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A: Contact Information
If you are experiencing an error that is not listed in Appendix B, or if you are unable to
fix the error, there are a number of other troubleshooting options:
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Look on the discs that were included in your package for additional documentation
and support information
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Look on the Circutor Web site for technical FAQs and documentation updates.
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For information pertaining to your system’s configuration, refer to your system’s
documentation or technical support. For example, for specific questions about the
Microsoft Windows Operating System, refer to the Microsoft Knowledge Base
Web site at www.support.microsoft.com/directory.
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Contact your dealer or Circutor Technical Support at +34 937452900. Technical
Support is also available via Internet email at
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A.1 Problem Report Procedure
When you report a problem, please provide the following information:
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Your name
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Your company name, address, and phone number
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Product model number
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Serial number
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Software version
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Network configuration
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Description of the problem
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Debug report (stack dump), if applicable
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Status of the unit when the problem occurred (please try to include information on
user and network activity at the time of the problem)
