recommended order, it might not work as efficiently as
supposed to.
Twist the cover and body of the Pilo in opposite directions to make sure both parts interlock.
You will hear a clicking sound. Make sure the two dots are aligned at the back of the product.
Then you will know the Pilo 2 is correctly assembled.
My Pilo 2 is suddenly running slower
–
what do I do?
It’s important to frequently remove leftover fuzz from the Pilo 2 Fabric Shaver. Please follow
these steps:
1.
Make sure that your Pilo 2 is adequately charged (USB-cable included in the box).
2.
Unscrew the shield ring by twisting it in the opposite direction of the “body” of the
device.
